5-Star Hotels in Rio de Janeiro State, Brazil

The hotel is very nice, a real classical beauty. The public spaces and the pool are very nice too, and the breakfast is good. The only thing I really disliked is the Checkin/Checkout process... We lost a lot of time at the arrival, when all you want is get to your room as quick as possible.

Disappointed. I had already been to the hotel once before, but this time it was quite disappointing. Bad service at the pool, very inattentive staff, slow service. At the reception also another pity, very unprepared, lack of education and pride. There was a case where the hotel even apologized to our guests, and it was quite embarrassing. It is not worth the price it charges, nor does it reflect the Fasano brand that is stamped on the facade. To the Fasano Group, I suggest an intervention in the hotel in Rio, as it could tarnish its strong brand of luxury, good service and respect for the customer.

The hotel is wonderful, which is just a bit of a hindrance and the issue of parking is not available at the hotel itself, when it is crowded, you have to put it on the street in front or in its surroundings, other than that, the hotel itself is great.

I booked JW Marriott Copacabana because, surprisingly, the price wasn’t much higher than nearby 3–4 star hotels. The location is truly premium, right on Copacabana Beach and the rooftop overlooks the entire beach, which is a huge plus. My room faced the inside of the building, so I had to keep the curtains closed the whole time for privacy, which made the room quite dark. That said, the room itself was spacious, clean, and comfortable. Staff were generally nice, but everything felt quite slow check-in, check-out, room service requests, and even housekeeping. Breakfast was good in quality but exactly the same every day. Getting a table in the morning was also frustratingly slow; at one point around 10 people were waiting, and it took about 10 minutes just to be seated. The rooftop views are amazing, but the design is honestly very awkward and outdated. The pool is at the back with almost no view, when it could easily have been a stunning infinity pool. The bar area felt cheap, and the thick glass panels and wide columns made it hard to enjoy the view or take good photos. The whole rooftop design felt very old-fashioned. Overall, the hotel feels stuck in time. It’s a bit sad, because with such an incredible location, a modern renovation could easily make this one of the best hotels in the world. For the price I paid, I was still satisfied, but it definitely didn’t feel like a true luxury experience.

Superb boutique hotel in the heart of Copacabana and a short distance from Ipanema Stunning sea views Exceptionally friendly staff Spacious room and impeccable service Don't hesitate

Great staff and location. However the amenities are poor- no coffee machine in room, no iron, no complementary coffee / tea service at reception. The restaurant is overpriced. The decor is tired and dated.

First time visit Rio De Janeiro Brazil. Was thrilled to see the blue sky upon arrival. Road was blocked with enhanced security because of Shakira - Todo Mundo No Rio. The hotel staffs were very helpful and approached us immediately with the luggages and deposited at the storage area upon our arrival. The staffs were well trained and organised with good services. Excellent location to Copacabana Beach with towels and umbrella provided. The room with a view with vibrant energy at Copacabana beach. The weather was rainy and cloudy the following day but could still spot quite a number of people running on the street. Love it!

I had a very good stay and absolutely loved the unforgettable view of Copacabana Beach. I also appreciated the room upgrade offered on site for extra pay. Breakfast in the Lounge was excellent, and I really enjoyed the massage at the Spa. The only disappointing part was the small, old bath in the room.

The Atlantic Ocean is right outside the window, and the rolling waves and the birds and airplanes flying overhead are a beautiful sight in themselves. There are bicycles available for free rent for 2 hours outside the hotel, and riding along the dedicated bike path along the shore would be very pleasant, but unfortunately I didn't have time to try it.

This was my fifth time at this hotel . Both my husband and I always enjoy staying here ! The best - as good as the amazing views of the beach - are the staff .  It is incredible that most servers , check in people , luggage bellmen remember us ! They are all so kind , efficient and friendly that they make us feel part of their family !  Can’t find words to describe how much we enjoy staying at the PortoBay , Copacabana !