Find 5-Star Hotels in Shenyang

My recent trip to Shenyang led me to the Hilton Shenyang, and I must say, it exceeded my expectations in every way. The hotel boasts a prime location on Youth Street, right in the heart of the Golden Corridor, making it incredibly convenient. It's just a few minutes' walk to the City Library Station on Metro Line 2, which offers easy access to Shenyang Station, Shenyang North Station, and popular attractions like Middle Street and the Shenyang Imperial Palace. Major shopping malls like MixC and Kerry Center are also right next door, making dining, shopping, and entertainment a breeze. Whether you're here for leisure or business, the location is truly hassle-free. The hotel lobby is grand and airy, with a modern, high-end design that creates a fantastic ambiance. My room was spacious and bright, and the cleanliness was impeccable, with every corner spotless. The bedding was soft and comfortable, ensuring a great night's sleep, and the soundproofing was excellent, allowing for peaceful rest. The bathroom facilities were complete, with consistent hot water and quality amenities. Plus, from my high-floor room, I could enjoy stunning night views of Shenyang – a truly satisfying stay. I want to give a special shout-out to Diana. She assisted me with check-in, and her attitude was warm, friendly, and incredibly polite. The check-in process was efficient and smooth, with no long waits. She meticulously explained the hotel's facilities, breakfast times, and offered helpful suggestions for getting around. Any questions I had were answered patiently and in detail. Her service was professional and thoughtful, and I could feel the genuine care in every detail, making me feel truly at home. From the excellent location and hardware facilities to the outstanding staff service, my entire stay was incredibly comfortable. I highly recommend this hotel whether you're visiting Shenyang for tourism or business. I'll definitely choose the Hilton Shenyang again on my next visit!

The hotel is next to Beiling Park and is located in a garden with good greenery. The rooms are not big and the layout is compact. I would like to talk about the service in detail: First of all, the service at the hotel front desk is very good. The front desk manager also sent us to the room. Thank you very much! The room service is not satisfactory! We stayed for two consecutive days, and the cleaning lady threw away the food I bought the day before as garbage! The cleaning lady threw away the guests' food and was embarrassed to ask the aunt to compensate. It was quite disgusting! Secondly, the slippers for the second night were not put for us. I called the room service to ask for slippers. The lady in the room service didn't believe it and asked me to look for it in the room. The cleaning lady didn't put the slippers. I called after looking for it! I asked the room service to bring two bottles of water when she sent the slippers. The lady also told me that there were only two bottles of water in one room, and then she said as a charity that she would make an exception and give me two more bottles... Isn't this a five-star hotel? Hotels above four stars can add water for free! Even if you stay in a three-star hotel like Home Inn, you can ask for more water if it's not enough. Do you think that guests in high-end hotels have to drive out to the supermarket to buy water if they don't have enough water? There was a young girl serving the room very well, but the older one had a sullen face and an unpleasant attitude!

My stay at Le Méridien Shenyang, Heping exceeded my expectations. The hotel was meticulously clean, the bedding was very comfortable, and the room was spotless. The front desk staff were warm and welcoming, and check-in was very efficient. Any issues were communicated and resolved promptly, especially by the service manager, Joyce, who handled things with great professionalism. The hotel facilities were well-maintained, and its location made getting around very convenient. It's truly perfect for both leisure and business travelers. Highly recommended!

Let's start with the positives: I always stay here when I come for concerts. It's very close to the stadium, which is super convenient. Wanda Plaza is right downstairs, and there's a snack street at night. Parking is relatively easy, and the service is great; they even upgraded my floor! Now for the less satisfactory points: I rarely leave negative reviews, but I really have to speak up about Wanda. Compared to other hotels of the same price and caliber, I can overlook it being a bit old, given it's a 2013 hotel. But you can't have things broken! That Grohe showerhead is completely damaged and hasn't been fixed. Don't they do regular checks? Is it acceptable if only one of the two heads works?? There were no welcome fruits, and the Coke in the mini-fridge was charged... Even budget hotels costing over 300 RMB offer free Coke in the fridge... To the manager who decided to charge for it, aren't you embarrassed? Also, Ctrip, you should really check out what perks people get when booking this hotel through other platforms like 'Xianyu' (free breakfast for two, 4 PM late checkout, executive lounge access, welcome fruits) for the same price. If you don't negotiate some upgraded member benefits, everyone will just book elsewhere... It's really bad!

Facilities: The infrastructure is very new, and the decor is tasteful. Cleanliness: Absolutely no issues. Environment: The business and high-end ambiance created here surpasses similar Marriott properties. Service: The gentleman at the front desk was excellent.

