5-Star Hotels in Banten, Indonesia

Used this hotel for a business trip. Excellent value for money. The facilities are new and very clean. I could even watch NHK World. It's directly connected to the adjacent mall, so finding food was never an issue. The gym is also clean and easy to use. Compared to hotels in central Jakarta, which often have older facilities and higher prices, this place offers a much more stress-free stay.

This is a very recomended hotel for leisure and winding down. Supported with service and hospitality exceeding for the price. Looking forward for another chance to stay at Novus Jiva Resort Anyer.

The room was spacious and the bed was comfortable. Breakfast was decent with plenty of options. There was a wedding during our stay, and the pool water looked a bit murky, so we opted not to swim. We arrived very late at the airport and had inquired about the hotel's airport shuttle schedule and pick-up location beforehand, but it was still hard to find, and we ended up missing it and had to call our own ride. The garden was lovely for a stroll, sunny and quite pleasant, but the rabbit enclosure was a bit disturbing – the large rabbit seemed listless, and its cage was covered in tiny spiders, which was both creepy and concerning.

Some rooms at this hotel face the street, and there's constant loud motorcycle noise from morning till night. I specifically requested a quiet room when booking and double-checked with the front desk staff during check-in to confirm I'd be assigned a pool-facing room. However, upon entering the room, I found out it was still a street-facing one, and I could hear motorcycles all night long...

Really enjoyed my stay at JHL Solitaire Gading Serpong. The hotel has a luxurious and elegant atmosphere, while still feeling warm and comfortable. The room was spacious, clean, and very comfortable. The facilities were excellent, and breakfast had a great variety of choices. What stood out the most was the hospitality—the staff were friendly, attentive, and genuinely helpful throughout my stay. Overall, it was a very pleasant experience and definitely one of the best hotels to stay at in the Gading Serpong area. Would happily stay here again. ⭐️⭐️⭐️⭐️⭐️