Hotel near Tunjungan,Genteng58.3% of visitors choose this area
RRina Aripin2026.04.09
Not really satisfied, service could be better.
Reached at 4pm (indoesia time) to check in, was asked to wait as the room is not ready. Waited for 10mins which is okay.
Card only given 1 - not convenient when we arranged inhouse massage as one of us need to stay in the room with the massuer while my husband went down to pick up another masseur and the room went off pitch black.
Breakfast - eggs ran out by 9am, and was told that there will be no more eggs
Checkout day, called reception around 10am - request for additional mineral bottle for drinking but was told that we are checking out today and we would need to purchase the bottle.
Checkout - was running 5 minutes late, reception already called asking to check out now.
Bed and pillows are okay and comfortable to sleep. There’s international plug so you can use if you’re using 3 pin plug.
Location is perfect, just across the Tunjungan Plaza but nothing nice to shop. Just boring.
Service could be better, but definitely not returning for us.
I dont know much about the location since I only used it for transit between places, but it was okay since it was close to the place I wanted to go to. Cleanliness wise, the bed sheets could do well with more cleaning since they're stained. Service is normal for a hotel that cheap. Facilities is also not much different, just the fact that we have to use stairs is a bit dissapointing. Wifi is okay.
The location is very convenient. The receptionist Apreriya is friendly and helpful. The room was comfy and clean, but there weren’t slippers and hair dryer. I had a nice rest there before moving to my next destination. That’s pity that the swimming pool is closed due to renovation until 25th August.
Reasonable goog rooms for the price you pay. Big rool
room with clear valley view. The restaurant nx door offer delicious meals.
Don't mind to stay here again for nx visit to Sapa.
📍Location
(+) Located in the city center, convenient access to many tourist spots in Surabaya. There's Indomaret next to the hotel, which makes it convenient too. Wisata Rasa, a recommend place to buy edible souvenirs (like almond crispy), is also nearby.
(-) I expected very walkable distance to Tunjungan Romansa, but it is apparently further away than expected. Still walkable but will take quite some time, and only walkable at night. Walking in the day is not very feasible due to Surabaya hot weather.
🏠 Room Facilities
(+) TV, desk, 3 electrical outlets, wardrobe with hangers, storage cabinet, safety box, air dryer in the bathroom, and electric kettle are available. Water gallon for refills is available outside the room.
(-) The lights in the room are dim, which makes the room unsuitable for work. Toilet issue is of low quality. No fridge. Cuttlery are provided with charge.
🏨 Hotel Facilities
(+) Great breakfast with various options, including local delicacies like lontong balap. There are board games, mini pool table, and foosball. PCs are available in the lobby, not sure if it works though. Can store luggage in the receptionist after check out. Toilets are available in the lobby.
(-) The hotel only gives 1 access card per room, even if I book a room for 2 people. Was excited to see congklak game but apparently the seeds weren't enough.
👥 Service
(+) Friendly staffs. Could ask for extra towel. Could request for specific housekeeping cleaning time.
Old hotel but still maintains the quality.
The location is strategic, in front of it there is a park so children can play in the park too.
Maybe the hotel needs to pay attention, yesterday I got room 403, the carpet was wet, either because of spilled water or exposed to the AC, besides the bathroom door could not be closed tightly,
staying at Kampi for staycation during Christmas holiday. near TP and Tunjungan Street (you can walk, just around 5-10mins walking distance). there was Apsari Park and a lot of food stall from local seblak, fried rice to Burger King, McDonalds, etc. there was one pub/club just across the street from Kampi. the room was quite spacious, though they had no bathtub. first thing first, they provided each roomi with android TV, so you can stream your favorite show on netflix, prime video, etc. definitely will be back here for another short vacation.
1. Room Comfort & Design
The rooms blend minimalist elegance with modern amenities, offering features like a 32” LED TV, in-room safe, desk, air conditioning, blackout curtains, and premium bedding.
Bathroom amenities include a bidet, shampoo, slippers, hair dryer (upon request), walk-in shower, and complimentary toiletries—ensuring a clean and comfortable stay.
2. Location & Facilities
Situated strategically on Jl. Diponegoro No. 215 in Wonokromo, it’s close to major attractions like Korea Park, Thor Square, Ciputra World Mall, Tunjungan Plaza, and BG Junction.
Amenities include a rooftop terrace and sky lounge for relaxing with panoramic city views, an on-site restaurant (Zhang Restaurant), 24-hour room service, spa services, meeting rooms, and free parking.
The room and bathroom were fairly spacious. However, the property shows signs of age, and it is clear that it is an older structure in moderate condition. The bathroom appears to be in better shape, possibly because it has been renovated.
The additional air conditioner (split unit) was excellent—very quiet, almost imperceptible, and highly effective.
There were some minor issues with the laundry service, as a few stains or imperfections were noticeable. However, these did not appear to be due to used linens, but rather to washing or handling.
The lighting in the room was good, even though the electrical system is somewhat dated. There were convenient power outlets near the bed, along with bedside lights. The room lighting was more than adequate, while the bathroom lighting was slightly insufficient.
The Wi-Fi connection was satisfactory, with no significant interruptions or dropouts.
The location is ideal for travelers needing to catch a train, as the railway station is only a few hundred meters away.
Overall, the property offers good value for money.
Very Good
61 reviews
8.3/10
Price from
DKK 78
per night
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8,8/10
Very Good
PPolka13This is actually a VERY COOL hotel. As someone who LOVE vintage things, I really appriciate this place. From their historical front building, their vintage styled room, all took me back to the 90s to early 2000. The NOSTALGIA 🥺. When I was little, my grandpa and grandma used to take me travel and stayed at hotels. So hotels like these have a special place in my heart.