Stayed here for one night as a stopover on a longer trip. It seemed like there were a lot of business travelers. My friend recommended this place because of heavy rain; it's right off the highway and less prone to flooding compared to other areas. The staff were all very professional and courteous, quick to address any requests. The doorman in the lobby was very friendly and greeted me proactively. My 12-year-old child received a complimentary breakfast upon check-in. The breakfast was quite plentiful, and the wontons and 'jianbing guozi' (savory crepes) were delicious. The service staff were also very prompt in clearing tables. Some parts of the parking lot were under renovation, but there was still plenty of space. I didn't get my license plate scanned upon entry, but the security guard proactively lifted the barrier when I checked out. The hotel's facilities are a bit dated, and the room was still quite damp, so it probably needs a few more days to air out. The slippers provided were a bit uncomfortable. There are many dining options around the hotel, with a wide variety to choose from, all within walking distance. Overall, it's a good hotel.

My overall experience during this stay was wonderful, so I'm leaving a review specifically to commend Alina, the duty manager! On the night of my check-in, I encountered a minor issue in my room. After I contacted the front desk, Alina, the duty manager, quickly came to my room to understand the situation. She listened patiently to my concerns with a gentle and sincere attitude, immediately offered a reasonable solution, and actively coordinated with various departments throughout the process to efficiently resolve the problem. During our conversation, she thoughtfully noted my needs, proactively and kindly asked about my stay experience, and continuously reassured me. Her calm and professional approach made me feel completely at ease. What could have been a slightly unpleasant incident was entirely smoothed over by Alina's thorough and appropriate handling, dispelling all my worries. Aside from her excellent complaint resolution skills, the hotel itself was commendable in all aspects. The lobby decor was grand and elegant, the environment was consistently clean and tidy, and the overall atmosphere was quiet and comfortable. The front desk staff handled check-in efficiently and quickly, providing warm and courteous service and clearly explaining all my check-in benefits. The guest rooms were meticulously cleaned, every corner was spotless, the bedding was soft and comfortable, and the soundproofing was good, allowing for a peaceful rest. The self-service breakfast offered a rich variety, with Chinese and Western dishes, fresh fruits, and beverages all available. The ingredients were fresh, and the taste was excellent. The hotel's public areas were well-maintained, and the fitness area was fully equipped, meeting all leisure needs. Staff members I encountered in passing would always greet me, contributing to a great service atmosphere. A quality hotel relies not only on complete hardware facilities but also on responsible managers who can empathize with guests. Alina didn't shirk her responsibilities, handled situations calmly, resolved problems from the guest's perspective, and enhanced the stay experience with her warm service. Whether for business travel or leisure accommodation, this hotel is highly recommended. The next time I visit this city, I will still choose to stay here, and I hope the hotel will recognize the diligent and responsible duty manager, Alina!

It was already evening when I arrived at the hotel. Andy from the front office was witty and humorous, and despite the hotel being fully booked during the holiday season, he kept coordinating things for me. Emily's butler service was equally impressive and truly touched me. From now on, whenever I'm in Shenyang, whether for business or leisure, I'll definitely choose to stay at The Westin Hotel. All in all, I had a very satisfying stay; the hotel service was, as always, thoughtful and meticulous.

I went there expecting a top-notch bathing experience, but I was sorely disappointed. First, let's talk about the room. I booked the last available tatami room. It was spacious enough, with an indoor hot tub, but no window. The ventilation system made a lot of noise when turned on, and even with the air conditioning set to the lowest, it still felt stuffy. The room included two hot spring tickets, valid until 6 PM the next day if you checked out before 10 AM. Breakfast was at the Breeze Restaurant in the villa area, priced at 119 yuan per person, and the quality was very poor. It opened at 7 AM, and when I arrived shortly after, they were still slowly putting out food. There weren't many options, but the most memorable was the bacon – just a few burnt-looking pieces on the plate, I couldn't tell if they were leftovers or just overcooked. If breakfast is included in the room rate, you might as well grab a quick bite, but otherwise, it's definitely not worth the price. The hot springs were very basic – no food, no drinks, and no fruit (I'd seen reviews mentioning occasional fruit, but I didn't see any). A bottle of plain water cost 8 yuan. I went on the afternoon of check-in, around 5 PM, and it was quite crowded. The next morning, it was even more so. In short, I won't be going back.

Wonderful hotel in Shenyang which is located next to the highway near the BMW plant, perfect for those who prefer driving or traveling by car. This hotel is also next to an interesting ant-themed amusement park, a China-Germany street, a BMX bike & skate park, as well as a huge ecological park with a winding river & islands which makes for a breathtakingly beautiful view from the room. The hotel itself is beautifully decorated with excellent facilities including a large indoor pool, gym & a delicious breakfast buffet in the mornings. We also saw a lovely wedding event & photoshoot being held here! Special thanks to Marie & Cici for making our stay so memorable, we were very pleased with everything & would definitely recommend this hotel.