Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Dec 13, 2025
Guest User
Our stay at Beausite Zermatt was absolutely exceptional. From the moment we arrived, the staff were warm, attentive, and genuinely welcoming, making us feel looked after throughout our visit.
The hotel itself is beautifully maintained, combining classic Swiss charm with modern comfort. Our room was spacious, spotlessly clean, and offered breathtaking views of the Matterhorn — truly unforgettable. The wellness area was a highlight, especially after a day exploring Zermatt, with excellent spa facilities that were both relaxing and well organised.
Breakfast was generous and high quality, with a wide selection to suit all tastes, and the dining experience overall was refined yet comfortable. The location is also ideal — peaceful, yet within easy walking distance of the village and transport.
Beasite Zermatt delivers luxury without feeling pretentious, paired with genuine hospitality. We would not hesitate to return and highly recommend it to anyone visiting Zermatt.
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Price per night from:MYR 1,393
Posted on Sep 10, 2024
IzzaPizza
Thoroughly enjoyed our stay at this hotel! The excellent service rendered by the staff made our honeymoon much sweeter. Everyone was friendly, kind and always willing to help. Room was really nice and the extra sauna and open concept bathtub was a nice surprise! Breakfast spread was super delicious as well. Facilities like the wellness area include foot bath, infrared chairs, jacuzzi etc.
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Price per night from:MYR 1,781
Posted on May 10, 2025
Sunyiqing
This hotel is our lucky hotel! We ended the bitter wind and rain in Switzerland here and finally saw the Matterhorn! This hotel itself is also great. The interior layout and design are very cleverly using the elements of the Matterhorn. Moreover, we only made a temporary reservation at 6 or 7 last night. The lady at the front desk upgraded our room type. The room is so big and has a large balcony. There are free coffee and tea in the room. Their breakfast is also great. Because I was in a hurry to go up the mountain in the morning, I didn’t take any photos, but the breakfast is very rich, with various fresh fruits such as strawberries and kiwis, freshly fried meats such as bacon and grilled sausages, as well as vegetables such as broccoli and mushrooms, as well as various breads, juices and milk, and even freshly squeezed orange juice. You can also go to the bar and order a cappuccino. In short, you can eat very satisfying! The best thing is that this hotel also has a pick-up service. We originally had to drag the big box to the train station for more than ten minutes, and the small car took us directly there. It took a few minutes and arrived super fast! I promise that I will definitely stay at this hotel next time I come to Zermatt!
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Price per night from:MYR 835
Posted on Apr 29, 2025|Matterhorn Double Room
HarmonickFor a truly memorable stay in Zermatt, look no further than the Traditional Julen Hotel. We travelled throughout Switzerland, and the view from our Matterhorn room was hands down the best we experienced. Waking up to that iconic peak every morning was simply breathtaking.
The service at the Julen is impeccable. The staff is incredibly accommodating and went above and beyond to meet every need we had, making us feel truly welcome. Speaking of needs, be sure to grab a bite at their downstairs restaurant. The food is excellent, though the space is a little on the cozy (some might say claustrophobic) side. Don't let that deter you, though - the culinary experience is well worth it.
Overall, the Traditional Julen Hotel is a fantastic choice. Splurge on the Matterhorn room for an unforgettable view, and rest assured knowing you'll be taken care of by a truly exceptional team. Highly recommended!
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Price per night from:MYR 1,122
Posted on Jun 7, 2026
ConBkeThe breakfast was incredibly rich and varied. The hotel is super close to the Zermatt train station, Coop supermarket, and the Gornergrat train station. The living room is huge, and the bathroom is also very spacious. You can see the Matterhorn directly from the balcony.
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Price per night from:MYR 1,130
Posted on May 5, 2026|Classic Standard Room
Guest UserOverall, the hotel itself met expectations in terms of comfort, cleanliness, and facilities. Everything about the physical stay was enjoyable. However, the experience was significantly let down by the level of customer service.
Switzerland has a strong reputation for hospitality, which made this even more disappointing. The reception staff, in particular, came across as unwelcoming and disengaged. There was no warmth, no greeting upon arrival, and interactions felt more like we were an inconvenience rather than valued guests. The lack of sincerity and basic courtesy created an uncomfortable atmosphere throughout our stay.
It’s a shame because this could have been a near-perfect experience. With even a modest improvement in attitude, kindness, and understanding of what true hospitality means, this hotel could easily leave a much better impression. As it stands, the poor customer service overshadowed what was otherwise a pleasant stay.
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Price per night from:MYR 832
Posted on May 5, 2025
AudthewayLocation was right in the middle of the city, super convenient! Nearby the Zermatt main station, as well as Gornergrat station!
Supermarkets were walking distance away, and even food options were many like macdonalds, western food, etc.
the receptionist was warm and friendly and even extended us for an early check in when rooms are available.
The hotel was overall very cozy and clean, suitable for a short stay. The necessities are provided like soap, towels, hair dryer, tissue! Just note that there is no fridge in the room if that was your concern. Other than that, perfect stay!
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Price per night from:MYR 1,295
Posted on Jul 7, 2025
3Mio3
Just a 10-second walk from Nihonjin-bashi, where you can enjoy a beautiful view of the Matterhorn. The location is absolutely fantastic!
The room was clean and offered a nice view as well.
While it wasn't a Matterhorn-view room, we still enjoyed a lovely view of the Zermatt townscape.
If I get the chance to visit again, I would definitely want to stay here.
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Price per night from:MYR 791
Posted on Jul 27, 2026|Double Room with Private Bathroom
스페인갈래You can see the Matterhorn from the accommodation. The breakfast is also fantastic. There are about two types of bread, three types of ham, cheese, boiled eggs, yogurt, cereal, and coffee. What's unique is that the shower room is a wet room, which was convenient. There's no elevator. However, it's located on a steep slope, so carrying luggage up was really tough! If your luggage is heavy, it takes 15 minutes whether you walk or take the bus. I highly recommend taking the bus, or if you plan to walk, use the road where cars drive. Alternatively, if it's a short stay, I suggest leaving your luggage in a coin locker at Zermatt station.
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Price per night from:MYR 213
Posted on Jun 3, 2026
sandyhowOverall a pretty okay stay if you are not fussy. 10 minutes walk from Zermatt station, easy to access. Fret not if you are staying in the higher floors, there’s an elevator. The staffs are friendly and helpful. Path is well lit at night. Bed and toilet are clean, the floor is abit dusty but not a big issue for me :)
PS, this hotel is nit allowed to use our own hair dryer due to voltage, hair dryer is provided by the hotel. No using of heating / cooking too.
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Price per night from:MYR 478