Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Aug 17, 2026|Superior Room
Guest UserThe property is very well-designed. A beautiful renovation with spacious areas and nice rooms. I really appreciated the staff's courtesy; they fulfilled our request. Everyone at breakfast was also very courteous. I'd like to mention Ms. Laura, who, with a smile, helped us with my allergic son's dairy-free needs. It's a shame about the terrace; it's beautiful but full of mosquitoes. Something should be done about it (even just some repellent spray!). I'll definitely return though!
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Price per night from:€106
Posted on Aug 30, 2018
RUOPENG
The hotel is directly on the RIALTO Bridge and St. Mark's Square, with easy access to major attractions. The hotel has a water gate, and the WATER TAXI and Gondola are easily accessible. The breakfast was very good and the restaurant in the hotel was very good. The decor of the hotel rooms and public areas are very beautiful. There is a small gym.
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Price per night from:€386
Posted on Jun 30, 2024|Classic Double Room
SusanunikWe love the hotel room, it’s so spacious, clean and beautiful 😍 However, the location is not the best, it’s 18 minutes walk from the train station and still have to take another train ( 2 stops) to Venice. Initially we thought the hotel will provide free shuttle service, but we were only told that our package is not included with the shuttle service and need to pay 20 euro per person for one way in order to use the shuttle service.
This is a very small villa and I think they are short of staff to work? There’s only one receptionist when we first arrived, and when he directed us to the wrong room, he tapped the door and someone was inside??? He later then told us it’s a wrong room. When we came back at night, there are no receptionist at the counter ( we waited for 5-10 mins and rang the counter bell).
We were so surprised that the cleaner that cleaned our room did not top up water for us, and didn’t even replace new glasses/ wash our glasses? The used glasses were remained on the same spots.
Overall I think we mainly enjoyed the room, but mainly not there for service or if you need to travel out to Venice.
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Price per night from:€111
Posted on Mar 30, 2026|Classic King Room
Guest UserBefore my stay, I saw mixed reviews online, but after experiencing it myself, I found it to be pretty good. The front desk staff were very friendly and patient.
**Transportation:** There's a bus stop very close to the right of the hotel entrance. Using Google Maps, it's quite convenient to get to the train station or Venice's main island. Just make sure you're heading in the right direction before boarding. It takes about 30 minutes to get to the main island, but you need to factor in waiting time for the bus. I bought several tickets at an automatic machine at the train station, each costing 1.5 Euros. Remember to validate your ticket when you get on the bus.
**Surroundings:** If you walk ten minutes to the right of the hotel entrance, there's a huge shopping mall where you can find food, entertainment, clothes, and souvenirs.
**Airport:** Taking the bus isn't very convenient; from the last stop, you'd have to walk nearly 2km. So, I decided to ask the hotel to call a taxi for me. It took 20 minutes to get to Marco Polo Airport and cost 40 Euros.
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Price per night from:€92
Posted on Sep 18, 2026|Family Room Non Smoking
WWweiweiWWA very satisfying experience! The room was spacious, bright, and comfortable. The family room was very thoughtfully designed with two shower rooms. The front desk staff were enthusiastic and provided detailed explanations. The hotel is very close to the train station, just a 3-minute walk, making it convenient to take a train to Venice. There are Chinese restaurants nearby that cater to Chinese tastes. We enjoyed delicious Wenzhou fried rice, classic fried rice, stir-fried rice cakes with beef, and tomato and egg soup. We were very happy! 🎉
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Price per night from:€94
Posted on May 8, 2026
Lilit Adamian
Stayed for 2 nights. The hotel and the island are absolutely beautiful — a real gem.
However, there’s a big but: catastrophic lack of staff. The service level is very weak. You can see the staff are trying their best, but there are simply not enough people.
In the morning, all hands are on deck for breakfast. The reception and concierge desks are empty — when we asked where everyone was, we were told: ”Sorry, they're all serving breakfast.”
Breakfast itself was a struggle: huge queues for coffee, and tables were left uncleaned.
That said, this is the only downside of this beautiful place. Everything else we really enjoyed.
Tip for future guests: Don't be afraid to book a room in the separate building overlooking the lagoon. Yes, it's a long walk, but the view from the room is absolutely worth it.
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Price per night from:€692
Posted on Aug 6, 2026|Twin Studio Apartment
chengyou66This is a fantastic hotel! The front desk staff were incredibly warm and welcoming, making me feel right at home. I didn't experience any of the discrimination towards Asians that some previous reviews mentioned. The facilities are great; there's a large Jiajiayue supermarket just 200 meters after crossing under the bridge, where you can buy fruits, vegetables, yogurt, and even pre-baked pizzas and bread. The hotel provides amenities like an induction cooker, oven, and utensils, which is really convenient for guests to heat up their own food! Although the room was close to the railway, the soundproofing was quite good and didn't disturb my rest. Plus, there were hardly any trains passing after 11 PM. Transportation is also very convenient; you can walk about 10 minutes from Mestre train station or take one stop on bus route 2. To get to the main island of Venice, you can also take bus route 2, which only takes about fifteen minutes to reach Piazzale Roma. The only minor drawback is that adjusting the air conditioning fan speed is a bit tricky, and I felt a little cold in the middle of the night.
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Price per night from:€70
Posted on Jul 23, 2025
Jiqimaojiadejiqimao
It takes at least half an hour to get to the hotel from the main island. If you go to places further away, the return trip will take even longer.
There aren't many restaurants near the hotel, but there's a supermarket where it's convenient to buy water and other necessities.
The room was bad; the window offered no view, making it very oppressive. The hotel's exterior walls completely blocked the window, and there was also clutter outside.
I don't know if the air conditioning was broken or if there wasn't any air conditioning at all; they provided a fan. It wasn't hot at night, but during the day, while unpacking, I was drenched in sweat.
The breakfast was very limited and not very good. It was nowhere near as good as the NH Collection I stayed at a few days ago.
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Price per night from:€106
Posted on Apr 1, 2026|QUEEN GUEST ROOM
Guest UserThe room isn't big, but it's very clean. The front desk staff were warm and welcoming. The bus stop right outside is really convenient for getting to the main island, and there are lots of Chinese restaurants nearby. My only minor complaint is that it's still quite cold, and the heated towel rail was turned off.
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Price per night from:€83
Posted on Dec 24, 2022
Anonymous User
Very good experience in this hotel. The very large and clean room. The staff very careful and have gluten-free food. Furthermore, it is very close to the Academia bridge that crosses the great channel. They also have a restaurant in the same hotel. I therefore recommend it 100%.
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Price per night from:€52