5-Star Hotels in British Columbia, Canada

This Whistler resort offers an exceptionally convenient location with quick, effortless access to both the village and the gondola station. While the rooms and facilities are overall good enough to provide a comfortable stay, it is worth noting that the south tower is showing its age a bit more than the newer north tower. For leisure, guests can enjoy casual fun at the small heated pool and hot tub on-site. When it comes to pricing, visitors should anticipate extra costs at checkout; the $37 CAD gated self-parking fee combined with resort charges adds up to an additional $90 CAD or so. Despite these extra fees, the property ultimately delivers great value for money. The experience is further elevated by Whistler itself, which serves as a spectacular, scenic destination—particularly on a sunny day. Purchasing an Alpine ticket is highly recommended, as it seamlessly covers the uphill gondola, the famous Peak 2 Peak gondola, and the chairlift to the very top, capping off a wonderful mountain getaway.

I am writing to formally express my very serious dissatisfaction regarding the condition of my room and the overall standard of service during my stay. To be completely honest, the situation is far below what any reasonable guest would expect from a hotel of this category and price level. There is clearly long-term dust accumulation on the exhaust fan and in multiple corners of the room. This is not a matter of minor housekeeping oversight for a day or two it reflects a prolonged lack of proper maintenance and cleaning standards. Such conditions are unacceptable for a property that presents itself as a luxury establishment. Even more concerning is the foul, rotten odor coming from the sink water. Every time I brush my teeth or wash my hands, the unpleasant smell is immediately noticeable and deeply disturbing. This raises not only comfort issues, but also serious concerns about hygiene and water safety. At this level of accommodation, guests should never have to question the basic quality of the water provided in their room. I strongly believe this matter requires immediate professional inspection. I chose to stay at your hotel and willingly paid a premium rate because I expected a premium experience including cleanliness, attention to detail, and reliable service. Unfortunately, what I have encountered so far reflects a significant gap between the price charged and the quality delivered. In addition, despite leaving a tip for housekeeping and placing a written note clearly requesting replenishment, my shampoo was not refilled. I was eventually forced to go into the corridor to find another staff member for assistance. Cotton swabs were also not replenished for three consecutive days. These are very basic service expectations that should not require repeated reminders from guests. Taken together, these issues have had a substantial negative impact on my stay and overall impression of the hotel. I find this situation extremely disappointing and frankly inconsistent with the reputation and standards your brand claims to uphold. I would appreciate it if management could review this matter seriously and provide a clear and appropriate resolution.

The hotel's soundproofing isn't very good, so light sleepers are advised to bring earplugs. The hotel can provide them. The honey salt restaurant on the first floor is beautifully presented, but the food is average. However, the location is excellent, with few homeless people around. The security seems good, and the nearby buildings are also very beautiful.

This hotel has an old-money vibe, comparable to Shanghai's Peace Hotel. It's incredibly convenient for getting around; Canada Place, Gastown, the SkyTrain station, the Arc'teryx flagship store, and other high-end shops are all within walking distance. The ground floor itself houses luxury brand stores, and the church directly opposite is definitely worth visiting. As it's an old building, the rooms and bathrooms are indeed small, but the service is excellent.

Service: Very professional, efficient and friendly. Check in process was quick. The guy who checked me in ensured I stayed on the same floor as my other family members who booked a different room. Valet service is a nice perk. However, it can take longer waiting for the car vs us going to the car park lot ourselves. Amenities: They have Dyson hairdryer which is a huge plus. Extra amenities are available upon request. Room: Room is as pictured. My room was on the 8th floor and I could see the Richmond night market from my room. Bed is a bit too soft to my liking. Pillows are a bit high and hard. Cleanliness: This is the only category where I wish I could rate zero. Most notably thing I noticed is there's dust on the hairdryer, I was fine with this. Until I got into bed, inspected all 4 of the pillows. Noticed on 2 of them, were a strand of hair (or eyelash?) And some dusts. This pretty much ruined my stay. I pushed these 2 pillows aside to the other side of the bed, after trying my best to attempt to ”clean” them in case I accidentally touched them... It was already past midnight when I got into the room to rest and in to the bed and found out about this. Didn't bother to call the front desk about it. Overall this hotel is great overall. Location is not far from the aberdeen mall as well with car. Service is outstanding. Wish they'd retrain their cleaning staffs though.

Our family stayed at the night on the last day of Labour Day long weekend, so we felt less busy. It’s a good stay for going to Botanical Beach at Port Renfrew. The Ella beach nearby is awesome for sunset. The room is spacious for four of us. We are happy to see lots tiny fishes and 6 seals playing in the hotel private harbour. We did not use the hotel pool coz it looks not so clean. However we enjoyed the complimentary 1 hr tandem kayak very much. See lots wild lives.

Conveniently located a few steps away from the Whistler Gondola. Rent your ski gear from the Can Ski store located at the ground floor and you can easily drop off/pick up your skis at their valet.  Our suite has a kitchenette and dining table so it was easy to eat breakfast in our room before heading off to ski. There is a grocery store a 5 min walk away. The fireplace in our suite was nice and we used it quite often. The hot water in the shower was almost instantly available which we appreciated. The hotel is a little dated but has everything we need. I highly recommend the Japanese restaurant, Ka Ze, located at the hotel. Reservations recommended.

Oak Bay Beach Hotel is an excellent place to stay. The hotel is very clean and well maintained, which made the experience comfortable and relaxing. The staff are friendly, professional, and always willing to help, making us feel genuinely welcomed throughout our stay. Overall, the high standard of hygiene and the great service really stood out.

This might be the cheapest Four Seasons I've ever stayed at, so it gets full marks! The sofa can be converted into a double bed, which is more than enough space for two kids. They even provided extra pillows and a double duvet. Upon check-in, we received a welcome card and some desserts. My only minor complaint is that the Caucasian front desk lady didn't proactively offer toys to my children. I had to ask twice, and she only gave them out the second time after checking other people's reviews, which was a bit disappointing. Also, I was surprised the room didn't have a Dyson hairdryer – even the pool areas have Dyson, so the rooms should too! The toiletries didn't smell very good. The bar on the first floor is excellent, highly recommended!

Great location, just a 9-minute walk from Canada Place where the cruise ships dock. The north-facing rooms offer a peek of the ocean, while other directions have city views. The hotel is right above Burrard Station on the Expo Line, making it super convenient to get anywhere, especially the airport, with no traffic! Absolutely unbeatable!👍🏻👍🏻👍🏻👍🏻👍🏻 The hotel decor is a bit dated, but it's quite comfortable. The bedding felt like Egyptian cotton, silky and smooth! The gym, outdoor sauna, and outdoor heated pool are on the 4th floor, all with city views. It was a good experience!👍🏻