The Pan Pacific Serviced Suites Ningbo provides a great place for travelers to relax after a busy day. Visitors to Ningbo will find that the Pan Pacific Serviced Suites Ningbo is a fantastic accommodation choice. Traveling to the hotel is easy with Ningbodong Railway Station located approximately 5km away and Ningbo Lishe International Airport roughly 19km away. In addition, Xintian Road Metro Station is just a short walk away. There is no shortage of things to see in the area, with the Ningbo International Trade Exhibition Center, Ningbo Children's Library and Ningbo Wenhua Guangchang Da Theater all nearby. When guests have some time on their hands they can make use of the onsite facilities. This Ningbo hotel offers parking on site. If you demand a high level of service, our guests have indicated that this hotel has excellent standards. For guests traveling with families, this hotel is consistently one of the most popular choices.
"I booked two rooms this time. The suite was quite good, very spacious, and although the facilities were a bit old, they were well-maintained. The king room, however, was very ordinary. The lighting was poor, the room was stuffy, and the air conditioning couldn't be adjusted manually. The bathroom was incredibly cramped.
The room service was good. Housekeeping did a thorough and meticulous job. When we called for amenities, they were delivered very quickly, and their response was prompt.
Dining, though, was a mixed bag. The buffet restaurant had excellent service, especially from Jiang Qinqin. My family raved about her warm and attentive service every day, insisting I mention her by name. She genuinely went out of her way for the guests.
On the other hand, choosing the hotel's in-house Japanese restaurant for our first dinner was arguably the biggest blunder of the entire trip. There were only two or three tables occupied that day, yet the food service was incredibly slow. After we urged them twice, the server completely lost it, burst into tears, and asked why we were rushing her. She then declared she was quitting the next day, got into an argument with us, and even boasted that she was the highest-ranking person there and we could complain all we wanted!
I truly don't understand how a single hotel can have both an excellent restaurant supervisor and a restaurant manager who goes crazy and yells at guests. The hiring standards of this hotel are truly astonishing.
After this experience, I can only say I will try to avoid Pan Pacific hotels in the future. The baseline is just too low; I can't put up with that kind of treatment."