"Everything was great, as always! It’s not my first time staying here, and I keep coming back for a reason. The room, bed, and pillows are super comfy, the staff are excellent and always do their best to accommodate requests when possible. Great breakfast and an overall lovely stay — highly recommend!"
"Really good room very small but for the location the price is good, the location is safe and the pool, sauna and and gym are amazing for the price paid just be prepared for a small room"
"This hotel was much nicer than expected. It is easy to get to and is less than 10 minutes walk from North Grenwich underground station. The hotel staff are very welcoming. Check in was quick although at first they told me the room wasn't paid. After checking again they confirmed that it was. The hotel has a mix of bars and restaurants. I used th Market Brasserie and had the set menu for dinner which was amazing. This is also where they offer an extensive breakfast. The room was very comfortable and modern with nice lighting controls such as night lights, lamp mode etc. The room has nice a nice choice of hot drinks and bottled water. The bathroom had a shower and a bath with complimentary bath robes. The shower was amazing! The beds are comfortable although the pillows were slightly too soft for me. There is a samsung tv in the room which has some apps. You can also cast to the tv from your mobile. The room has modern and easy to use air con/heating controls. The bonus for me is that the air-conditioning actually works as we stayed in the summer. The bonus for us was that you can walk directly from the hotel to the O2 using a corridor. This was great for getting to the arena before and after a show. A must stay for anyone in the area."
"Great hôtel ( amazingly comfy beds)and great staffs JENNA at The reception is extremely smiley and lovely. We love the proximity of the malls transport places to eat . It was our 3rd or 4th time here and we will come back and stay here next visit"
"It’s my first time staying at this hotel. Nicole welcomed me warmly when I arrived to check in. After I mentioned that I came here to see the Hunger Games show as my bday treat, she was very nice and also gave me a box of chocolate to say happy birthday (thank you very very much Nicole!) The room is nice and I really liked that the pool and other amenities are included in the room booking - would recommend for its location and the service."
"What an amazing find, every space is gorgeously quirky with plants and ornaments and interesting sensations. The food (we had dinner and breakfast) was excellent with a Turkish theme, in the nicest way it had a home cooked vibe to everything , lovely. The room was fine, the Aircon worked perfectly and wasn't noisy, nice complimentary tea and coffee and water and toiletries. The staff were friendly and helpful but .. you need a passport or driver's license to check in and I was not aware of that , (born and live in the UK and don't generally carry ID with me)."
"The room was large, like an apartment, and had cooking equipment and a stove, as well as a dishwasher, which was quite surprising for this type of hotel. However, since it's a new hotel and only recently opened, there was still a paint smell in the room, but this was remedied by air freshener spray. Overall, it was very good."
"Location is good because it is very near to Stratford Station - direct train to Heathrow Airport. Guest room is clean and contemporary. Comfy bed and Air-conditioning works well. They also provide shampoo and shower gel with good scent. The only improvement is the staff service at the counter as they are quite cool yet the housekeeper service is really nice and helpful!"
"Great location. Amazing breakfast. Room ideal for families."
Great
142 reviews
9.2/10
1 night
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9.0/10
Great
GGuest UserThe staff and service provided was top tier. Lee and Abhir were very friendly and supportive with any needs. The hotel is in a great location in walking distance to many places or easy to catch public transport. Amenities provided were great. Only think I'd add is some wooden spatulas as opposed to metal as the pan provided is non stick so pan was scratched up from the metal utensils provided. Again this is a very minor issue majority of the experience was so lovely and we would definitely stay here again.
GGuest UserLovely Hotel,, staff very welcoming and checked us in early. Room and bathroom very clean, toiletries provided which was a nice touch. Good location to tube station, plenty of food outlets/restaurants and close to Kensington. Would stay again.
GGuest UserAmazing location, amazing service. It was my birthday and the room was decorated beautifully with complimentary drink and chocolate. Could not have asked for more. The only negative was the room was extremely hot which made is very uncomfortable to sleep. On the second night spoke to front desk and they advised to turn all air con/heating off and brought us a fan up so the second night slept like a baby in very comfortable beds. The pool area was beautiful but u fortunately we ran out of time but when we have another stay at the beautiful hotel we will certainly visit it.
GGuest UserI was put off by the smallness of the room but booked anyway due to its proximity to London Euston and it held its own really nice room, really nice facilities would book again
GGuest UserBIG THANKS to 'Best Wester Greater London Hotel' on Cranbrook Road, booked via the amazing Trip.com discounts 🙌 🙏 ❤️ The team service here is one of the best... the care and support from Stephan, Sarah, Hassan, Maksym, Natalie, Yana, Triveni, etc is one reason I will always book here - they will do their best to fulfill your needs 🌟🌟🌟🌟🌟 Also, walking distance near Ilford station, bus stop and ALL shops XCEL centre, nearby. Rooms are pristine clean, quiet options, non-smoking, and comfy, powerful hot shower 🚿 and delicious breakfast, most tasty ground coffee, fresh orange juice, bargain value for money. Gratitude 🙏
GGuest UserThe Reception was very helpful for checking in . Arranged 2 rooms on the same floor and arranged an extra-bed for us . The bed is very comfortable . Location is very convenient .
GGuest UserA very pleasant stay. All the staff we encountered were very friendly and efficient. The setting of the hotel and its public areas were all very good. The brasserie restaurant and especially its breakfast was excellent. The room was clean and comfortable, the beds were large and comfortable (slightly firm) but the general decor of the room was a little tired and the lighting and sockets were poorly laid out. The bathroom was clean and well stocked but the fabric of the room was very tired.
GGuest UserGreat Location, Comfortable Stay – but Get Ready for Some Stairs! We stayed at Berjaya Eden Park London Hotel and loved its fantastic location, just steps away from Bayswater Station. It made getting around London incredibly easy – ideal for both first-timers and frequent visitors. The room size was decent, perfectly suited for two people. Comfortable and clean, it offered all the essentials for a pleasant stay. However, one thing to note – reaching the room involves navigating quite a few stairs. If you're traveling with heavy luggage, be prepared for a bit of a workout. There's charm in the old building’s layout, but accessibility might be a consideration for some guests. Overall, great value for the location, and a solid choice if you're okay with climbing a bit!
GGuest UserMy stay at the Britannia Hotel Ilford was good overall. The room was clean and comfortable, and the staff were friendly and helpful. The location was convenient, with easy access to transport and nearby shops. It’s a decent place for a short stay — nothing fancy, but it served the purpose well. Overall, an okay and good experience.
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