i had a great stay in this hotel. i experienced a refreshing atmosphere. quite impressive architecture. a unique atmosphere. i recommend this hotel. but the only problem is the location. far from city center / tourist area
The hotel's location is pretty good; you can actually walk to most of the main attractions. There's also a rooftop where you can see different sights. The hotel lobby is very distinctive, and it includes a buffet breakfast with a wide selection. Even if you have an early flight the next day and can't make breakfast, the front desk staff are very thoughtful and will arrange sandwiches and drinks for you. On the downside, the sauna's operating hours are from 5 PM to 9 PM, which often means we're not in the hotel and can't use it.
Hotel near Kamppi,Helsinki100% of visitors choose this area
GGuest User2025.06.14
The room we were assigned does not have a window. So, no natural light nor air. It has a huge column in the middle (1 meter of diameter), reducing the free movement in it. Very uncomfortable. In addition, there was no television, but a beamer with a big screen (no instructions to use available). All in all, the bedroom was clean but far from the standards one expects in this type of 4-star hotels. We arrived very late at night for the check-in at the reception and we were not asked or informed about these room conditions. We did not request the change of room as it was so late and we were tired after a very long trip.
The breakfast was amazing! In the restaurant I was sad to see they only had one server in the restaurant she seemed to be working very hard but it took a long time to get our bill. I’d like to see them utilise the outdoor area more because it’s very nice. The front desk were very attentive
I’m so glad I chose this hotel in the last minute. The staff are very friendly, the room is clean, new and fresh; and the bed and pillows are very comfy. They have extensive range of breakfast, even gluten free and dairy free smoothies. Sauna is super nice and clean, and free! But what surprised me the most (very nice surprise) is they have the mini shower/bidet in the toilet 👍😀
Our experience wasn't off to a good start, dealing with Jason when dropping our bags in the morning. He was borderline ******, assuming we were with the other Asian groups, making presumptions about our requests, and had difficulties understanding our requests on arranging for early to-go breakfast boxes.
But everything else during our stay was perfect hence the 5 stars. Everyone else we dealt with, including the house keepers, restaurant staff and cleaners were all great - very helpful and friendly.
The hotel is strategically located right next to the Central railway station.
The room itself was large and clean and beautifully decorated. We also tried out the facilities including sauna and cold plunge (a Finnish culture), which were top notch. The gym was also world class and properly better equipped than some other commercial gyms out there.
The other highlight was the breakfast. So many options even for vegetarians like us, all allergens clearly labelled.
I highly recommend this hotel to anyone who's ever in Helsinki.
This is the best hotel I have ever stayed in, no doubt about it.
When checking in, the front desk patiently and carefully informed us one by one, and I checked in an hour in advance and it went smoothly.
There was a very fragrant tea for breakfast. I asked the waiter which one it was, and she spent more than ten minutes to help me find the tea.
The hotel in Finland is comfortable and relaxing.
Executive club room is on 9 floor, very quiet area. The is cozy and superior clean. We lived there for a week and really enjoyed every thing. Especially the house keeper, Auwan, is very nice and professional person. He is always smiling and kind when we meet him. We are pretty much sure that his work in quality is the best that we have ever experienced. Highly recommend this hotel with great management.
The hotel room is nice. The bathroom is comfortable, and the location is good. The room is clean, with good cups and a kettle, so you can have tea or coffee in the room, which is convenient. The hotel is located near the Gulf of Finland, offering a beautiful view. The restaurant is standard, the menu is ordinary — I would expect better for a hotel of this scale. Overall, it’s good 😊
The area around the hotel seemed to be more of a business district with many companies, rather than a tourist spot. It's a bit of a distance from the city center, but it's within walking distance to the subway, and only one stop away from Kamppi, the city's central hub. You can enjoy sea views right from your bed; the beautiful scenery from the window was the biggest highlight of our trip and the main reason we kept extending our stay.
The only downside was the housekeeping, which was quite disappointing. Even though we extended our stay, a thorough daily cleaning should still be expected, shouldn't it? There were coffee stains on the mugs, dirty spoons weren't replaced, and even urine stains on the toilet seat...
Despite these issues, the value for money was still quite high. Helsinki truly stands out as the Nordic capital offering the best value for hotels, and I believe this hotel's excellent value significantly boosted my overall impression of the city.
Great
124 reviews
9.1/10
Price from
$86
per night
Check availability
See All 4-Star Hotels in Uusimaa
Recent Reviews for Uusimaa Hotels
See all
9.3/10
Great
HheidiOverall, my recent stay with Bob W was disappointing.
