Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Jul 27, 2026|Cliff View Landmark Room
Guest UserI recently stayed at the Wyndham Grand Hot Spring Resort in Liyang, and I had high expectations given its excellent rating on Ctrip.
Upon arriving at the hotel parking lot, a butler promptly met us with a shuttle to take us to check-in. The service was fantastic and very thoughtful, with every staff member greeting us with a smile.
Since the hotel is relatively new, the facilities are great, and I was impressed to find Guerlain toiletries provided.
While the hotel features an alpaca farm and Dinosaur Valley, which are perfect for younger children, the kids' club was a bit small and underwhelming, which was a slight letdown.
My favorite part was definitely the infinity pool and hot springs located on the cliff top. They offer a fantastic ambiance during 'blue hour' and the views are stunning. It was incredibly comfortable, even on a summer evening, as it wasn't too hot.
The breakfast was also excellent. I'd definitely consider a second stay here, especially if checking in on a Friday when it's less crowded for an even better experience. [Proud R]
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Price per night from:SGD 359
Posted on Jan 2, 2025
Guest User
Facilities: Very complete, smart bathroom is very convenient, you can think of the needs, if you can have a makeup mirror, it would be better to put a trash can next to the mirror. There is also a tent in the parent-child room, and the small bed is very cute.
Hygienic: Every place visible to the naked eye is very clean, and the room that people can rest assured that there is no smell. I used to bring disposable bedding, but this time it was useless.
Environment: A few minutes drive from the scenic spot. The interior decoration is my favorite style.
Service: The pick-up service is thoughtful, the group communication is built in advance, the breakfast is rich and nutritious, because I don't want to live on the first floor, I upgraded the parent-child room on the second floor, and did not make up the difference.
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Price per night from:SGD 45
Posted on Jul 12, 2025|Superior Classic Room (Double Bed)
Kazi Mostafa
⭐⭐⭐⭐⭐ 5/5 – A Perfect Stay, 100% Satisfied!
We had an absolutely wonderful experience at Tianmu Lake Yuhu Peninsula Hot Spring Hotel (天目湖御湖半岛温泉酒店). From the moment we arrived, everything was smooth and welcoming.
The room was beautifully clean, spacious, and well-equipped, with a breathtaking view of the lake and surrounding nature. The hot spring facilities were fantastic — relaxing, clean, and a true highlight of our stay.
A very special thanks to 御湖半岛管家曾怡 (Butler Zeng Yi), who provided outstanding service throughout our stay. She was attentive, kind, and went above and beyond to make sure we were comfortable and had everything we needed. Her professionalism and warm attitude truly made our trip memorable.
We highly recommend this hotel to anyone looking for a peaceful and luxurious getaway in Liyang. We are 100% satisfied and will definitely return in the future!
Thank you again to the whole team and especially to 曾怡 for making our stay perfect!
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Price per night from:SGD 88
Posted on Nov 30, 2024|Guestroom - 1-Bedroom
Guest User
Our recent stay was truly exceptional, and a large part of that was due to the outstanding service provided by Song Likun, our host. From the moment we arrived, Song went above and beyond to ensure that every detail of our stay was perfect.
Their warm and professional demeanor made us feel welcome and valued throughout our visit. Song's attention to detail was remarkable, as they anticipated our needs before we even had to ask. Whether it was arranging special requests or providing insightful recommendations, Song's dedication to guest satisfaction was unparalleled.
What stood out the most was their genuine hospitality and the personal touches they added to our experience. It’s rare to encounter someone who takes such pride in their role, and Song is truly a credit to their team.
We wholeheartedly recommend staying here and will certainly return, thanks in large part to the exceptional service from Song Likun.
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Price per night from:SGD 404
Posted on Jul 28, 2026|2-bed Room With Lake View
Guest User
The lake view from the room is great, and while the facilities are a bit old, they are very clean. There are plenty of activities for all ages and seasons, making a three-day, two-night stay perfect. The hotel staff are all warm and polite and interact well with children. The hot springs are a highlight, with over thirty open, so it never feels crowded, and there are many staff members attending to them.
However, the Fisherman's Wharf restaurant was a huge disappointment. A la carte options are expensive, and the set menus are limited, too salty, and the bamboo shoots were tough and unappetizing. It's definitely not suitable for two adults and one child; the only decent thing on the set menu was a fried fish roll. Furthermore, the service was abysmal. No one greeted us upon entering, and after our meal, no one asked for feedback, offered a small snack, or called a shuttle. There was absolutely no service to speak of, a stark contrast to the Hong Kong-style restaurants we've experienced. My rating is for the hotel; if it were just for Fisherman's Wharf, I'd give it only one star for the ambiance.
