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The location of the hotel was very good, especially for anyone visiting the Haram. It is located a few buildings after Le Meridien Makkah, and the walk to the Haram area was around five minutes. For those going towards the Mataf area, the walk was approximately 12 minutes. Overall, the location was one of the strongest points of the stay. The room itself was generally fine for a solo traveler. I had booked a single-bed room, and for a one-night stay it served the purpose. However, one thing that was disappointing was that the hotel did not show any bathroom pictures on the website. When I arrived, I was surprised to see that the shower area was extremely small. The shower was right beside the commode, and part of the shower area was practically overlapping with the toilet area, which made it uncomfortable to use. Another issue was that the telephone in the room was not working. Because of this, whenever I needed anything from reception, I had to go all the way down personally to ask. Also, towels were not provided in the room initially, so I had to go to reception and request them. Overall, for a single-night stay, I would say it was worth it mainly because of the excellent location and easy access to the Haram. However, the bathroom setup was disappointing, and the lack of basic room readiness, such as towels and a working telephone, could definitely be improved.

I really enjoyed my stay. Reception staff were very helpful, friendly and welcoming. It felt like home. All staff at the hotel were super supportive. Buffet was fantastic. Chef Ramadan supervised the food in a professional kitchen. He and his staff Mostafa and Abdelrahman were awesome. Food was served fresh, cooked in a way as if you were home with that delicious taste. Thanks to Chef Ramadan and his executive staff. The front desk: Mr. Sultan, Mr Loay, and all of them gave us that feeling of HOME. Appreciate their help and heartfelt work. Golf cart drivers all around the clock were working 24/7 to keep all guests happy driving them to Haram. Really appreciate their service and hard work. موظفين الفندق كانوا غاية في الذوق و ساعدونا كثير اثناء إقامتنا. بذلوا جهد كبير في راحتنا. نقدر مجهودهم بمنتهي الامتنان أرشح فندق سمامة المقام أچياد بسبب تفاني موظفيه الفائقين الذين يعملون علي مدار الساعة لراحة النزلاء. استاذ سلطان، لؤي و جميع موظفي الاستقبال كانوا غاية في الذوق و الضيافة. اشكرهم جميعا لتفانيهم في عملهم. البوفيه كان غاية في الجمال و استمتعنا بالوجبات الساخنة المتقنة تحت اشراف الشيف رمضان الذي كان يشرف علي كل صغيرة و كبيرة و تفانيه في عمله واضح. اود ان اشكر عمال النظافة بالفندق علي إتقان عملهم و ابتسامتهم التي أضفت علينا جو عائلي. اريد ان اشكر مازن الذي كان يقلنا يوميا الي الحرم بإبتسامة و ترحاب. اي وقت بأمر الله يستضيفني الله في بيته سوف أقيم في فندق سمامة المقام أچياد مكة. الف شكر لكل المقيمين علي نجاح هذا الفندق. اشكرهم من كل قلبي. هذا هو المستوي اللائق باستضافة ضيوف الرحمن🙏🙏🙏🙏😍😍

A beautiful, clean, friendly hotel, from reception to all the workers, congratulate the hotel manager on the good choice.

The reception was lovely, the furniture moving service and cleanliness were all excellent, and the best part was the price. Thank you!

Every time you see this magnificent hotel, you will feel completely satisfied. It was so clean, well arranged with this unique perfume every where in the hotel. In just a five minutes you can be at haram. I really recommend this amazing hotel

Everything was good but bathroom water is the problem water doesnt drain peoperly and I have already complained the management

Amazing hotel close to masjid haram good service and facilities from the hotel

Hotel is near haram.Rooms are a bit small but ok as location is very near Google map dnt show exact location when coming from Jeddah so better to locate marakerm hotel Ajyad There is ramp which can b difficult for elderly people Overall great service specially Mr Samir and Hadi

I was a bit disappointed about process check in say that I'm not booking and paid, but in trip was already book n paid. I'm advise to pay but I'm refused due to I'm already paid,coz I'm paying using credit card but already deducted in card n I got the receipt. But wht I'm impressed, tht night I lost my handbag in Uber, the staff was calm down me and helpful , other are fine for me.

Pleasant stay during Ramadan. The shuttle bus was available and stopped at Jamarat, but we had to transfer to another bus for 8 SAR. There was also an option to take the Makkah bus, Route 4 (Al Gazzah), from Azizia point 190 (there's a bus stop). For the return journey from Masjidil Haram, we took Makkah bus #4 again, getting off at Masjidil Haram Road point 156 (a bus stop) for 4 SAR. The staff were lovely, *************