Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Jul 9, 2026
AmarFromUKWe were going to stay at a Disney resort hotel, but cost was a factor. Then we saw Drury hotel. Book this place. 100% book this place.
Rooms:
Our standard room is large, very good AC, fridge, coffee machine and microwave are all in the room.
Bed is clean, large, comfortable, with many pillows.
There is a large table with 2 chairs and a dressing table with another chair. And there is still so much room to move around.
Windows are super large and offer a great view.
A iron and ironing board, safe and area to hang clothes are also in the room
Bathroom
Large, clean towels everyday, but the only negative I would say is that the shower head is an overhead one without a handheld attachment. This downside is overshadowed by the other hotel features.
Food
Breakfast is 7-10am. Consists of eggs, pancakes, bagels, bread, yogurt, biscuits/crumpets, waffles int he shape of micky mouse, oatmeal, other cereal, tea, coffee, soft drinks and juice. All made fresh, all tastes good.
The best thing about this place is what they call the ‘kickback.
From 5.30-7.30pm everyday they serve dinner. Each day has a different menu but it’s usually chicken, veg, salad, all the same drink options from breakfast, hotdogs, burgers, and much more.
Along side this, from 4.30pm - 8pm they offer free popcorn and drinks.
The evening kickback meal is a lifesaver!! Firstly, its free, but more importantly, af
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Price per night from:MXN2,947
Posted on Jul 24, 2025
Guest User
In 2003, the Australian New Zealand trip began its first overseas trip. I have been to more than 50 countries for more than 20 years and have stayed in many hotels. This time the accommodation is the most satisfactory, with complete facilities, cleanliness, first-class environment, convenient transportation and satisfactory service. The suite we booked is very large with 79㎡, the kitchen is fully equipped with everything, it is great, the price is super high.
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Price per night from:MXN1,950
Posted on Nov 6, 2025
Владислав Демьянов
We spent 2 nights there. The location is great, just 15 minutes drive to the Parks. The territory is big, beautiful. there are many facilities (like BBQ zones, pools, hot tub).
the apartment is furnished with everything you need (washing and drying machines, kitchen, bath etc.). The apartment needs some renovation - the furniture is a bit worn-out.
Our stay there could have been pleasant unless the service:
at the check-in we were offered 150$ as a gift for new customers if we attend a tour around the hotel. we agreed. The following day we arrived at the meeting point, filled some papers, they took 1$ from our bank card (to check if it works) and then we were given another bank card with 150$ deposit. Then a manager came and told us that as not all of us speaks english fluently, they refuse giving the tour, and charge 150$ from our card. We asked to call the head manager, she arrived only 30 minutes later, took the gift card and gave us the receipt only when we said we were going to call the police.
To conclude, we wasted more than an hour, didn't get any apologies for such unprofessional behaviour.
although the hotel itself is good, the behaviour of the staff is far below the level of Sheraton.
not recommended
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Price per night from:MXN2,186
Posted on Aug 31, 2025
Guest User
Beautiful hotel, close to disney springs, staff was very nice and accommodating. At at the grill for breakfast, that was delicious.
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Price per night from:MXN2,170
Posted on Feb 5, 2026
CollectingPassportStamps
Good stay at the DoubleTree Disney Springs area - as a rewards member for Hilton I was able to have an early check in plus an upgrade on the booked room - this probably had a lot to do with the fact that it's off peak season. Given a welcome cookie and free water vouchers (to redeem in the marketplace) for the days there.
The upgraded room was on the 5th floor (501) away from the elevators, overlooking the pool area. the suite sleeps 6 people: 2 double beds, 1 sofa bed. both beds were comfortable as was the sofa. Plenty of room for a family to enjoy. The suite had a door to divide the bedroom/bathoom and living room area but only had 1 bathroom which needs maintenance - the bath was low and somewhat dirty, the water was cold (felt more so as there was a cold spell in the area). The kitchenette was basic, a little sink, fridge, microwave, coffee machine and enough space to prep basic meal in addition to a table. There was noise from the close-by motorway, but not enough to disrupt the nights sleep/stay.
Overall a good stay, with good service from the staff - recommended for larger parties who want to be close to disney springs but also the area outside the disney bubble, both of these areas are within a walkable distance of around 15~20mins from the hotel, the hotel also offers shuttle bus service to the disney parks areas and welcome booklet with discounts.
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Price per night from:MXN2,029
Posted on Feb 24, 2026
Lili_lia
It definitely one of the best location for staying if you are going to the Disney World. It's close to Disney world as they provide shuttle busses to all parks in every hour which is very convenient and suitable for those who have various schedules, and the Disney Spring is also just next to it like 10 mins walk. Hotel was clean, the room was big. Overall, its pretty nice.
