Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Jul 22, 2026|Superior Room
BaibaiyiyiFacilities: The room has air conditioning and a mini-fridge. Although there's no complimentary bottled water in the room, free drinking water is available in the hotel lobby. The room itself is very spacious and comfortable. The breakfast included omelets, which I was very happy with.
Cleanliness: Housekeeping cleaned daily and replenished toiletries.
Environment: It's close to the Renweg subway station, with the S7 line going directly to the airport. Trams 71 and 0 also go to the city center, making it quite convenient.
Service: This hotel seems to host a lot of Chinese tour groups. During my stay, there were often student performance groups checking in, and I even saw flight crews from Air China and China Eastern. The front desk service was quite good.
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Price per night from:$97
Posted on Jun 24, 2026
AngelinaPGThat was a great experience to stay in Hilton in Vienna. I would like to thank manager Sterre at the reception, she was kind to me and explained some routes in the centre for me very well. I had a nice view from my room, comfortable bed and good hairdryer, that was important for me. The location is great, close to main streets by feet. I recommend to stay here 👍🏻
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Price per night from:$160
Posted on Feb 16, 2026
Mauro Suardi
Average for a 5-star hotel. The breakfast and staff were excellent, but the housekeeping and maintenance were inefficient (they left us for two days with half of the bathroom sliding door blocked; it's impossible that housekeeping didn't see it and report it before making it available). Slippers and toiletries were missing.
It's impossible to rate a 5-star hotel with 3-star service!
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Price per night from:$147
Posted on Mar 26, 2026|Classic Room
oyjn922The hotel's location is fantastic, right next to the subway, light rail, and a bus terminal, and only a 30-minute drive from the city center. Schönbrunn Palace and the zoo are just across the street! The hotel grounds are beautiful, like a castle with its own garden. The room was quite spacious with a vintage decor, but the bed was too soft for a good night's sleep. Be aware that for environmental reasons, the hotel doesn't provide disposable toiletries or slippers. Also, towels are only replaced if you leave them on the floor.
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Price per night from:$63
Posted on Apr 30, 2026
Leong Kee Kwong
I stay in this hotel for 6 nights, generally the room is clean, but room cleaning service is slow, some day after I left hotel in the morning and return around 4pm but room was not clean…
The room seems do not have heater as maximum temperature is 25C, no heat mode…
One safety concern is the door mechanical lock was not working to my opinion as when we lock it manually/mechanically, we still able to open the door from outside with room key, feedback to reception but their feedback is this is normal, it can use room key to open the door even door is mechanically shut inside….
Generally the reception is not as friendly/ helpful, probably
On the other hand, the location is very good, walking distance to Vienna main train station and city train, convenient to go any place of interest.
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Price per night from:$116
Posted on Jun 18, 2026
Guest User★Overall Rating
If I visit Vienna again, I would definitely stay at this hotel. I was truly impressed by both its excellent location and the outstanding service provided by the staff.
★Location
The hotel is about a 5-minute walk from Stephansplatz, where many of Vienna’s major attractions are located.
From the hotel, you can easily walk to famous sights such as St. Stephen’s Cathedral, St. Peter’s Church, the Vienna State Opera, and Hofburg Palace. In my opinion, it would be difficult to find a hotel with a better location than this.
★Room
The room was very clean and well maintained.
From my window, I had a view of the Donner Fountain, which was a lovely bonus.
One minor issue was that the shower area could not be completely closed, so water often splashed onto the floor around the toilet and sink.
In addition, the shampoo and hand soap dispensers were quite difficult to press, so you may prefer to bring your own toiletries.
I’m not sure whether they came in through the open window, but I noticed around eight small insects in the room during my stay.
★Service
The reception staff were extremely friendly and welcoming.
Although I arrived about three hours before the official check-in time, they kindly allowed me to check in early and rest in my room.
They also patiently explained how to get from the train station to the airport.
One of the Asian housekeeping staff members greeted me warmly with a smile whenever we passed each other in the hallway.
When I found insects in my room, a housekeeping staff member came to assist me. She kindly said, “If you have any problems, please don’t hesitate to call us anytime.” Her response was thoughtful and greatly appreciated.
The hotel also provided complimentary treats in the room, including Manner wafers, Coca-Cola, and apple juice, which was a nice touch.
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Price per night from:$193
Posted on May 5, 2026
pipimiThe listing said there was a bathtub, but my room didn't have one. The room photos also showed rooms with only a shower, so it might be that rooms are assigned randomly. If you really want a bathtub, it's probably a good idea to note it in the special requests section. The room itself was clean and comfortable, and it had a fridge. There are also lots of supermarkets nearby, which was a plus.
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Price per night from:$58
Posted on Aug 6, 2025
Tatjana46
Receptionist was amazing and was able to check me in early after an overnight train. She also gave recommendations on what to do and where to eat etc which was very helpful, as I probably wouldn’t have asked and would have been stuck for food ideas. Very kind team working there, room was lovely. Only downside was it was a bit of a trek to the city centre, but it was just round the corner from the tram line. Area felt very safe.
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Price per night from:$51
Posted on Jul 4, 2024
Guest User
The hotel is very centrally located in Vienna. The atmosphere and the staff are perfect. I would especially like to mention these very nice and friendly employees:
Mrs. Viktoria
Mr. Fabian
Mr. Alexej
Mr. Leon
Mr. Tobi.
Thank you very much and we'll be back next time!
Best wishes from Leipzig
Alexander Beresan
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Price per night from:$125
Posted on Sep 11, 2025
Guest User
The room was clean and quite spacious. Tram No. 25 is right outside the hotel, making public transport very convenient. There's also a Billa supermarket and McDonald's nearby, which makes dining options very accessible.
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Price per night from:$33