Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Jul 24, 2026|Deluxe Room Non smoking
Guest User
I booked Hotel Voyage online. Although I planned to stay in Almaty for about two days, I initially booked only one night. The reason was simple: I have found that many hotels look much better online than they do in reality, so I wanted to see the actual conditions before extending my stay.
I arrived in Almaty from Paris via Istanbul at around 5:00 a.m. When I reached the hotel, the receptionist told me that if I wanted to check in early, I would have to pay an additional fee equal to about 50% of the room rate. I could not afford that extra charge. After discussing the situation for a while, I asked if they could contact the hotel manager. Eventually, the receptionist said that I could stay in the room for the time being, but she could not make the final decision until the manager arrived at around 8:30 a.m.
I agreed and stayed in the room. At about 8:30 a.m., I went back to the front desk and met a very friendly young woman named Gaukhar, who spoke excellent English. After I explained my situation, she kindly told me that I would not have to pay the early check-in fee and warmly invited me to enjoy breakfast. Her attitude was professional, courteous, and genuinely welcoming. At first, I assumed she was the hotel manager, but I later learned that she was not. It seemed that she had already discussed my situation with the manager before speaking with me.
Because of this positive experience, I decided to extend my stay for another night, making my total stay two nights.
Overall, I was very satisfied with Hotel Voyage. The hotel was clean, the rooms were spacious and comfortable, the hot and cold water both had excellent pressure, and the room was equipped with a safety deposit box and everything I needed. Every member of the staff was polite and helpful. The breakfast was also clean, fresh, and enjoyable.
I can confidently recommend Hotel Voyage to anyone visiting Almaty. I do not think you will regret staying here. If I return to Almaty in the future, I will definitely stay at this hotel again. Yongzhong Danzeng from Tibet 🙏
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Price per night from:TWD 1,996
Posted on Dec 31, 2025|Deluxe Room
Anonymous UserI had a pleasant 4.5 nights stay with them! Room is huge and the is comfy! The room had a washing machine, so it made laundry seamless! Location is fine as long as you book thru Yandex. Sadly, only the cafe needs more work.. Many breakfast items were not available & the kitchen staff took too long preparing a simple meal. Hope you can look into it & make this hotel 5* standard! Thank you once again!
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Price per night from:TWD 1,807
Posted on Jan 19, 2025
Eza Faizal
We had great time at Tenir Eco. At first, im a bit worried as im unsure how to go up and bring luggages direct from airport since we arrived direct from istanbul trip. But actually its quite easy. The hotel arranged to bring luggages up to hotel with payment of 5000 tenge(from shymbulak station to hotel reception). U have a choice to bring it yourslef but mind you that it is quite slippery from combi 2 to reception. So if u want to enjoy the moment just ask the hotel to bring the luggage for u.
The hotel will give QR code for cable car ride from Medeu station to combi 1-combi 2 and back down. If u want more can ask them to buy for you. Around 4000 tenge.
The hospitality is amazing , they provided all the necessity. And fast action too. They fixed the netflix so we could enjoy our 2nights stay. And although -12celcius was a challenge but the room got quite nice heat ‘ and u can always heat urself in the bathroom sauna, even the floor was heated. So we never feel tortured with the weather.
Bring some food for dinner if u dont want to spend time going down too much. And u can heat it in sauna as well🙈. Host (ingkar) was a very nice person. He gave us two nice cheesecakes since netflix took time to be fixed.
We stayed in Room Tenir 10 which was the last end room with nice romantic vibe and view. There’s night skiing and the skiers sometimes stop and wave to us while we watch them pass by. We also hike to nearby mountain and enjoy the scenery. It is super cold during winter and like a dream come true stay for us.
As per going back you can request them to bring down luggage as well with same 5000 tenge tilk symbulak station. The food at syn32 also yummy n good. Go try the blueberry mint tea with mountain view. Its amazing. U can ski in ski out from the room itself. Sunset is perfect as well. I will return again in future. Perfect stay in Shymbulak 3200m…. Never regret it.
And may try the paragliding as well. Looks fun too!
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Price per night from:TWD 7,525
Posted on Jun 30, 2026
Guest User
Hotel Uyut is in a good location, not too far from the subway and a short walk to restaurants and shops. The room was clean and comfortable enough. Television had plenty of different channels. There is a very small jacuzzi cold pool and a sauna which you can book for a private time. The sauna was great, but the pool jacuzzi bubbles only lasted less than 1 minute. The breakfast buffet was a bit disappointing. There was a lack of food at certain times and the coffee machine wasn't working on the last day I was there. The hotel seemed to struggle with the number of guests, one day there was a lack of seats in the breakfast room when I turned up and there were often wait times when waiting for the lift / elevator.
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Price per night from:TWD 2,620
Posted on Jul 2, 2026|Superior Deluxe Twin Room
Yuzu GOWe stayed at Almaty Hotel again during another trip and had a very positive experience. The hotel was clean, comfortable, and well located. It was easy to move around the city, visit nearby places, and find restaurants within walking distance. The staff were polite and helpful throughout the stay. Check in and check out were smooth, and everything was well organized. Overall, Almaty Hotel remained a reliable and pleasant place to stay in Almaty. I would recommend it and would stay there again.
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Price per night from:TWD 3,041
Posted on Aug 16, 2024|Superior Room
Guest User
The room is surprisingly big, and the 1.8m big bed looks small in the room. It's too far to watch TV when lying on the bed 😂 It also has a small balcony. The interior decoration of the hotel is also very grand.
The only thing is that it is a little old and the location is a little far, but everything else is good
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Price per night from:TWD 4,952
Posted on Jul 3, 2026
Anonymous UserI hope that in the future there will be clearer signage reminding guests to use the provided tongs and serving spoons when taking food from the buffet, or that staff can occasionally monitor the buffet area to ensure proper hygiene.
Unfortunately, I completely lost my appetite after seeing some guests, specifically Indians, using their bare hands to take food, despite the serving utensils being readily available. I also noticed other guests looking on with visible discomfort. It was an unpleasant and unhygienic experience that detracted from what is otherwise a very nice 4-star hotel.
In addition, the dining area was affected by a mix of very strong perfume and noticeable body odor from some guests, which made the breakfast experience even more unpleasant. While I understand the hotel cannot control personal grooming, maintaining a comfortable dining environment is important.
I hope this issue can be addressed to help maintain the hygiene standards and dining experience that guests expect.
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Price per night from:TWD 2,828
Posted on Jul 30, 2026|Standard Double Room
Anonymous User
Hotel Kazakhstan has an excellent location and offers beautiful panoramic views from the upper floors, which is definitely its biggest advantage.
Unfortunately, the hotel itself feels outdated, and only the lobby appears to have been renovated. The rooms and facilities could use significant
modernization. On the positive side, the staff are very polite, friendly, and always willing to help, making the stay more pleasant. If you value the view, this hotel is worth considering, but don't expect modern accommodations
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Price per night from:TWD 2,724
Posted on May 9, 2026
Guest UserIt's an older hotel, but the location is great and the staff are friendly. The breakfast was delicious too. We arrived after 1 AM, but they greeted us with smiles and were very kind, even calling a taxi for us when we left.
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Price per night from:TWD 1,547