The service is very good, the hotel environment is beautiful, the animals are very docile, the room is rich in drinks, and the sunset is very Nice while taking a bath; breakfast is a set meal system, although it is a pre-made dish but the variety is rich, it can be improved to use on demand to avoid waste. The downside is that the surrounding facilities are seriously insufficient and the dining is inconvenient; The so-called waste industrial style of hotel decoration is explained well, but I personally feel that because the occupancy rate is not high, the funds are not in place, I obviously see the unrenovated part. To add, the quality of decoration hardware, drinks, toiletries and other quality is still OK.
After a long and tiring journey, I was so lucky to discover this wonderfully heartwarming hotel. The clean room and gentle service truly washed away the exhaustion from my travels, leading to a fantastic night's sleep and leaving me utterly delighted. Every corner of the hotel felt clean, quiet, and incredibly comfortable. From the moment I stepped through the door until I left, every single detail made me feel at ease. I truly hope to visit again. The hotel has a great design, and the service is excellent. They also have several adorable cats that are very friendly and love to be petted. It's a shame I didn't get to see the Heavenly Lake this time, but I'll definitely be back!
We brought our parents and children to Wanda for a summer getaway and stayed in the Jin Hua suite. Our whole family was very satisfied. From before we even left, customer service representative Xixi sent us real-time updates: the weather and temperature in Changbaishan, available activities, how to get around, and so on—every detail was handled perfectly. They reserved a spacious room for us and allowed a late check-out. The service was prompt and responsive. Xixi and the housekeeping staff were incredibly thoughtful, providing plenty of drinking water and toiletries. This really showcased the genuine warmth and generosity of the people from Northeast China. We had a wonderful time in Changbaishan at a pleasant 22 degrees Celsius. We look forward to visiting again!