Read genuine traveler ratings & reviews to find your perfect stay.
Posted on May 11, 2026
Guest User
The room was great, the bed and pillows were really comfortable, and the shower offered good privacy. The tea was surprisingly delicious. Right downstairs is the City God Temple pedestrian street, so it was a little noisy, but not a big issue. The breakfast looked diverse, but honestly, none of it tasted very good. They should consider reducing the variety and focusing on quality instead.
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Price per night from:JPY 11,293
Posted on Jun 27, 2026
Anonymous User
Overall, the stay was fantastic, highly recommended!
The hygiene was impeccable; the entire place was spotlessly clean, making for a very comfortable stay.
The service was an absolute bonus. The front desk staff were incredibly patient during check-in, not only helping me connect to the Wi-Fi but also thoughtfully offering sour plum juice to beat the heat. They actively assisted with carrying luggage to the room and patiently explained how to use each amenity. During check-out, they even prepared bottled water and snacks, showing great attention to detail. The uncle who brought the complimentary nightly sweet soup was very kind and enthusiastic, always asking if I wanted more and diligently answering any questions I had 👍.
The room facilities were excellent, with electric curtains that could be controlled with a single button, making them convenient and adding a touch of luxury.
This stay was truly perfect and well worth visiting.
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Price per night from:JPY 6,809
Posted on May 6, 2026
Guest User
I booked two rooms this time. The suite was quite good, very spacious, and although the facilities were a bit old, they were well-maintained. The king room, however, was very ordinary. The lighting was poor, the room was stuffy, and the air conditioning couldn't be adjusted manually. The bathroom was incredibly cramped.
The room service was good. Housekeeping did a thorough and meticulous job. When we called for amenities, they were delivered very quickly, and their response was prompt.
Dining, though, was a mixed bag. The buffet restaurant had excellent service, especially from Jiang Qinqin. My family raved about her warm and attentive service every day, insisting I mention her by name. She genuinely went out of her way for the guests.
On the other hand, choosing the hotel's in-house Japanese restaurant for our first dinner was arguably the biggest blunder of the entire trip. There were only two or three tables occupied that day, yet the food service was incredibly slow. After we urged them twice, the server completely lost it, burst into tears, and asked why we were rushing her. She then declared she was quitting the next day, got into an argument with us, and even boasted that she was the highest-ranking person there and we could complain all we wanted!
I truly don't understand how a single hotel can have both an excellent restaurant supervisor and a restaurant manager who goes crazy and yells at guests. The hiring standards of this hotel are truly astonishing.
After this experience, I can only say I will try to avoid Pan Pacific hotels in the future. The baseline is just too low; I can't put up with that kind of treatment.
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Price per night from:JPY 8,612
Posted on Jul 1, 2026
tian517517Environment: The lobby is spacious and bright.
Service: Warm and thoughtful, the staff are very polite.
Facilities: Complete and user-friendly, very convenient.
Atour's Colorful Tea Gift: Thoughtful and perfectly reflects Ningbo's local character.
Breakfast was decent.
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Price per night from:JPY 8,754
Posted on Jul 17, 2026|Elegant Room - With View (Double Bed) (Fridge)
Guest UserStayed at this hotel some time ago and the experience was great! The reception was warm and thoughtful, and the check-in was fast and smooth. The room was clean and tidy, the bedding was soft and comfortable, and I could sleep until dawn. The bathroom is fully equipped and the hot water supply is stable. The breakfast is rich in variety and tastes good. The location is very good, the surrounding transportation is convenient, shopping and dining are convenient. Highly recommended to everyone!
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Price per night from:JPY 3,084
Posted on Jul 9, 2026
FeihuapiaoxuStaying at the Marriott in Ningbo was a great choice for my trip. The high-ceilinged lobby immediately sets a wonderful atmosphere, but what really stood out was the incredibly warm service from Ayla at the front desk. Her check-in process wasn't rushed or robotic; she spoke softly and attentively, even kindly recommending a great spot to catch the beautiful Three Rivers night view in the evening. The whole check-in was seamless, and every detail showed genuine care. It added a comforting warmth to my journey. Overall, a fantastic stay!
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Price per night from:JPY 16,393
Posted on Mar 17, 2026|Superior Room (2 Beds)
Anonymous UserOur stay here far exceeded expectations! The room was spotless and bright, and the bedding was so soft and comfortable. A bath in the tub was just what I needed to unwind. The front desk staff were incredibly warm and helpful, even proactively upgrading our room. Breakfast offered a fantastic variety, and the made-to-order noodle station was a real highlight for me. The location is super convenient, just a 5-minute walk to the subway. It's excellent value for money, and they even gave us a small gift when we checked out. I'll definitely choose this place again on my next visit to the city!
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Price per night from:JPY 8,493
Posted on Aug 19, 2026|Guestroom (Double Bed)
Guest UserI absolutely have to give a shout-out to Nicole at the front desk! She made our stay truly exceptional, with service that went above and beyond.
I was a bit tired when I arrived, and Nicole immediately greeted me with such a warm and infectious smile. While checking in, she chatted with me like a friend. When she learned I wanted a lake view, she promptly upgraded me to a room with an even better angle. She even thoughtfully marked the cycling route around Dongqian Lake and the sunrise times on my room key, which was more practical than any guide!
Throughout my stay, she remembered my surname and always greeted me whenever she saw me. When I checked out, I left my charger behind, and she called me immediately and arranged for express delivery – so professional and efficient. Honestly, the beautiful hardware of the Park Hyatt and the stunning scenery of Dongqian Lake were expected, but Nicole's perfectly tailored care added such a personal touch to this vacation.
Service is the soul of a luxury hotel, and Nicole is truly the best ambassador for Park Hyatt. Next time I'm in Ningbo, I will definitely stay here again just because of her. I highly recommend this to anyone visiting Dongqian Lake!
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Price per night from:JPY 25,836
Posted on Apr 6, 2026
Guest User
The family room is a two-bedroom apartment with a living room, and both bedrooms have TVs, which is very convenient. However, our room faced the road, not the Sanjiang River. I'm not sure if there are also parent-child rooms on the opposite side.
The soundproofing is excellent, and we slept well. The room decor has an old-money style. The front desk service was very responsive and friendly.
The parking lot is a bit old. The location is convenient; you can walk to Tianyi Square. The popular shops like Jimau Duitang and A Mao Restaurant are also within walking distance, and the food is quite good. It's easy to rent an electric scooter downstairs, and you can ride to the Old Bund, which is also not far if you prefer to walk.
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Price per night from:JPY 8,280
Posted on Aug 13, 2025|Guestroom - Double Occupancy (Doublebed)
Guest User
After checking in at the lobby, you'll need to hike a short distance up the mountain. The housekeeper will meet you at the intersection. She's very friendly, helping with your luggage and greeting you warmly every time you see her in the morning. The cabins are quite unique, with a great mountain environment. At night, you'll find small geckos and large spiders in your room, and in the morning, you'll see all sorts of insects. Those who enjoy nature can choose the cabins, while those who aren't accustomed to staying in the mountains can opt for the hotel rooms up the mountain. They're all shared, and breakfast is served on the first floor. The hot springs are also very clean, with different types of pools, and very relaxing.
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Price per night from:JPY 10,676