Find 3-Star Hotels in Banff

The double room was tiny, with no space for luggage, but then again, you wouldn't want to just stay cooped up indoors when visiting Banff. There's free, semi-covered parking, which is great for keeping out of the rain. The complimentary breakfast wasn't extensive but definitely filling enough. If you're staying for several days, there's a good chance your key card might stop working mid-stay. The hotel encourages guests to opt out of housekeeping, citing environmental protection, but the old perk of getting a coffee shop voucher for doing so is no longer available.

This hotel isn't in the city center; it's up on a hill, so it's more convenient to drive yourself there. However, there's also a bus stop right outside, and they even give you a free one-day bus pass, which is a nice perk. The only minor downside is that you have to climb stairs to get to the rooms, which can be a bit inconvenient if you're lugging luggage.

The room was very clean and wonderfully warm when I visited in winter, with the heating on 24/7. It's right in the heart of Banff town center, making shopping and dining incredibly convenient. There's a parking lot next door, which is also where some airport shuttle pick-up/drop-off points are located. I was dropped off right at the hotel parking lot by my airport shuttle and picked up from the same spot for my return flight, which was super convenient.

On March 19th 2026 at noon, I called the hotel and spoke with a lady who seemed to be the manager. I told her that I couldn’t drive to Banff from Kamloops because of the road closure on Trans-Canada Highway 1 and Highway 93 due to the bad weather—heavy snow, a force majeure situation, Mother Nature herself! That lady didn’t want to cancel my reservation and give me a full refund. I asked her which road I should take, but she couldn’t answer. I had to take alternate roads to Jasper, Hinton, Evansvurg, Drayton Valley, Rocky Mountain House, Sundre, Cochrane, and finally arrived at the hotel around 2 a.m. That lady really should have not been working at the hotel.

This hotel's location is incredibly convenient. You can catch the bus to and from Calgary Airport right at the hotel. Across the street is the Banff High School bus terminal, and the 8x bus to Lake Louise also stops there. Plus, the hotel provides free bus tickets, so you can reach most attractions by public transport, and there's free parking available too. On top of that, the front desk staff were incredibly friendly and helpful.

I stayed on the 2nd floor, and the view was absolutely beautiful with excellent facilities. The only thing to note is that you have to check-in at a different hotel.

Hotel is a bit far from town but it provides free town shuttle. We booked the balcony room hoping to get a better view. We have rooms with big trees in front. When asked if we can change rooms, he won’t change since it’s not booked direct. The balcony room has little heat as the heater is smaller and the room is colder.

We did a little staycation in Banff from Calgary and overall had a great time. The cave pool was a big hit, but just a heads up that it’s not really a “swimming pool.” It’s more like a large cave-style hot tub. It’s shallow, and the water is fairly hot, so the kids couldn’t really swim or put their faces under the water. The cave setup is very cool though, and the adults really enjoyed it for relaxing. The dry sauna was also great. We stayed in a suite with two double beds, plus a living area with a sofa bed, a dining area, and a kitchenette. We were happy with the layout. The suite was clean, but it is definitely dated. One downside was the TVs. I know you don’t go to Banff to sit and watch TV, but it would be nice if they updated to smart TVs. If you’re traveling with kids, I’d suggest bringing a Fire Stick or Chromecast. Even an HDMI cable to connect a laptop would work, but make sure you download movies ahead of time because the Wi-Fi in our area was pretty spotty and the kids kept losing connection. The front desk staff were fantastic. Friendly, helpful, and efficient. They made parking easy, provided bus passes, and explained local info without us having to ask a bunch of questions. We’d stay here again, and next time we’ll definitely bring something for the TV so we can do an easy movie night after a busy day.

I stayed in the 6 person female dorm, room is large vs Europe, but there are no lifts, so you need to carry 1 floor or 2 floors up. Breakfast is quite average, only limited selections, and can get packed as it’s usually a bar. The shower in the dorm is together with the toilet, so can get busy in the am. The shower is blocked with hair so water goes down slowly, other than that, I feel staff are nice, good location, I don’t have anything else to suggest

They need assigned parking, otherwise you might end up having to park aways a way from your room. Also the walk way to our unit and stairway was all covered with snow and ice. It would’ve been nice if it was all cleaned before we got there. We had to ask the front desk three times before anything was done. Also we wanted to go into the hot tubs, but we were unable to. Due to there was way too much many people that were in there at the time. So we left for a couple hours and came back, thought ok let’s try again (hot tub). Once again unable to cause it was still packed with the same people. Other than that, everything was pretty good.