Name: Crystalbrook Kingsley
Address: Newcastle, Australia
Rating: 8.8

Australia

Cairns

The Rocks

Newcastle

Fortitude Valley

Suffolk Park

Surry Hills

Great hotel in an amazing location in Cairns. Close to everything. Hotel is brand new. 

Only two issues:
- The room had a weird smell over the course of my trip (probably due to the air conditioner)
- The pool is too small compared to the size of the hotel

Other than that, a great stay and can’t recommend enough

This hotel is centrally located on the esplanade, and this is its main plus. In everything else, in my view, it loses out to the Hilton , to which I moved after a few days. My room smelled to the extent it made me feel unwell. The two swimming pools they boast are a joke. In the first glass pool, you are fully exhibited to everyone on the esplanade, which is why no one swims. In the second one you can't swim if there's anyone else in the pool, it's that narrow. The spa is a private massage joint. I was given a parking spot with no remote the first day, and allowed to park as an exception - their parking is too small to accomidate a hotel of this size. It has no ev charging. The breakfast is nowhere as good as the Hiltons. In any case I fixed all these problems by moving.

This hotel in Cairns seems relatively new, but it's not great value for money. I booked a sea view room, which was completely unnecessary as it overlooks a murky lagoon that exposes mudflats at low tide. The room was quite spacious, but it had a damp, musty smell. They only provide two bottles of water per day, and they're in glass bottles, which made me seriously suspect the staff just refilled them with tap water. If you run out, you have to go to the first floor to get drinking water, which also tasted like tap water. On the first day, the tissue box ran out after only two tissues, but thankfully it was refilled the next day. Breakfast is mainly Western style, and the location is convenient, as you can walk to restaurants, the wharf, and other places!

Perfect location for those on a cruise! A super easy 3-minute walk from the terminal!

The rooms are large, not new, but totally fine for a historic building. And that amazing pool with a view of the Harbor, bridge, and Opera House is just incredible!

Great location, very comfortable bed, and excellent service. The food was also decent. They have Chinese-speaking staff available, which is a plus. The only downside is that parking costs $50 per night. Weekend rates are quite high, but it's much more affordable during weekdays. Also, Ctrip advertised breakfast at $29 per person, but the front desk quoted $35 per person.

Crystalbrook Collection

Columbus

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