"I needed a hotel near the opera. This one is located in the Galleria Vittorio Emanuele, just a few steps from San Carlo. I was happy with everything – it was quiet, clean, and comfortable. Everything worked well, including the air conditioning. The room was pleasant; I slept well. There was a kettle, tea bags, and sugar in the room, and a bottle of water in the refrigerator. The kitchenette in the room is a gimmick, although there is gas, but the only utensils included were two cups and saucers, three forks, a coffee spoon, and a table knife. My room's windows overlooked the internal courtyard, not the one in the photo, nor the gallery. But that didn't matter to me. How to find it: from the side of the square far from the sea, near the Municipio metro station, turn left onto the street, then turn left to the intersection with Via Santa Brigida, and immediately right. On the opposite side is the far entrance to the Galleria Vittorio Emanuele. The first wooden door on the right is the entrance to the hotel rooms; they are on the third floor with an elevator. But first, you need to pick up your keys at another hotel. To do this, enter the gallery. At the intersection of its courtyard, on the right, you'll see entrance #83 behind an iron gate, closer to the opposite end. It's in the photo. The code is written on the gate. Then go to the 24-hour reception on the 4th floor. Breakfast is served there, but I didn't take it. When you check out, you leave your keys at the reception desk where your room is, but there's no one there."