Name: Crystalbrook Byron
Address: Suffolk Park, Australia
Rating: 9

Australia

Cairns

Newcastle

Suffolk Park

Fortitude Valley

Surry Hills

Pros:
Great location – less than a 5-minute walk to the night market, which was super convenient. The reception area is gorgeous and makes a great first impression. Toiletries were excellent – good quality and not locked away like in some other hotels, and they smelled really nice. The rainforest shower was a standout – absolutely loved it. The rooftop bar is a vibe, with $9 margaritas and tacos, which was a great bonus.
Cons:
The room had a musty smell, and there was no window to let in fresh air, which made it feel quite closed in. The sink trap also had a strong unpleasant smell, and the cushions in the room didn’t smell fresh either. We booked for 4 people, but housekeeping only provided 2 towels daily, so we had to request more every day. The pool is quite small, and the chlorine levels seemed very high – it irritated and burned our eyes, and we ended up having to visit a pharmacy.

The rooms aren't as new as the ones in Railay, but the suite's terrace offers a great view. The pool is decent too, and the location is convenient. The front desk staff are friendly and can speak Chinese. The surrounding area has excellent amenities, making it easy to find food, drinks, and entertainment anytime, anywhere.

The environment was just so-so, and the price was way too high. The rooms are tiny, even the suites aren't very spacious. The sea view is nothing special. The pool was really dirty, full of sand on the bottom. Housekeeping definitely wasn't up to par, I do not recommend this place! The guy at the front desk was unhelpful and couldn't answer any of my questions. Plus, the balcony in the room is small, and they even charge extra for coffee at breakfast!

Great location, very comfortable bed, and excellent service. The food was also decent. They have Chinese-speaking staff available, which is a plus. The only downside is that parking costs $50 per night. Weekend rates are quite high, but it's much more affordable during weekdays. Also, Ctrip advertised breakfast at $29 per person, but the front desk quoted $35 per person.

So beautiful! Loved the nice big bath. The room was huge, I wish I’d been able to stay longer than one night!

Crystalbrook Collection

Columbus

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