I booked the 4-person penthouse room primarily for the use of the sauna on my last day of the trip.
Firstly, pin code provided was only valid for door access to the stairs, not door to the elevator side at night. This became a significant inconvenience, especially for a female traveler like myself who arrived at night after a tiring flight. Having to carry a 20kg luggage and a 10kg carry-on up five flights of stairs was both physically demanding and frustrating. Clear arrangements on how to access the elevator at night should have been considered for guest.
Secondly, check-in process was not clearly communicated, causing panic upon arrival. Unfortunately, I had to seek help from customer service on a third-party booking site and reach out via email to obtain a check-in link, which added unnecessary stress and confusion.
Furthermore, instruction for turning on the sauna were unclear, and I was unable to enjoy it until the next morning at 8am, just few hours before my checkout time. I had specifically chosen the penthouse room with the sauna for a relaxing and enjoyable experience. due to the lack of clear instructions, and had to seek assistance to figure out how to operate it properly, which ate into the limited time I had available to enjoy the amenity.
In conclusion, my stay with Bob W fell short of my expectations. The limited time to enjoy the amenities, issues during the check-in process and accessing the elevator, made for a less than satisfactory experience. I hope that Bob W seriously takes feedback into consideration and makes the necessary improvements to ensure a more enjoyable stay for travelers in the future. Thank you
FFeiyuDirectly opposite the hotel is a small, quiet park. The location is excellent, being very close to the city center, port, and subway, which makes getting around incredibly convenient. There's also a great coffee shop just a short walk downstairs. Overall, I really liked my stay. The only minor point is that there was no kettle in the room for boiling water, and I had to ask for one. I'd suggest the hotel consider proactively providing kettles, especially for Asian guests, and Chinese visitors in particular, as it's a common preference.
GGuest UserLovely clean hotel near the airport with a free shuttle bus. Breakfast was ok lots of choice. Only downside no bottle water in room or tea/coffee facilities in room. Shower was good but be careful the floor gets very wet.
JJohn David Villadolid (David V.)i had a great stay in this hotel. i experienced a refreshing atmosphere. quite impressive architecture. a unique atmosphere. i recommend this hotel. but the only problem is the location. far from city center / tourist area
GGuest UserBy far, one of my favorite hotel in the world. It was well equipped with everything you need and it feels like home. Location is a sweet spot of central, 10 mins walk to the wheel and Harbour.
Room was clean and easy check in and out. Lobby has board games for entertainment.
AAnonymous UserOur experience wasn't off to a good start, dealing with Jason when dropping our bags in the morning. He was borderline ******, assuming we were with the other Asian groups, making presumptions about our requests, and had difficulties understanding our requests on arranging for early to-go breakfast boxes.
But everything else during our stay was perfect hence the 5 stars. Everyone else we dealt with, including the house keepers, restaurant staff and cleaners were all great - very helpful and friendly.
The hotel is strategically located right next to the Central railway station.
The room itself was large and clean and beautifully decorated. We also tried out the facilities including sauna and cold plunge (a Finnish culture), which were top notch. The gym was also world class and properly better equipped than some other commercial gyms out there.
The other highlight was the breakfast. So many options even for vegetarians like us, all allergens clearly labelled.
I highly recommend this hotel to anyone who's ever in Helsinki.
GGuest UserThe breakfast was amazing! In the restaurant I was sad to see they only had one server in the restaurant she seemed to be working very hard but it took a long time to get our bill. I’d like to see them utilise the outdoor area more because it’s very nice. The front desk were very attentive
GGuest UserThoroughly enjoyed my stay. The hotel is centrally located (walking distance from Kampii, train station, etc.), the room was spacious and well equipped, the service was impeccable and the breakfast buffet extensive. I also enjoyed the dinner, which was included in the room rate. Overall, very good value for money (compared to other hotels). Highly recommend.
XXingzoutiyanFacilities: The bedding is comfortable, the bathroom is clean and tidy, and there's a kettle and a hairdryer!
Environment: Right next to the central train station! Convenient for dining and shopping!
Service: Efficient and polite!
A very premium and pleasant experience!
The breakfast is rich and the restaurant is beautiful!
AAnonymous UserLittle bit far from the station, but still very easy to access. The front desk are very friendly and allow us to store our luggage before we can check in. Unexpectedly, the room offered to us was very big, we could open our two big luggages freely, very much appreciated! Such a nice accommodation and really recommend!
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You can find over 1.5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.