Spa Hotels in Bangkok

Located right above the Erawan Shrine, this hotel boasts excellent connectivity, making it super convenient for getting around, dining, and shopping. The service was exceptional, especially since we booked an executive room. A staff member from the ground floor front desk personally escorted us to the executive lounge for check-in. The only downside is that Bangkok's motorbikes and tuk-tuks are incredibly loud; we could hear them even from the 18th floor.

Review: We stayed at Centara Grand at CentralWorld to celebrate my birthday. The front desk team was kind enough to arrange a complimentary chocolate cake for the occasion, which was a very sweet and appreciated touch. However, the initial room assigned to us was far below expectations—the walls had visible stains, and there was a heavy, moldy smell throughout. After we contacted the front desk to raise these issues, they did promptly arrange a room change for us. While we appreciate the staff's quick action to switch our room and the nice birthday gesture, a hotel of this standard should ensure proper room inspections and quality control before assigning rooms to checking-in guests in the first place.

Came here for our anniversary trip, and at this price, it was truly a steal. The service is five-star, but the facilities are four-star at best. First, the pros: 1) Excellent service. They upgraded our room knowing it was our anniversary and even sent us dessert. 2) Housekeeping was very prompt, even cleaning twice. The first time was for general tidiness, and the second was for detailed touches (like laying out absorbent mats, etc.). My cosmetics were also neatly organized. 3) The room was very spacious, with comfortable bedding and a sofa. 4) They provided aromatherapy candles and other amenities, and someone even knocked on our door every evening to deliver facial mist. 5) High floor with great views. Now, the cons: 1) Currently undergoing extensive renovation, so the public areas are very small. The hotel lobby entrance requires going through a narrow, cardboard-partitioned corridor, which looks undignified. 2) Due to the renovation, check-in was on the 19th floor, and the waiting time was extremely long. It was the longest I've ever waited to check in. Every time we returned to our room, we had to go to the 19th floor to switch elevators to the guest room area. 3) A bit far from the subway station. Although there's a shuttle service, it's hourly and requires advance booking, so we didn't end up using it. 4) The in-room facilities are indeed old. The showerhead was difficult to use, with low water pressure and couldn't be fixed in place. 5) The TV placement was puzzling, but we didn't watch it anyway. I [redacted] but the hotel didn't offer any other plain porridge options... just a verbal mention.

We had an amazing stay at this beautiful property. The location is perfect, right on the banks of the Chao Phraya River, offering lovely views and a peaceful atmosphere. The hotel also provides a complimentary boat shuttle service to the nearest pier, making it incredibly convenient to explore IconSiam, WatArun, WatPho, Asiatique etc. Hotel has an outstanding hospitality. Every member of the staff—from the bell attendants and reception team to the housekeeping staff, are warm, courteous, professional, and always eager to help. We even got a complimentary upgrade from a Deluxe Premium Room to a Suite, which made our stay even more memorable. The suite was spacious, elegant, and very comfortable. Breakfast got a huge variety to offer. Overall, it was a wonderful experience, and we would highly recommend this hotel to anyone looking for a luxurious stay with exceptional service in Bangkok. We would definitely love to return on our next visit. View from our room is attached.

Good hotel in a convenient Bangkok location and in excellent condition. Everything was clean and worked properly. The staff were polite, friendly, and attentive. Breakfast and housekeeping could be arranged for an extra charge, although we didn’t use these services since there are plenty of places nearby for breakfast, lunch, and dinner. The only downside was that you can hear the neighboring room’s doorbell, even when the “Do Not Disturb” mode is on. Also, fresh water and toilet paper were not replenished automatically. The rooftop pool was a nice bonus and had everything needed for a comfortable stay. Overall, we were satisfied and can confidently recommend this hotel.

This hotel was a pleasant surprise! Check-in was smooth, and the front desk staff were friendly and polite. The room was clean and tidy, the bed was especially comfortable, and the quiet environment allowed for complete relaxation. The facilities were well-maintained and comprehensive, and the location was also very convenient. Overall, it offers excellent value for money. I will definitely stay here again and recommend it to my friends!

