Read genuine traveler ratings & reviews to find your perfect stay.
Posted on May 8, 2026|Superior King Room
Super HeThis hotel has a 'light luxury' vibe, it's quite spacious and offers pretty good value for money. I've stayed here several times now. There are plenty of fast food and Chinese restaurants nearby, so food and accommodation are never an issue. Taxis are also readily available.
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Price per night from:$48
Posted on Jul 9, 2026
MisisCWe absolutely loved the vibe and ambiance of the hotel, which makes it even more disappointing to say that our entire experience was ruined by the poor service.
We arrived early to ask if early check-in was available. We completely understood when we were told that check-in starts at 3:00 PM, so we left for lunch and came back exactly at 3:00 PM. Since we had already completed the check-in process earlier, we expected to receive our room key without any issues.
Instead, we were told that our room was still not ready. What made the situation even more frustrating was seeing other guests who were just checking in receive their room keys while we continued waiting. After waiting for about 30 minutes, we were finally given our key card—only to discover that it didn't work. We couldn't even enter our room and had to return to the reception, where we waited for almost another 30 minutes while the staff tried to figure out what was wrong.
The most disappointing part was that I had to follow up multiple times before anyone offered us another room. There was very little communication, no sense of urgency, and no apology that made us feel our time was valued.
We booked this hotel specifically because we were attending a concert and wanted a comfortable place to rest and freshen up beforehand. Instead, because of the delays, we had no opportunity to shower, change comfortably, or even rest. We ended up going straight to the concert feeling exhausted and frustrated, which completely defeated the purpose of booking the hotel in the first place.
Our room was at Richmond Eastwood. While I understand it may be managed separately, the staff from Richmond were the ones assisting us. Unfortunately, it genuinely felt like guests who booked directly with Richmond were given better treatment and priority than those who booked through this property. Whether or not that was actually the case, that was certainly how the experience made us feel.
When we checked out, the staff gave us a complimentary cake, which we appreciate as a kind gesture. However, by that point, the damage had already been done. The delays, inconvenience, and frustration had already ruined our mood and our overall experience. While the cake was a nice attempt to make up for what happened, it couldn't undo the time we lost or the experience we were hoping to have.
It's unfortunate because the hotel itself has so much potential. The ambiance is wonderful, but great facilities mean very little when the service falls far below expectations. We left feeling disappointed and would think twice before staying here again.
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Price per night from:$64
Posted on Apr 1, 2026|Standard Double Room
Mark0720Hop Inn is widely known as a reliable budget hotel chain—especially popular in the Philippines and Thailand. It’s designed for travelers who want clean, no-frills accommodation at an affordable price.
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Price per night from:$28
Posted on Aug 24, 2026|Euro Suite 2
Anonymous UserThe room we stayed was very spacious but very poor internet connection. Even if you bring own coffee or tea, there are no kettle to boil hot water. You have to go downstairs or request it to bring it up to your room, not convenient if you have seniors with you. No mini refrigerator so we place our liquid milk to their kitchen. towels and linens are old but clean. Our room is along Edsa, so if you are a light sleeper, not recommended but for me its OK. They offer breakfast buffet, limited options but there are so many food shops outside the hotel so finding food is not a problem. Staffs are all polite and very accommodating.
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Price per night from:$15
Posted on Jun 8, 2026|Deluxe Room
katieeee P AnthonyGood location and place near to restaurant its actually walking distance and very convenient
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Price per night from:$20
Posted on Aug 15, 2026|Vip Room
Anonymous UserI'm not happy about my recent hotel booking. I specifically booked and paid for a **VIP room**, but upon arrival, I was given an **ordinary/standard room** instead. I was not informed in advance about the change, nor was I asked for my approval.
This was disappointing because I made the booking expecting the amenities and accommodations included with the VIP room. I would appreciate an explanation as to why my reserved room was changed without prior notice and would like the hotel to provide an appropriate resolution, such as a refund of the price difference or other suitable compensation but nothing happened. So disappointed😡😡😡
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Price per night from:$8
Posted on Jul 1, 2026
Anonymous UserI enjoy all their aminities specially the gym,everytime im on vacation i always book this hotel for my staycation, All staff are humble and respectful,thank you winter hotel staff for your kindness
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Price per night from:$15
Posted on Jul 18, 2026|VIP Room
Anonymous UserI had a wonderful stay at Harts Hotel! The room was clean, comfortable, and well-maintained. The staff were friendly, accommodating, and always ready to help. The location is very convenient, especially since it's close to SM North EDSA, restaurants, and public transportation. Check-in and check-out were quick and hassle-free. Overall, it was a great experience, and I would definitely stay here again. Highly recommended for anyone looking for an affordable and comfortable place to stay!
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Price per night from:$15
Posted on May 11, 2026|Superior Queen Room
J.G.P.A small window type A/C is not enough for the huge space of the unit, it can not make the room cold enough for a good night's sleep.
Location is off the main drag. If you walk to the property, you will go through urine stinks of the back alleys.
Breakfast is average and was served cold (TOCILOG, ONLY OPTION AVAILABLE ) Restaurant staff are friendly.
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Price per night from:$20
Posted on Jun 12, 2024
Ejgrl90
The staff was super friendly, but there were a lot of amenties described here that were not available, such as the pool and gym. Our AC in the room wouldnt turn on initially as well, and I had to ask someone to come in to get it to start (apparently there wasnt enough batteries in the AC remote!)
Also, the front of the hotel was undergoing construction, so they couldn't provide us with a place to park, which was inconvenient. On top of this, I have asked for late checkout the night before, which the front desk person said it would be possible since the hotel was a bit empty, but the next morning, the person on the front desk insisted we needed to pay PHP 450/hour for late checkout. Overall though, I liked the room and the night shift front desk and would definitely want to visit again once construction is done.
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Price per night from:$22