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Price per night from:MXN2,021
Posted on Feb 8, 2026
Guest User
This was a terrible experience.
1. I confirmed with the hotel 2 days prior to my arrival they we would be there and they confirmed my reservation.
2. Date of arrival our flight got delayed. I contacted the hotel and confirmed my late arrival due to flight delay. They confirmed.
3. We arrive and the hotel didn’t have a room for us of the type we paid for. Fortunately they had a room but we’d have to move the next day.
4. We were compensated with free parking. That was appreciated.
5. Moved to our new room and the stench that came from the pullout bed cannot be described. It eas horrible. The entire room was filled by the pungent odor. Of course, this was discovered at night.
6. Spoke to the night manager and asked if they could swap the mattress out or change rooms and they said not likely. They gave me some points. Gee, that took care of the smell…
7. Next morning an older gentleman was on staff as manager and he was on it when I spoke with him. He had the maintenance crew in the room within 20 minutes. They took out the old mattress and replaced it with an almost new looking one.
You get what you pay for. Though they resolved our issues we decided to leave half way thru our trip. It was not worth it. The rooms are not in good condition as they appear on their website.
I appreciate their effort but to have to struggle with the staff multiple times, not worth it. We ended up staying at a WDW property with of course, we should have done since the beginning.
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Price per night from:MXN1,439
Posted on Apr 14, 2026
Guest User
This hotel was pretty average, but we were only using it as a place to sleep after visiting Universal Studios anyway. The parking fee was a total rip-off – it showed as free when I booked, but then it became $10.
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Price per night from:MXN1,021
Posted on Oct 18, 2025
Guest User
My mom and I go to WDW monthly and have tried all sorts of hotels, both on and off property. This HIlton is one of our favorites from a value standpoint. The location only makes sense if you're planning on taking advantage of Disney Springs, which is 500 meters from the hotel via elevated walkways, because it has lots of good restaurants, whereas the hotel itself doesn't. The lazy river pool is one of the hotel's other big carrots, and it doesn't disappoint. I stayed in the same room both during both visits because my mom requested an accessible room near the elevator. This floor plan is definitely sub optimal (e.g. long hallway between the sleeping area and the shower room, but standard rooms looked just like you'd expect them too. The short of it is that liked this hotel enough to return a second time, which is pretty good because none of the others have made that cut.
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Price per night from:MXN3,150
Posted on Feb 14, 2025
Guest User
I stayed here for 3 nights- Monday to Thursday. Feb 10-13th
I was taking my nephew on a trip to Orlando, a little getaway to spoil him, on a small budget. I needed cheap, and I did my research. I’ll be honest, I read some of the reviews for Garnet Inn, and they weren’t all great. I can’t tell you about those peoples stay. But I can tell you about mine
My stay here was fantastic. We had a great time, and we thoroughly enjoyed ourselves. I will stay here again, 100%
A few things to note- it’s a cheap hotel.
Is it fancy? No. Is it older? Yes.
Was it clean? Absolutely
The lobby is not impressive. It could be updated, the furniture looks a bit outdated, but was it clean? Yea it was! Was the price affordable? Yes it was!
The room has everything I needed. 2 beds. Lots of pillows. A huge tv mounted on the wall. A fridge. A microwave. A bar of soap. A package of shampoo. Fresh clean towels and sheets. The room was clean. Floors were clean. Bathroom was clean. The mirror was spotless. I have zero complaints on cleanliness.
I chose a pool view room. Which we loved. Let me tell you about the pool. It was very clean, and there is a kiddie pool and an adult pool. Both were great. The kiddie pool is 1 foot deep. Great for kids who can’t swim, or who just what to splash around. The adult pool is big, clean, has stairs, a railing and even a lift.
The staff- everyone was super friendly to me. Check in was easy. Check out was easy. Life was simple here
The breakfast- your getting the basics. Cereal, waffles, toast. Coffee and juice and milk. There was lots. It did not run out. It’s included in your stay, at that cheap of a price guess what? It’s sufficient
Room cleaning- housekeeping came everyday. Made the bed. Cleaned the garbage and changed my towels. I didn’t have to ask. They just did it.
The location- close to everything. 10 min drive to anywhere you want to go. There is a really good restaurant in the same parking lot, as well as a 7/11. There is a McDonald’s a 3 min walk down the street.
To sum it up, could it be fancier? Sure. But if it was you wouldn’t be getting this cheap of a price. All my needs were met, it was comfortable, clean, and the staff are friendly. I will be staying here again, no doubt !
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Price per night from:MXN606