Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Jul 4, 2026
NeriWe recently stayed for 8 nights at Alino in their Premium Queen room, we were in the city for our holiday visiting friends and family.
What we liked:
- Room is clean since its a brand new hotel
- caring and attentive staff -- really living up to its name which is Alagang Filipino.
- there is an available Laundromat so you can do your own laundry wash and dry with a fee per load
- their Filipino breakfast is great for esp for OFWs, option for in room dining and continental or american breakfast for foreigners
- they are very open to hearing feedback and try their best to address these.
What we hope for improvement
- the drive way: cars exiting, esp lower cars, the bumper of cars skid as they exit and damages the cars
- our room was near the elevator, so we had trouble sleeping in as we can hear everything that happens outside the room including the elevator sounds and all people coming in and out of the floor.
- consider adding elevator and hallway perfume
Other than that, we think we have found the best place to stay everytime we come and visit the city.
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Price per night from:JPY 7,794
Posted on Dec 24, 2025|Deluxe Room
Anonymous UserWe truly loved our stay at this hotel, and one of the highlights of our experience was how accommodating and approachable the staff were throughout our visit. From the moment we arrived, they made us feel welcome and well taken care of. We were especially touched by the thoughtful welcome greeting prepared in our room, complete with roses and a handwritten birthday note. This small but meaningful gesture really made our stay extra special and showed how much the staff values their guests, which we genuinely appreciated.
Since we were traveling as a family, it was also wonderful that the hotel was able to arrange the first two rooms as connecting rooms for us. This made our stay much more convenient and comfortable, especially when traveling with family members. The rooms themselves were very clean, well maintained, and relaxing, which made it easy to feel at home during our stay.
The hotel also has a swimming pool that guests can enjoy, which is a great added amenity. While we understand there is a reminder that there is no lifeguard on duty, we do hope that in the future they might consider having one available for added security, or at least someone who regularly checks on guests using the pool, just to ensure everyone’s safety. Overall, we absolutely loved our stay here. The combination of excellent service, clean rooms, and a welcoming atmosphere made our experience truly memorable. We would definitely come back again and highly recommend this hotel, as both the staff and the place itself are simply amazing.
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Price per night from:JPY 8,188
Posted on Jul 27, 2026|1 King Bed, Standard Room
君不聞 漢家山東二百州 千村萬落生荊杞Title: Citadines North Hotel | A perfect 4-night stay, clean, comfortable, and highly recommended!
📍 Stay Dates: 2026.06.24 – 06.28
🛏 Room Type: Standard Room (1 King Bed)
⭐ Overall Rating: Cleanliness 5/5・Location 5/5・Service 5/5・Facilities 5/5
I recently stayed at Citadines North Hotel for four consecutive nights, and my experience was absolutely impeccable – a full five stars!
🧹 Cleanliness
The room was thoroughly cleaned. The sheets and towels were spotless and soft, and the bathroom had no water stains or odors. Every day, I returned to a fresh and pleasant environment, which made my stay feel very secure and comfortable.
📍 Location
The hotel boasts an excellent location, with convenience stores, restaurants, and a subway station nearby. It was incredibly convenient for both visiting city attractions and business errands. Throughout my four-day stay, transportation was never an issue, saving me a lot of commute time.
👩💼 Service Quality
From check-in to check-out, every staff member was friendly and eager to help. A special thanks to the front desk staff who patiently answered our questions and even proactively recommended a few local eateries popular with residents – truly thoughtful service.
🛋 Facilities & Room
Despite being a standard room, the space was very well laid out. The king-size bed was comfortable for a good night's sleep, and amenities like a desk, luggage rack, and safe were all provided. The air conditioning and hot water were consistent, and the Wi-Fi signal was strong enough for both work and relaxation. I was very satisfied.
Overall, my four-night stay completely exceeded expectations and offered exceptional value for money! The next time I visit this city, I will definitely return without hesitation and sincerely recommend it to anyone looking for accommodation 👍
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Price per night from:JPY 13,392
Posted on Jul 9, 2026
MisisCWe absolutely loved the vibe and ambiance of the hotel, which makes it even more disappointing to say that our entire experience was ruined by the poor service.
We arrived early to ask if early check-in was available. We completely understood when we were told that check-in starts at 3:00 PM, so we left for lunch and came back exactly at 3:00 PM. Since we had already completed the check-in process earlier, we expected to receive our room key without any issues.
