Hotels near Heathrow Terminal 2, Hounslow

Not far from the airport, a quick bus ride away. The room was clean and quiet. The front desk service was excellent. The price was also quite reasonable. I'd consider staying here again next time.

The hotel is okay overall. It has a good location, especially if you have a flight the next day, as it’s close to the bus stop. It is a bit far from the city center, but transportation is easy and convenient. The food is decent. However, the place is not very clean the tissue we found looked used and had green stains and finger marks on it. Aside from that issue, the rest of the place was generally clean. O also no coffee and hair dryer 😩😩 tho maybe u can request

I recently stayed at this hotel for a 3-night visit while travelling to London for medical treatment. I specifically chose this property because it advertised a gym and steam room, which I needed to support my recovery. Unfortunately, these facilities were completely out of service on arrival, and at no point before or during booking was I informed that they were unavailable. This was extremely disappointing given that these facilities were the main reason for choosing this hotel. Prior to booking, I had also explained that I have several allergies and requested that something I brought with me be heated up upon arrival. When I asked at reception, the young gentleman was unsure and checked with a colleague, whom I assume was his line manager. Despite the fact that the item could’ve been baby food and that my allergies were noted on my booking, the response was dismissive, and no questions or context were asked, the female receptionist didn’t even look up from the screen as she answered. I fully appreciate the importance of avoiding cross-contamination in hotel kitchens, but the lack of communication or willingness to understand the situation felt unnecessarily unhelpful. When I raised the issue regarding the closed facilities, the hotel did not provide any solution or meaningful support, and they also failed to respond to Trip.com for more than 24 hours, even though we were due to check out the next morning. This lack of communication made the situation more frustrating and felt very unprofessional. To their credit, Trip.com stepped in where the hotel didn’t and resolved the issue the best way they could. However, the hotel’s customer service and failure to provide advertised amenities fell well below expectations for a Radisson-branded property. The room itself was clean, house keeping staff very helpful and attentiveand the location is convenient for Heathrow, but the lack of advertised facilities and the unresponsiveness left a poor impression overall. I hope the hotel improves their communication and ensures that major facilities shown in listings are actually available to guests, and that staff take more care when dealing with guests who have specific health or dietary needs.

The hotel was clean, with a deep soaking tub/shower combo.  All employees were friendly, efficient and helpful. Bed was quite comfortable. The tomato soup is outstanding.  I would stay at this hotel again!

Very kind staff has noticed that I was tired and offered free bottled water at the check in. The queue to check in was larger than I would expect. Tried to use their app and home page to try to access digital room key, but was still unsuccessful.

Nothing out of the ordinary. Standard service level of a chain hotel group. At least nothing negative to talk about. That said, a few good comments as follows: 1. Despite so close to the airport, it was very quiet at night. That means if you are a light sleeper, you won’t have any problem sleeping from plane noise.  2. Even though the hotel is close to the airport, you can’t walk to the hotel from the terminal. You can take taxis (cost about £13), ride share, hotel shuttles that cost you £6.50 per person, or in my case, take public bus U3 or A4 from Central Bus Station that stops across street from the hotel (cost £1.75).  Would I stay again in the same hotel? Most probably yes for its value for money.

My stay at the Best Western Heathrow was very good thanks to Simran from Reception. Simran was very efficient and very kind. She has excellent customer service skills. Thank you Simran. The Hotel is very clean.

Samantha, Zenril were super helpful, well known local travel tips shared. Hotel Location bus to T3 is just 10-15mins away. Dining at the nearest Hounslow West station - bus is 15-20mins away, heavenly food choices there. Walkable distance to Starbucks KFC, of course, uber eats also recommend Hotel Meal deals valued, worth considering too Family room size is bigger than Travelxxxx, have spaces for 3 luggage

Facilities: The room was a bit cold. The central air conditioning wasn't working well. The hotel provided a heater, but it was still chilly! Cleanliness: Not good. Ambiance: It's not far from the airport, which was convenient for an early morning flight. Service: The staff were very friendly and helpful.

The location is very convenient. After getting off the plane, follow blue sign and take Free shuttle and reach Terminal 4 for free. Then, cross a short skybridge, which takes about 5 minutes, and you'll arrive. The front desk was very helpful and gave me a quiet room—absolutely no noise at all. There was a bathtub with strong water pressure, a double bed, and a sofa bed. The two of us didn't disturb each other and slept well. Since I had an early morning flight, I went downstairs, walked through the parking lot for 2 minutes to the bus stop, and took bus 482. like 15 arrived at the airport terminal 5—super smooth. Oh I went downstairs to grab a bite like 11 pm. Very convenient and not expensive! Highly recommended