5-Star Hotels in Banten, Indonesia

The only reason anyone would want to stay here is the fact that it's very close to the airport. I stayed at this hotel after nearly 15 years. The property does not seem to have aged very well over the years. While the staff were very attentive, check-in was efficient, airport shuttle driver messaged on WhatsApp that he was waiting to pick me up, breakfast spread and service was good. But on the downside the room stay was far from comfortable. Rooms and furniture look old and dated. The waking passages to the room have flooring in poor condition - broken and uneven in places. The room had a very bad musty smell that did not go away even with the AC on. The AC duct placement is not good - it points straight at the bed so you have cold air blowing straight at you - not comfortable. And lastly the (so called garden view) room that I was allocated was in a really bad location. It had a road running beside it and beyond that one of the airport tarmacs. All night you could hear loud noises of passing trucks or small motorbikes and every hour or so if an aircraft rolled by there was this loud rumble and whine of heavy duty aircraft engines running as the plane slowly made it's way across. If you see the attached picture the circle on the left is the hotel property and the circle on the right shows an aircraft that passes by along one side of the hotel property that can be heard rather loudly in rooms facing that side. And in the middle passes a road with trucks and small motor bikes passing all night. Not a good location at all if your room faces that way with non-insulated thin glass windows. Next time if needed I will venture staying at another airport hotel property not too far away.

Service are great, when I was concern about the noise, the hotel staff suggest to move my room higher, but the market noise went away after certain hour. Toilet maintenance can be better. The grouting in the toilet floor is mouldy. The room are clean and spacious. Breakfast exceed my expectations! Lots of selections and it was so good!!

I believe that the hotel was a local's favorite as the booking was quite full during Eid al-Fiṭr despite its relatively high price. The hotel was full of family and kids and there is no tranquility. Unlike other comparable hotels in the area, the hotel was not directly connected to the so called private beach. The so called private beach is not private at all and was occupied by many other non hotel guests. The non hotel guests can even park at the hotel carpark and use the ”private beach” and pool for free. Hence the ”private beach” was very full as those street vendors would charge people using the public beaches. So many non hotel guests just flooded in and the staff couldnt care less. So basically hotel guests are stripped off the privilege in using it, and you could never find any space. No towel was provided at the ”private beach”, the pool was like a mud swamp. No locker, only three btoken huts for toilet and changing, and no towel provided. As for the pool in the hotel main building, there is no control as well and seems anyone can use. Only several chairs and pavilions were available but all were occupied by people who did not dress like hotel guests (who would bring their clothes for changing at the pool if they are hotel guests?) Staff was non existent and no one offered to help you find some empty seat. As to other services, the dinning part is fine and food were reasonable. For the room and hotel, while the overall maintenance is ok given that the hotel is pretty new, maintenance was needed as well as cleanliness. The water at the outdoor bath was not hot. No hair conditoner and body lotion. Service-wise, the front desk people are good and tried their best to help. Hope they would not ring guests up at 9am asking them if they want to clean up room. Overall, view from the hotel was stunning, but not even close to 4-star services and facilities.

Staying at the DoubleTree by Hilton Jakarta Bintaro Jaya was truly an impressive experience. The hotel is comfortable, clean, and the service is friendly and professional. One of its main advantages is the strategic location, directly connected to Bintaro Jaya Xchange Mall. This makes it incredibly convenient for a leisurely stroll, dining, or shopping without having to leave the area. The hotel facilities are also comprehensive and suitable for families, including those with children. Overall, the stay here felt practical, comfortable, and enjoyable—a perfect choice for a staycation or a short trip.

I recently stayed at Hotel Tentrem Jakarta during a bus trip, and it was an excellent experience! The hotel is very accessible for bus travelers, with easy drop-off and pick-up points. The rooms are spacious, clean, and very comfortable, perfect for resting after a long journey. The staff were friendly and helpful, making check-in and check-out quick and hassle-free. Breakfast had a nice variety, and the hotel facilities, including the lounge and Wi-Fi, were great for relaxing before continuing the trip. Highly recommended for anyone traveling by bus who wants a convenient and comfortable stay in Jakarta!