Find 5-Star Hotels in Shenyang

I'd like to extend my sincere commendation to Austin, a front desk employee at the Hilton Shenyang Shimao. During check-in, Austin was highly professional, efficient, polite, and humble. He quickly completed the registration process and clearly explained the pre-authorization policy, breakfast arrangements, and check-out procedures. Throughout my stay, I had several inquiries, and Austin consistently responded with patience, proactively coordinating various issues and offering practical travel advice. His diligent and responsible work, warm service, and meticulous attention to detail truly showcase his high level of professionalism. Thanks to his thoughtful service, my stay was exceptionally satisfying. I hope the hotel will acknowledge Austin's outstanding performance. Excellent staff are the best calling card for any hotel, and the great service made my entire trip to Shenyang feel incredibly welcoming. On my next visit to Shenyang, I will prioritize staying at the Hilton Shenyang Shimao, looking forward to experiencing Austin's considerate service once again.

Returned to Le Méridien Shenyang, Heping, and once again, it was a truly comfortable and generous experience. The service was incredibly accommodating and efficient; they upgraded my room after a quick chat. The welcome fruit was delicious, and all the welcome amenities were perfectly arranged. Both the breakfast and the executive lounge standards were above average. The 23rd-floor lounge, in particular, was quiet with a comfortable view, and the afternoon tea and evening happy hour offered convenient food and drinks. It was a really pleasant spot to relax during my travels or business downtime. The room itself was comfortable, and the air conditioning worked perfectly. The location is also convenient for getting around and shopping. All my membership benefits were genuinely provided without any shortcuts or compromises, showing real sincerity towards high-tier members. This will definitely be my top choice when visiting Shenyang again; I was extremely satisfied with my stay.

Extended stay privilege - Guaranteed late check-out until 2:00 PM: The overall check-in process was comfortable and convenient. The room's floor and size were just right. Whenever I'm on a business trip to Shenyang, I usually stay here because it's also close to the airport. Extended stay privilege - Breakfast: The breakfast was good, with a wide variety of options. The ingredients were fresh, and the taste was fine.

The hotel is next to Beiling Park and is located in a garden with good greenery. The rooms are not big and the layout is compact. I would like to talk about the service in detail: First of all, the service at the hotel front desk is very good. The front desk manager also sent us to the room. Thank you very much! The room service is not satisfactory! We stayed for two consecutive days, and the cleaning lady threw away the food I bought the day before as garbage! The cleaning lady threw away the guests' food and was embarrassed to ask the aunt to compensate. It was quite disgusting! Secondly, the slippers for the second night were not put for us. I called the room service to ask for slippers. The lady in the room service didn't believe it and asked me to look for it in the room. The cleaning lady didn't put the slippers. I called after looking for it! I asked the room service to bring two bottles of water when she sent the slippers. The lady also told me that there were only two bottles of water in one room, and then she said as a charity that she would make an exception and give me two more bottles... Isn't this a five-star hotel? Hotels above four stars can add water for free! Even if you stay in a three-star hotel like Home Inn, you can ask for more water if it's not enough. Do you think that guests in high-end hotels have to drive out to the supermarket to buy water if they don't have enough water? There was a young girl serving the room very well, but the older one had a sullen face and an unpleasant attitude!

We had a very pleasant stay. The hotel is in a convenient location, making it easy to get around. The room was spacious and comfortable, and the bedding was excellent, ensuring a great night’s sleep. Special thanks to Wency, the Guest Relations Officer, who provided outstanding service. She contacted us in advance to understand our needs, kindly upgraded our room, and assisted us with complimentary parking. Everything was handled smoothly and professionally. Overall, a wonderful experience and we would definitely stay here again.

Facilities: Marriott's facilities are always top-notch, no complaints there. Cleanliness: Same as above. Ambiance: The room layout is noticeably more rational. Funnily enough, the first time I stayed at a Hyatt, I couldn't even find the restroom! Renaissance hotels, it seems, don't go for those hidden bathroom designs anywhere in the country. Service: Manager Yang at the front desk arranged my room in advance, which was very thoughtful. They even prepared a welcome gift for my friends who traveled a long way, and we got to try the Shenyang specialty, Bulaolin candy. Really great, thumbs up! As someone who lives abroad, whenever I return to Shenyang in the Northeast, it's always the Renaissance. I've stayed there for so many years that I'm genuinely too lazy to try anywhere else. The next time I come to Shenyang, or with friends, I'll definitely choose the Renaissance again!

Traveling with my family, we booked two rooms at the Longemont Hotel Shenyang. The rooms were really spacious and comfortable. The hotel's location is super convenient for getting around; it's easy to reach all the tourist spots. Plus, the surrounding amenities are fantastic – it's basically in a shopping district, so you can find everything you need. The service was also incredibly thoughtful. We needed a late check-out, and the duty manager was very kind and helpful in arranging it. Highly recommended!

The hotel is conveniently located near shopping complexes like MixC and K11, and also close to the Hunhe Night Market. Transportation is a breeze with easy access to the subway, high-speed rail, and the airport. You can enjoy beautiful views of Shenyang's night skyline, and the breakfast spread is excellent. Benefits for extended stays include a late 2 PM checkout and complimentary breakfast.

Our stay at Qinghe Peninsula was made absolutely perfect by the thoughtful and attentive service of our butler, Xiao Hui. I have to leave a glowing review! Upon check-in, Xiao Hui proactively helped us with our luggage and escorted us to our room. She meticulously explained how to use the private hot spring and other room facilities. She even kindly sent us the park's activity schedule, detailing the locations and opening hours of the indoor and outdoor hot springs, water park, sauna area, and buffet restaurant – newcomers wouldn't need to figure anything out on their own. Throughout our stay, any questions we had were quickly answered via WeChat by Xiao Hui. She promptly arranged for extra toiletries and replenished our drinking water when needed. Traveling with children, she thoughtfully provided complimentary children's toys and reminded us of the precautions for the kids' water play area, which was incredibly heartwarming. When I accidentally left a small item behind, she carefully retrieved it and contacted us to pick it up. Her attention to detail truly shined. Xiao Hui was always gentle, polite, and greeted us with a smile. Her service was thorough and meticulous, never perfunctory. The resort environment itself is comfortable, with a wide variety of hot spring pools that are clean and well-maintained. Coupled with the professional and caring service from our butler, our overall vacation experience was truly exceptional. As a highly-regarded hot spring resort in Shenbei, the facilities are top-notch, but the service truly stands out. On our next visit, we'll definitely request her again, and I highly recommend her to anyone looking for a relaxing getaway – it's well worth a special trip!

The room facilities are complete. My child was participating in a chess competition here. I stayed here for one night to rest. It felt good. The breakfast bread was good. The only thing I felt uncomfortable about was that my son was charged 88 yuan for breakfast. I said that a child over 1.3 meters tall should pay the full price, but later they charged half the price. The service staff at the restaurant entrance needs training. They can't tell how old the child is! 1.5 points for service!