Scenic Hotels in Banff

"Stayed for a short weekend trip in Nov. We got a nice corner room on the third floor with 1 king bed and it was really cozy and comfortable with a mountain view. Unfortunately, the hot tub was closed at that time for maintenance (?). Overall, I would highly recommend it."

"I stayed for three nights. The room was quite spacious and clean, and it was great that it came with amenities like a kettle. The location was a bit average, right at the end of the town's main street, but I figured there wasn't much to explore in town anyway, so it wasn't a big deal. The front desk service was quite poor; the staff were expressionless. The first room they gave me was two floors above the hot spring pools. I wanted to change, but the front desk said there were no suitable rooms. After Ctrip intervened, they offered me another room, but I declined after seeing it was too noisy, being next to the road. Around 9 PM, after showering, it suddenly became very noisy. I realized a group of Indians had come to the hot springs and were playing music loudly from a speaker. I reported it to Ctrip twice, but it kept happening. The hotel then called me multiple times, offering to immediately switch my room (implying the speaker wasn't theirs, but they weren't doing anything about it). Since I was already asleep, I declined and agreed to switch the next day. I'd like to thank Ctrip customer service for their help here. I didn't fancy a Western breakfast, so for convenience, I just ordered à la carte coffee and toast from the hotel's ground floor, which turned out to be delicious! The price wasn't expensive either, highly recommended! The hotel's bedding felt a bit rough, and the air conditioning unit made a loud humming noise. These are areas that could definitely be improved."

"The hotel is conveniently located near the entrance, and the parking situation is very good. If you can’t find parking on-site, you can also use the underground parking at the neighboring hotel. Although my English isn’t very good and I made a few mistakes, the staff were kind, patient, and very helpful. I really appreciated their friendliness."

"Great location, walkable to all the shops, in the town centre of Banff! The room was comfortable for a family of 4, the shower was decent. I like the spaciousness of the loft when you have so many luggages. The hot chocolate station in the evening is a nice touch. There is a famous farm & fire restaurant in the hotel which we didn’t get to try. The indoor parking is $5 CAD."

"I had a wonderful two-night stay in Banff. The room was spotless, comfortable, and well organized. After long days enjoying the beautiful mountain scenery, it was the perfect place to relax. A special thank you to Marilyn, who provided exceptional service. She was friendly, attentive, and genuinely caring. Her professionalism and kindness made the entire experience even more enjoyable. The location is excellent, close to downtown Banff and surrounded by stunning natural scenery. I would definitely stay here again when visiting Banff."

"Wonderful hotel. Very clean, friendly and helpful staff. Parking garage was big but could use signage! The hot pools were refreshing. Lots of cozy areas to sit and relax- perfect for a couples retreat. Would have enjoyed a coffee and water station, and a spot to grab a muffin or fruit. Aside from that, zero complaints here! We’ll be back."

"Great location near bus station, and hostel provides free bus ticket. Staff are friendly."

"I've been to Banff many times before, but always stayed at the Fairmont Banff Springs Hotel. This time, my family and I decided to revisit on a whim. Since the Fairmont was fully booked every day, we had to choose another hotel. I saw the Moose Hotel on Ctrip, with its underground parking and rooftop hot springs, and immediately booked a two-night stay. Upon arrival, we found the hotel to be right on the main street in the town center, which was super convenient for shopping. You can indeed drive directly into the underground parking garage and take the elevator straight up to all floors. After dinner, we enjoyed a free hydromassage in the rooftop hot springs and massage pool, washing away the fatigue from several days of driving. The hotel also provides three days of free bus passes for guests to visit nearby attractions. Our room was well-equipped. There was a kettle provided, and the water pressure for the shower was excellent, making for a very refreshing experience."

"Our stay at the Banff Park Lodge was wonderful. The renovated rooms are beautiful. The location is great. We used the pool and steam room many times during our stay, they were really nice! We'll definitely stay there again."

"Nice hotel. Have to say though, when you open the door to your room, a bathtub, not in the bathroom should not be the 1st thing you see. People we interacted with were not the most friendly. Like ...ok what do you need. Also, not having a resturant where you could get coffee or breakfast was a bit of a pain. They did have a coffee pot in the room, but hey I always go to hotel rooms for my coffee"