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Price per night from:SGD 122
Posted on Jan 30, 2026
Guest User
We stayed in a loft-style room with our child. The room was very spacious; even if two adults and two children stayed together, it wouldn't feel cramped at all. There was even a bag of building blocks in the room for the kids to play with. With the heater on, it was very warm both upstairs and downstairs. I've stayed in many family-friendly hotels with my child, and this one is definitely the best in terms of service. The staff were genuinely enthusiastic. Before check-in, the butler kept in touch with me about various activities, and the hotel kept bringing us things—drinks, fruit, afternoon tea, and a heartwarming bowl of porridge in the evening. We were already full just from the complimentary items! Li Rencui from the housekeeping department was very warm and attentive, even washing our child's clothes for us—we felt so bad! We hadn't made a reservation for afternoon tea, but the staff proactively arranged something for us. The staff member next to the hot pot pool was also very attentive, constantly reminding the children to check their feet for blisters if they soaked for too long. My child soaked for too long and refused to get out, resulting in wrinkles on their feet, and the staff member even thoughtfully found some band-aids for them. I would definitely recommend this hotel to all my friends bringing their children; it's like the Haidilao of the hotel world!
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Price per night from:SGD 161
Posted on Nov 23, 2024|Qi Chi Courtyard Private Hot Spring Double Bed Room [Terrace + Independent Private Hot Spring Pool]
Guest UserWhen we arrived, the dam had been repaired, and we could see the beautiful view of Tianmu Lake from the hotel door. The hotel housekeeper contacted us in advance, and we stayed in the private soup room and gave us fish head vouchers. For other dishes, we ordered black rice and The small bamboo shoots are quite delicious when cooked, and the experience is still very good!
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Price per night from:SGD 214
Posted on Mar 17, 2024
DORISTAOO
My boyfriend and I celebrated our 10th anniversary together. We wanted to find a quiet place where we could spend the day alone. We compared many hotels on Ctrip and finally chose Hegu Village. After arriving at the B&B, I can only say that it completely met my initial expectations. It is located in a valley and has a kind of hidden beauty. Sitting under the eaves of the room and daydreaming, I felt like I could relax for the whole day and say goodbye to the hustle and bustle of the city. This feeling of returning to nature is great. The B&B service is also very considerate. The housekeeper will contact us in advance, set up a group, introduce the facilities of the B&B, and reserve meals. We ordered a set meal for 2 people, which was delicious and large in quantity. The breakfast was a set meal, which was also delicious. Before leaving, the housekeeper also gave me peanuts that they grew themselves~
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Price per night from:SGD 162
Posted on Apr 18, 2025|Spring Mountain Twin Room
Guest UserFood: Breakfast was varied, with western,asian and local. We had Dinner at the main buiding using ******* set menu and it was a good deal, as the 2 person deal is enough to feed 4 and tasted quite delicious.
Location: it is a resort so you are going to spend most of the time on the resort ground. We booked 3 day 2 night and the time was enough to explore everything. Nice scenery.
Amenities: only a few activities were covered in our package so it will depend on your package. The package was confusing and we didnt know exactly all the activities that were free or cost extra. The reception on check in should have explained all of this upon check in, but maybe they are not trained, or maybe because our accomadation at pinecone is considered 4 star so they used lower quality staff. All the free stuff are a bit lame and service was poor except for the craft lady who actually showed us a wechat app for the hotel where free activity voucher can be found. They outsourced the activity area so that is really poor decision as it hurts the brand image due to service levels. For hotel staff, thumbs up to the shuttle ladies, who you call to get from one place to another. They are prompt and speedy.
Service: check in staff was professional but not warm. As mentioned, the activity area is outsourced so most staff are cold and seemed rude, except for the craft lady who was actually decent. But considering this resort and the type of guest, i would consider this really bad.
Cleaniness: the room is very clean, a bit worn (see pics of wall), but it feels quite clean.
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Price per night from:SGD 107
Posted on Jun 22, 2026
lynnllllThe decoration style of the hotel is very comfortable, the details are very distinctive, and the lawn in the public area is also good. Very close to Nanshan Bamboo Sea.
I had a meal in the Chinese restaurant and it tasted good. There may be too many people on the Dragon Boat Festival. I also sent handmade yogurt and dumplings.
The private soup in the room is also very good, so I didn't go to the public hot spring.
You can order takeaways from milk tea and coffee
When I left, I was too late to take a taxi. The front desk staff offered to send the station. Thank you very much 🙏 I almost couldn't catch up with the high-speed rail back to Shanghai.
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Price per night from:SGD 189