Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Jan 19, 2025
Eza Faizal
We had great time at Tenir Eco. At first, im a bit worried as im unsure how to go up and bring luggages direct from airport since we arrived direct from istanbul trip. But actually its quite easy. The hotel arranged to bring luggages up to hotel with payment of 5000 tenge(from shymbulak station to hotel reception). U have a choice to bring it yourslef but mind you that it is quite slippery from combi 2 to reception. So if u want to enjoy the moment just ask the hotel to bring the luggage for u.
The hotel will give QR code for cable car ride from Medeu station to combi 1-combi 2 and back down. If u want more can ask them to buy for you. Around 4000 tenge.
The hospitality is amazing , they provided all the necessity. And fast action too. They fixed the netflix so we could enjoy our 2nights stay. And although -12celcius was a challenge but the room got quite nice heat ‘ and u can always heat urself in the bathroom sauna, even the floor was heated. So we never feel tortured with the weather.
Bring some food for dinner if u dont want to spend time going down too much. And u can heat it in sauna as well🙈. Host (ingkar) was a very nice person. He gave us two nice cheesecakes since netflix took time to be fixed.
We stayed in Room Tenir 10 which was the last end room with nice romantic vibe and view. There’s night skiing and the skiers sometimes stop and wave to us while we watch them pass by. We also hike to nearby mountain and enjoy the scenery. It is super cold during winter and like a dream come true stay for us.
As per going back you can request them to bring down luggage as well with same 5000 tenge tilk symbulak station. The food at syn32 also yummy n good. Go try the blueberry mint tea with mountain view. Its amazing. U can ski in ski out from the room itself. Sunset is perfect as well. I will return again in future. Perfect stay in Shymbulak 3200m…. Never regret it.
And may try the paragliding as well. Looks fun too!
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Price per night from:PKR 65,730
Posted on May 23, 2026
H1234Booking the Qazaq Auyl Eco Hotel was the smartest decision we made when coming to Almaty! The breathtaking natural scenery, combined with a design that blends traditional Kazakh elements with Nordic minimalism, is simply stunning 🏔️✨.
Our cabin featured huge floor-to-ceiling windows. Waking up each morning and drawing the curtains to reveal the magnificent snow-capped mountains was like stepping into a postcard-perfect scene.
To our surprise, the room even came with a private sauna! After a day of skiing, a good sauna session was just what we needed to completely relax and rejuvenate ❤️🩹.
And get this – the mini-bar in the room was complimentary and restocked daily. That's a truly generous touch!
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Price per night from:PKR 70,688
Posted on Jul 11, 2026
Anonymous UserI had a wonderful stay here.
Helpful staffs at the reception counter.
Room facilities were all working well, and housekeeping was amazing as well.
Convenient walking distance to local attractions - green bazaar, arbat street, ascension church, etc.
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Price per night from:PKR 22,888
Posted on Jul 2, 2026|Superior Deluxe Twin Room
Yuzu GOWe stayed at Almaty Hotel again during another trip and had a very positive experience. The hotel was clean, comfortable, and well located. It was easy to move around the city, visit nearby places, and find restaurants within walking distance. The staff were polite and helpful throughout the stay. Check in and check out were smooth, and everything was well organized. Overall, Almaty Hotel remained a reliable and pleasant place to stay in Almaty. I would recommend it and would stay there again.
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Price per night from:PKR 26,565
Posted on Jun 9, 2026|Classic King Room with Panoramic Mountain View
Guest UserI had a wonderful stay at Swissôtel Almaty. Everything was excellent - the rooms, service, cleanliness, and overall atmosphere of the hotel.
A special highlight was the spa area, which is one of the best I have experienced. It was the perfect place to relax and recharge.
I would also like to give a special thank you to Elena, the yoga instructor. Her class was professional, inspiring, and suitable for all levels. It was a great way to start the day and added a lot to my overall experience at the hotel.
Thank you to the entire Swissôtel team for a fantastic stay. I will be happy to return in the future.
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Price per night from:PKR 53,873
Posted on Aug 16, 2024|Superior Room
Guest User
The room is surprisingly big, and the 1.8m big bed looks small in the room. It's too far to watch TV when lying on the bed 😂 It also has a small balcony. The interior decoration of the hotel is also very grand.
The only thing is that it is a little old and the location is a little far, but everything else is good
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Price per night from:PKR 43,256
Posted on Jul 3, 2026
Anonymous UserI hope that in the future there will be clearer signage reminding guests to use the provided tongs and serving spoons when taking food from the buffet, or that staff can occasionally monitor the buffet area to ensure proper hygiene.
Unfortunately, I completely lost my appetite after seeing some guests, specifically Indians, using their bare hands to take food, despite the serving utensils being readily available. I also noticed other guests looking on with visible discomfort. It was an unpleasant and unhygienic experience that detracted from what is otherwise a very nice 4-star hotel.
In addition, the dining area was affected by a mix of very strong perfume and noticeable body odor from some guests, which made the breakfast experience even more unpleasant. While I understand the hotel cannot control personal grooming, maintaining a comfortable dining environment is important.
I hope this issue can be addressed to help maintain the hygiene standards and dining experience that guests expect.
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Price per night from:PKR 24,706
Posted on Jul 30, 2026|Standard Double Room
Anonymous User
Hotel Kazakhstan has an excellent location and offers beautiful panoramic views from the upper floors, which is definitely its biggest advantage.
Unfortunately, the hotel itself feels outdated, and only the lobby appears to have been renovated. The rooms and facilities could use significant
modernization. On the positive side, the staff are very polite, friendly, and always willing to help, making the stay more pleasant. If you value the view, this hotel is worth considering, but don't expect modern accommodations
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Price per night from:PKR 23,797
Posted on May 9, 2026
Guest UserIt's an older hotel, but the location is great and the staff are friendly. The breakfast was delicious too. We arrived after 1 AM, but they greeted us with smiles and were very kind, even calling a taxi for us when we left.
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Price per night from:PKR 13,510
Posted on Aug 23, 2026|Deluxe King Room
Anonymous User
The hotel is new and clean. Although it is located in a residential area, getting to the city centre is actually quite quick. That said, Yandex Go or your own car is probably the most convenient way to get around.
I also really appreciated the front office service. I arrived very late, at around 2:30am, and the staff waited up for me. They also offered to assist with my luggage both on arrival and again when I departed, which was a very nice touch.
The room itself was comfortable, and I also appreciated having a handheld bidet spray next to the toilet. The bathroom layout was a little awkward — when opening the bathroom door, it would catch the bath mat and push it across the floor every time. I was surprised that there was no chair at all in the room, which is rather inconvenient even just for putting on shoes, sitting briefly, or using the desk.
I stayed for two nights, but unfortunately no housekeeping was provided during my stay. I understand that unexpected staffing issues can happen, but I would have appreciated some proactive communication. At minimum, a quick note explaining the situation, fresh towels and bottled water could have been delivered to the room without having to ask, even if full housekeeping was not possible. Only when I contacted reception was the situation explained.
Breakfast on my departure morning was also rather disappointing, possibly because there was a large group (relative to he size of the hotel) staying at the hotel. Food was slow to be replenished and there were no seats available. As I was in a hurry, I ended up taking just a muffin. There also seemed to be no hot water in the room that morning, although this had not been an issue previously, so it may have been related to unusually high demand at that time.
Overall, the hotel has good potential: it is new, clean, reasonably convenient for reaching the city centre, and the front office staff were helpful and welcoming.
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Price per night from:PKR 18,467