Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Jul 23, 2026|Superior Queen Room
Guest UserI highly recommend this hotel! The entire property is brand new with a chic and elegant design. The common areas are thoughtfully decorated, featuring tea sets and wooden carvings everywhere, making for great photo opportunities. The breakfast buffet exceeded my expectations—it was plentiful, with fresh ingredients. It's the perfect way to start your day with a delicious and hearty meal. The rooms are fully equipped, meticulously clean, and have consistent hot water. This is definitely my top choice for accommodation; I'll be back!
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Price per night from:MXN486
Posted on Feb 10, 2026|Superior Queen Room
JiangrenDThe rooms were very clean, and the layout was quite practical. The laundry room and restaurant downstairs are shared with the Mercure hotel next door. Breakfast offered a good variety, and the front desk staff were very welcoming. The hotel also provides airport shuttle service, which is very convenient; just contact the front desk in advance to register, and you'll have a stress-free journey to the airport. A small suggestion: when assigning rooms, please kindly review the requests guests make when booking on platforms like Ctrip (for example, this time I requested a quiet room, not a corner room). When room availability permits, try your best to accommodate guests' preferences and needs. This would also make the check-in process faster and smoother, saving time for everyone.
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Price per night from:MXN556
Posted on Feb 27, 2026|Queen Room
Guest User
Landed at 1:30 AM, and the airport pickup was super fast. The staff helped with luggage, which was great. The hotel has vending machines, and instant noodles were only 4.7 yuan, which is a steal! They even included a pour-over coffee with breakfast. Definitely great value for money. Perfect for early morning flights or late arrivals. The soundproofing isn't amazing, but the overall environment is good. Considering it was Chinese New Year, I really appreciate the staff working, making this a very decent hotel.
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Price per night from:MXN298
Posted on Jun 16, 2025
Guest User
The hotel is incredibly convenient and offers great value for money, especially if you’re arriving at the airport late at night. Communication was a bit tricky due to my limited Chinese and the staff’s limited English. When I booked the airport Terminal 5 pickup, the only instruction I received was “Call the hotel when you arrive.” But to my surprise, the hotel driver was already waiting outside at Exit 533 😄😄. If only they had mentioned the exit number earlier, it would have made for a perfect midnight arrival! I ended up taking a taxi instead, since I couldn’t find the driver at the time (but don’t worry, the taxi fare was quite affordable).
Despite the mix-up, the hotel staff were very kind. They apologized for the misunderstanding and even sent some fruit and toiletries as a gesture of goodwill 😄😄. I highly recommend this hotel for late-night travelers. Just remember, if you’ve arranged for pickup, look for Exit 533. Their pickup service is free of charge!
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Price per night from:MXN495
Posted on Apr 27, 2025|Studio Deluxe
Guest User
I read a lot of positive reviews about the Somerset Fendong, and this was why I came here, it did not disappoint. The hotel and room facilities are excellent, everything I need for a comfortable work trip and to work from my room. The breakfast buffet has delicious food in Chinese and Western options, and the gym is a really useful addition. However, what has really made the trip exceptional is the staff. They have done everything they can to make my stay comfortable. Athena Wang and the others at reception, the housekeeping and the restaurant staff go out of their way to be friendly and caring, as the best possible hosts, since the afternoon I arrived. This atmosphere makes more of a difference than anything towards having a good trip, and it is honestly one of the best hotel experiences I have had anywhere in the world. I would recommend the Somerset Fendong to anyone, thank you to Athena and all the staff!
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Price per night from:MXN669
Posted on Jan 18, 2025
Anonymous User
Very satisfied 👍. Except for the inaccurate positioning when copying and pasting the hotel location to take a taxi, I was dropped off at the gate of a garden at around 9pm which was at least 1000 meters away from the hotel. The two of us dragged our luggage and collapsed in a shivering cold night. I have to go all the way and ask questions. The lady at the front desk is nice and friendly🌹. She also upgraded the room to be more comfortable. Cute robot delivers fruit plate. Another great service is free airport drop-off. Thank you for the hard work of the airport drop-off guy. He delivered us to the airport safely early and helped us carry our luggage to and from the car👍👍👍. Thank you for meeting ~ lovely people👍👍👍
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Price per night from:MXN465
Posted on Feb 27, 2026
Guest UserThe room was very clean, and I was really satisfied with my stay. I compared several hotels online and finally chose this one. They also offer breakfast, and if you don't have time to eat it, you can even pack it to go, which is fantastic. The airport transfer service was also great and punctual.
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Price per night from:MXN465
Posted on Sep 28, 2025
Hello there!
The hotel is grand and beautiful. My room was spacious, elegant, and offered an amazing view of the park. Many of the staff spoke English, which was very helpful. Although dinner seemed catered more towards groups, I was served well even dining alone, and the food was delicious. Breakfast was equally good. I also really appreciated the modern toilet.
It was a welcome rest!
On the flip side, for a hotel I would consider in the luxury category, it was surprising that no laundry service was offered. I think a hotel of this level should provide it, even if for a fee.
In addition, my door had a noticeable gap between the door and the frame, large enough to see into the room, which compromised privacy.
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Price per night from:MXN492
Posted on Oct 16, 2025|Capsule - Single Occupancy (Shared Bathroom)
Guest UserI booked it because i arrived rather late. The overnight was as expected. However, the lady who had collected the bedsheets was very nice and helpful.
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Price per night from:MXN282
Posted on May 10, 2026|Affordable Twin Room
Kunkunjiangjun
The overall environment is very comfortable, and the airport shuttle service was excellent. We were generally satisfied. The service was warm and friendly, and the hotel was clean and hygienic, making it suitable for family travel. The hotel's only drawback, which is also a benefit, is its proximity to the airport. There was some noise from the airport's bird-scaring devices, which was a bit loud.
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Price per night from:MXN465