Instead, we were told that our room was still not ready. What made the situation even more frustrating was seeing other guests who were just checking in receive their room keys while we continued waiting. After waiting for about 30 minutes, we were finally given our key card—only to discover that it didn't work. We couldn't even enter our room and had to return to the reception, where we waited for almost another 30 minutes while the staff tried to figure out what was wrong.
The most disappointing part was that I had to follow up multiple times before anyone offered us another room. There was very little communication, no sense of urgency, and no apology that made us feel our time was valued.
We booked this hotel specifically because we were attending a concert and wanted a comfortable place to rest and freshen up beforehand. Instead, because of the delays, we had no opportunity to shower, change comfortably, or even rest. We ended up going straight to the concert feeling exhausted and frustrated, which completely defeated the purpose of booking the hotel in the first place.
Our room was at Richmond Eastwood. While I understand it may be managed separately, the staff from Richmond were the ones assisting us. Unfortunately, it genuinely felt like guests who booked directly with Richmond were given better treatment and priority than those who booked through this property. Whether or not that was actually the case, that was certainly how the experience made us feel.
When we checked out, the staff gave us a complimentary cake, which we appreciate as a kind gesture. However, by that point, the damage had already been done. The delays, inconvenience, and frustration had already ruined our mood and our overall experience. While the cake was a nice attempt to make up for what happened, it couldn't undo the time we lost or the experience we were hoping to have.
It's unfortunate because the hotel itself has so much potential. The ambiance is wonderful, but great facilities mean very little when the service falls far below expectations. We left feeling disappointed and would think twice before staying here again.
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Price per night from:JPY 8,789
Posted on Aug 6, 2026|Premium Room
SaadPathanI had a pleasant stay at Astrotel. The room was clean, comfortable, and well-maintained. The staff were friendly, polite, and quick to assist whenever I needed help. Check-in and check-out were smooth and hassle-free.
The location is convenient, with easy access to nearby shops and transportation. The room had good air conditioning, a comfortable bed, and provided a relaxing atmosphere after a long day. Overall, I found it to be a great value for the price.
I would definitely stay at Astrotel again and recommend it to anyone looking for an affordable, clean, and comfortable place to stay.
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Price per night from:JPY 1,295
Posted on Jul 1, 2026
Anonymous UserI enjoy all their aminities specially the gym,everytime im on vacation i always book this hotel for my staycation, All staff are humble and respectful,thank you winter hotel staff for your kindness
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Price per night from:JPY 2,590
Posted on Dec 19, 2025|Deluxe Queen Room
Emma MaestroStayed at Camelot Hotel for our Christmas party and loved its vintage charm. The wooden furniture is well preserved, and the nostalgic lobby with Camelot-era décor gives it a unique feel. Plus, the location is great—just walking distance to HYDRO and Starbucks. Very convenient and memorable stay.
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Price per night from:JPY 3,354
Posted on Jul 15, 2026
rmlemsbsbjs**⭐⭐⭐☆☆ (3/5)**
I recently stayed at this hotel, and overall it was an average experience. The room was clean and had the basic amenities needed for a comfortable stay. The staff were polite and accommodating, and the check-in/check-out process was smooth.
The location was convenient and close to nearby shops and restaurants, which was a plus. However, some of the facilities could use improvement. The room showed signs of wear, the Wi-Fi connection was inconsistent, and the noise from outside could sometimes be heard.
For the price, it offers decent value and is suitable for short stays or business trips. While it may not have the comfort and amenities of higher-rated hotels, it provides the essentials for a satisfactory stay.
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Price per night from:JPY 1,943
Posted on May 11, 2026|Superior Queen Room
J.G.P.A small window type A/C is not enough for the huge space of the unit, it can not make the room cold enough for a good night's sleep.
Location is off the main drag. If you walk to the property, you will go through urine stinks of the back alleys.
Breakfast is average and was served cold (TOCILOG, ONLY OPTION AVAILABLE ) Restaurant staff are friendly.
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Price per night from:JPY 2,614
Posted on Jul 4, 2026|Family Queen Studio With Sofa Bed
Anonymous UserMaganda ung lugar at value for money din. Perfect view while relaxing... madali din kausap care taker.. my only concern lng is wala cya kasamang toiletries and towels. Pero pg nang hingi ka nmn bibigyan ka nila ng towels at soap.. overall good cya. Will come back 😂
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Price per night from:JPY 2,058