5-Star Hotels in Banten, Indonesia

Had an international flight the next morning, and there was an hourly shuttle service to the airport. I booked a lake-view room, but all I could see was a really, really big tree. And because it was raining, I couldn't enjoy any lake view at all. There was a distinct damp, mildewy smell in the hallway, but the room itself was okay. The air conditioner blew directly onto the bed, though. It's close to the airport, so there was some airplane noise, but it wasn't enough to disturb my sleep. Breakfast started at 6 AM, and the hotel even prepared a breakfast to-go for us since we were catching the 6 AM shuttle to the airport. The service attitude was quite good overall.

I couldn’t fault the service of the hotel staff, they are polite, friendly, helpful and were a delight from the moment I arrived at the hotel. The breakfast selection is impressive covering a wide range of options for all tastes and ethnicities. The room was clean, tidy and safe.

I recently stayed at Hotel Tentrem Jakarta for a business trip, and it was a truly pleasant experience. The hotel offers a perfect balance between comfort and professionalism, making it ideal for business travelers. The rooms were spacious, well-maintained, and thoughtfully designed, providing a relaxing environment after a long day of meetings. The workspace setup was also practical and convenient. Service throughout the stay was excellent—staff were attentive, courteous, and always ready to assist promptly. Check-in and check-out processes were smooth and efficient, which is especially appreciated during a tight business schedule. The hotel’s facilities, including meeting areas and dining options, were well-suited for business needs. The food quality was great, with a good variety of options for both local and international preferences. Overall, I would highly recommend Hotel Tentrem Jakarta for business travel. It provides a comfortable, efficient, and high-quality stay experience that supports a productive trip.

This luxurious hotel located at anyer area, the beach area located across the hotel we need to used the shuttle provided from the hotel to the beach and car park. The shuttle going back and forth from one location to other, so we need not wait too long. The rooms are clean and comfortable, the bathroom also clean with complete amenities. There's coffee machine ready to used and coffee capsules. The staffs are very helpful from the first time we arrived and during our stays. The swimming pool and kids play area is very nice, the spa, the gym and also the shops. The restaurant ready to prepare our order and the food are delicious, we also stays to have lunch before we leave. Overall very nice stay during our vacation, very pleased with the food and services.

Staffs are super friendly and nice! The customer service/receptionist will WhatsApp you to check if everything is okay. You can just call and ask them for anything within their means. Breakfast buffet was good too, a lil downside is the location of the hotel. If you’re coming from City of Jakarta, it will be quite jam if you move out at the wrong timing. But I’ll totally come back coz the hotel is located beside a mall & the big Sea Aquarium! Love it!