The location is great, right by Asok MRT and close to Terminal 21. The hotel is quite clean and the staff are friendly. However, the breakfast was a major disappointment. If you're staying here, I'd recommend skipping the breakfast option. There aren't many choices, mostly just bread, which might suit Western tastes but is definitely not ideal for Asians. 😂😂😂

The hotel’s biggest strengths are its excellent service, stylish design, and very comfortable bed. It also provides parking, which was one of the main reasons we chose this hotel since we were on a self-driving trip. On the downside, the surrounding area is very quiet. There are no nearby massage shops or restaurants, and even the nearest 7-Eleven is quite a long walk away. The route is also lined with closed or inactive shops, so it’s not ideal if you prefer to simply walk downstairs for food or a late-night massage. In most cases, you’ll need to take a taxi. The hotel does offer in-house dining and massage services, but the massage service does not operate as late as the shops outside, which was less convenient for us. It is also significantly more expensive. As for the facilities, the bed was definitely the highlight—very comfortable and gave us a great night’s sleep. However, the shower had very low water pressure, which was disappointing. The hairdryer and iron provided by the hotel also seemed quite old and were not very efficient. It took a long time to dry my hair, so we ended up going to a nearby hair salon to wash and dry our hair instead. Overall, the service, interior design, and cleanliness were all good. However, the location is not the most convenient if you want easy access to restaurants, convenience stores, or massage shops, and I believe some of the facilities could be upgraded to provide a better guest experience.

Addressed to Jon Warmington, the General Manager I recently stayed at Grand Mercure Bangkok Atrium room 842 from 27 May to 1 June and would like to share some feedback regarding my experience. First and foremost, I would like to emphasize that I genuinely enjoyed my stay. The hotel, facilities, and the majority of the team members provided excellent service, and overall I had a pleasant experience. In fact, I am not the type of guest who frequently raises complaints. During my travels, I spend very little time in my hotel room. Most of my day is spent outside the property, and my interaction with the hotel is generally limited to breakfast and sleeping. As such, it takes a significant issue for me to feel compelled to formally raise a concern. The first issue relates to breakfast. During my stay, I invited a Muslim friend to join me for breakfast. He entered the restaurant with me but did not consume any food because he was unable to find suitable options that met his dietary requirements. While I acknowledge that I did not raise this directly with the restaurant team at the time, I was surprised when Reception later informed me that they had verified that my friend had taken breakfast. From my perspective, entering the restaurant should not automatically be considered as consuming breakfast when no food was actually taken. Nevertheless, I have decided to let this matter rest and move on. The second issue is far more serious and is the primary reason for this email. On my final night at the hotel, I was expecting a visitor. However, Reception did not contact me to verify whether I was expecting anyone before allowing my visitor access to the guest floors. Instead, my visitor was simply directed to my room and arrived at my door unannounced. Having worked within the Accor group for approximately 15 years as a Duty Manager in Singapore, I am very familiar with hotel operational procedures, guest privacy standards, and security protocols. It has always been my understanding that when a visitor arrives for an in-house guest, Reception should first contact the guest to obtain authorization before granting access to the room floors. While my visitor was indeed expected on this occasion, Reception had no way of knowing that without contacting me first. Had the visitor not been known to me, this could have resulted in a serious security and privacy issue. In my professional opinion, allowing a visitor direct access to a guest room without prior verification is unacceptable and falls short of the standards expected from an Accor property. What further disappointed me was the handling of the matter after I raised my concern. I wish to be clear that I am not seeking compensation of any kind. My concern is not financial. Rather, I expect an appropriate resolution and acknowledgement of the seriousness of the issue. Simply being told ”sorry” was not sufficient given the nature of the security lapse. The alternatives presented to me by the Night Manager were also, in my view, unreasonable. One option was for me to move to another room on my final night. Considering that I was due to check out the following morning, I found this solution impractical and disruptive. Being asked to pack my belongings and relocate because of an issue that was not caused by me did not seem to be an appropriate resolution. I was also informed that a Reception Manager would speak with me. However, I was unable to wait indefinitely for the manager's arrival. As a guest who was raising a legitimate concern, I do not believe I should have been expected to delay my evening plans or remain available for an uncertain period of time. Furthermore, I was scheduled to leave the hotel at 7:00 AM the next morning in order to arrive at the airport early for my flight. For these reasons, I felt that the issue was not properly addressed during my stay, which is why I am bringing it directly to your attention. I am raising this matter not only as a guest but also

We were a group of 10 people and booked one three-bedroom and one two-bedroom apartment. The three-bedroom was incredibly spacious, easily twice the size of the two-bedroom, offering a completely different experience. Interestingly, the two-bedroom apartment we stayed in (09) didn't have a washing machine, while unit 03, which was the same room type, did – inconsistent facilities for the same room category! The housekeeping was just okay; there was a puddle of water by the bathroom door in our bedroom for two consecutive days that wasn't cleaned up. The room facilities were quite old and dated. The breakfast selection was limited. The hotel management was very rigid and inflexible. One day, the door lock broke, trapping one of our companions inside. Thankfully, a friend was there to help resolve the situation. The location is good, very close to Central Embassy and CentralWorld, and you can even walk to the Erawan Shrine.