5-Star Hotels in Banten, Indonesia

First, the downsides: I expected the garden-view room to have a strong musty smell, but surprisingly, the lake-view room had it too. I highly recommend the hotel address this musty odor; it really detracts from the stay. Secondly, the airport shuttle only runs on the hour, not on the half-hour. Given its proximity to the airport, I suggest increasing the shuttle frequency, at least by adding half-hourly services. On the positive side: it's close to the airport.

Everything is good; the breakfast is quite varied, the room is clean and spacious, the staffs were friendly; there is spa for kids inside the hotel. Overall it was a pleasant stay.

Great staff, but I need to wait until around 3.30 to get my room ready. But they provide the free flow snack and pastry while waiting for the room. I got corner room and the view is directly to the pool which is nice.

Staffs are super friendly and nice! The customer service/receptionist will WhatsApp you to check if everything is okay. You can just call and ask them for anything within their means. Breakfast buffet was good too, a lil downside is the location of the hotel. If you’re coming from City of Jakarta, it will be quite jam if you move out at the wrong timing. But I’ll totally come back coz the hotel is located beside a mall & the big Sea Aquarium! Love it!

This luxurious hotel located at anyer area, the beach area located across the hotel we need to used the shuttle provided from the hotel to the beach and car park. The shuttle going back and forth from one location to other, so we need not wait too long. The rooms are clean and comfortable, the bathroom also clean with complete amenities. There's coffee machine ready to used and coffee capsules. The staffs are very helpful from the first time we arrived and during our stays. The swimming pool and kids play area is very nice, the spa, the gym and also the shops. The restaurant ready to prepare our order and the food are delicious, we also stays to have lunch before we leave. Overall very nice stay during our vacation, very pleased with the food and services.