Spa Hotels in Almaty

I really enjoyed my stay at this hotel. The service was excellent, both at the front desk and during breakfast. Housekeeping was fantastic; they consistently replenished slippers and dental amenities. Since I was traveling alone, they provided two bottles of fresh water daily. A bathrobe was also included. Breakfast offered a good variety, and everything was delicious. They even had national sweets, which was a nice touch. I tried the spa and jacuzzi. Overall, it was okay, but the jacuzzi water was heavily chlorinated, leaving my hands very dry afterward. There was no hand cream in the room, which would have been a great addition. While the hotel isn't right in the city center, the location is still convenient. It's a 10-minute walk to the metro station, and Arbat Street, a popular pedestrian street, is nearby.

I had a wonderful stay at Swissôtel Almaty. Everything was excellent - the rooms, service, cleanliness, and overall atmosphere of the hotel. A special highlight was the spa area, which is one of the best I have experienced. It was the perfect place to relax and recharge. I would also like to give a special thank you to Elena, the yoga instructor. Her class was professional, inspiring, and suitable for all levels. It was a great way to start the day and added a lot to my overall experience at the hotel. Thank you to the entire Swissôtel team for a fantastic stay. I will be happy to return in the future.

I was a little skeptical at first, thinking it would be old. In the end, I booked it because of the location. Overall, I am satisfied. Generally, airline crews will choose hotels for their stay, so they won't be too bad. It's not far from the cable car station, about a 20-minute walk. It's also not far from the Cathedral, a 15-18-minute walk. I am a bit picky. The facilities are acceptable and clean. The room is quite satisfactory. The breakfast buffet is average.

Overall, it was great. You can't go wrong staying here. There are plenty of supermarkets and restaurants nearby. The staff are also incredibly hospitable. Laundry at the hotel is expensive, so I used the dry cleaning service inside the supermarket before Green Bazaar. They washed, dried, and folded my clothes in two hours for 6000 tenge. Highly recommended.

Facilities: Old facilities Cleanliness: Very good Environment: Excellent natural environment and decor Service: Average, inefficient

Perfect stay at the Novotel city centre, upon checking in Armand at reception noticed it was my daughter’s birthday few days ago so he gave my daughter & son as toy gift which was very sweet! The hotel has decent clean rooms & it’s in the perfect location, the Koke tobe cable carts are next door & Dostyk mall is a 15mins walk away. The hotel had a great breakfast spread with fresh pastries and a variety of food choices, lunch & dinner menu can be improved a little but still ok it just has a limited variety. Unfortunately, the pool & spa was under maintenance so was not open so we couldn’t use. Also thanks to Armand we got a late check out for both our rooms! A very nice jolly chap!

It is located centrally, enabling travellers to have easy assess to connecting public bus services, subways, walking distance to nearby eateries, restaurants, the famous Green Bazaar and the sceneic, spacious park that housed the famous Zenkov Cathedral! All the staffs were amazing, from the frontline to the housekeeping and managers on duty. They communicated well, speak good English, and were extremely patient and helpful in answering my questions about the hotel facilities, going to certain places, etc. Although the breakfast food selection is not much, it was still outstanding - the bread were fresh, the coffee selection is excellent, fresh cut fruits, and these were sufficient to fill my appetite during my stay for the breakfast! I would definitely recommend travellers and visitors to Almaty to consider staying at the Grand Tien Shan hotel, its a ”GRAND” feeling you wouldn't want to miss! Enjoy!

The hotel can arrange airport pick-up. The driver will hold a sign and is easy to recognize. The front desk is very enthusiastic and the service is very thoughtful. The room is very clean. I will come again next time.

Had a great stay! Staff was efficient and friendly. Booked the hostel room and it was very clean and spacious! Toilet and showers were working well. There is a fridge, microwave and communal area had sofas and was cozy. Location is really good too, near some shops and there was a supermarket/mall nearby. Really worth the price and would book again!

My stay at the Wyndham hotel was decent overall. The location was super convenient, making it easy to grab a bite or catch a taxi. The room itself was a bit small and felt cramped. The hotel facilities were noticeably old, with outdated furniture and appliances that weren't particularly well-maintained. However, there were some definite highlights. The breakfast spread was incredibly varied and tasty – I left feeling very satisfied. Plus, the hotel had a gym with all the basic equipment, which was great for a quick workout to unwind. Overall, its strengths are the excellent location, the wide breakfast selection, and the gym. But if you're bothered by small rooms and old facilities, you might want to consider other options.