Unfortunately, it looked like they really cut down the budget. Although they gave a very cheap price for their room (not more than IDR 250K including breakfast), on WEEKENDS?? But the towels were not white anymore and felt thin (not like other hotel towels), the sheets had tough spots, and no shower cap. But I loveddd the lemongrass soap and shampoo, and they were in dispensers so less plastic waste.
The breakfast was really sad. It was nice when I stayed here around a couple of years ago. But this time it was worse. Not too many options and looked empty. Really felt like they didn't put much effort. Well, what do you expect for that price? And I understand they might be in a very tight budget.
I noticed they added a ”Mini Zoo” signage. A staff warned me that there were not many animals yet. But I decided to go see it. Turned out it was located in the side of the parking road (but outdoor), there were fishes and a big avian animal (like chicken but different, I don't know what it was). And some parakeets in two separate cages, they were all dead 😭😭 I told a staff and they quickly removed the dead birds. Good idea but poor execution.
But anyways, location was top. Just a few meters across the street, there was a bus stop and you can hop on the Suroboyo Bus to go anywhere. And the hotel itself was in a main street of a hot destination (Old Town Surabaya), with historical buildings complex, also with the chinatown nearby.
I really hope they can survive this economy storm. I really love this hotel 🥺.
AAndr66It’s a great place to stay! Really modern. Staff is really helpful, helped us with our tickets to the mountain and drive us to the hospital where you get the medical certification required for the mountain. Location is top, food is great. Would stay 2 days but we were short of time.
KKhay MdtThe hotel was very near to the heritage and few tourist attractions. The were many restaurants and cafes around and along the hotel. It was 5 minutes walk to the money exchange. Overall, i love the hotel and will come back again.
GGuest UserThe location is perfect for seeing Mount Bromo without hiking. The restaurant has a wide range of food. And the cabin is clean and has necessary amenities. The staff are very friendly and helpful!
We go to Bromo with elderly but still able to walk - parent and we also went hiking. If you like to see nature - you would right in the middle directly from your cabin! You can see the farm planting - the horse frolicking around their land.
The location is 10 minutes walk to Mentigen Hill and on the rim, so you ca just see Mount Bromo right in front of you.
GGuest UserFirst time in Surabaya . Very very terrible experience at Swiss Belinn hotel .
First night due to my flight delay I check in around 10pm and I get a last room ( in front of the room is emergency exit ) very bad feeling when I step in the room, I feel “something” inside . Request to change but reception inform full house. Midnight my room keep got water sound , flush water sound !
Second morning I request to change room , 8pm finish work bck to hotel told me full ? I’m like ***? I requested to change in the early morning. One round of battle , I manage to change room , the boy told he help me take my luggage from old room, after 10 min , luggage that they sent to me is not belong to me!!!! Where is my baggage? After half an hour, my baggage is back to my room and they told me found it at the other room ??!! I got so many question mark in my mind . 11pm , a boy keep knock my dooor and call Ibu ibu……in the morning , housekeeping come in without knocking the door at 928am ! Thanks god that moment I’m done changing !
Third night : this is the worst night for me. Been awake by toilet water sound again ! But this time is different , I feel something not right and I’m so scared. I try to ignore , but I feel “someone” sit on the other side of my bed and I feel my blanket is grasp firmly to the left side(I slept at right side ) ! The following is 447 am someone knock my door again !
I on my light and dare not to sleep anymore !
Fourth night : no story as I only back to hotel at 2am , I leave at 6am to airport
Hotel location is really good , breakfast nice too .
Nnasaa_The location is strategic. Close to the campus area. Want to go anywhere near. The facilities are very complete. Cleanliness no. 1 siii. There is a garden in the pool area, so you can enjoy your time while relaxing. Top for Grand Valonia. Good luck
GGuest User📍Location
(+) Located in the city center, convenient access to many tourist spots in Surabaya. There's Indomaret next to the hotel, which makes it convenient too. Wisata Rasa, a recommend place to buy edible souvenirs (like almond crispy), is also nearby.
(-) I expected very walkable distance to Tunjungan Romansa, but it is apparently further away than expected. Still walkable but will take quite some time, and only walkable at night. Walking in the day is not very feasible due to Surabaya hot weather.
🏠 Room Facilities
(+) TV, desk, 3 electrical outlets, wardrobe with hangers, storage cabinet, safety box, air dryer in the bathroom, and electric kettle are available. Water gallon for refills is available outside the room.
(-) The lights in the room are dim, which makes the room unsuitable for work. Toilet issue is of low quality. No fridge. Cuttlery are provided with charge.
🏨 Hotel Facilities
(+) Great breakfast with various options, including local delicacies like lontong balap. There are board games, mini pool table, and foosball. PCs are available in the lobby, not sure if it works though. Can store luggage in the receptionist after check out. Toilets are available in the lobby.
(-) The hotel only gives 1 access card per room, even if I book a room for 2 people. Was excited to see congklak game but apparently the seeds weren't enough.
👥 Service
(+) Friendly staffs. Could ask for extra towel. Could request for specific housekeeping cleaning time.
WWan Irham 75This hotel is strategically located along the main road. There are a lot of restaurants, cafe and convenient stores nearby.
In terms of rooms, we are happy to book a room. We get 2 big beds and in one room, four adults can sleep comfortably.
Toilet is divided into shower cubicle, sink and vanity mirror and toilet bowl. My comment is that shower cubicle is only half closed and it's missing proper glass door. Therefore, shower water spills into the sink and mirror section. When it's wet, the tile is quite slippery. So, walk carefully.
Two breakfast coupons worth IDR50,000.00 each are given for each room. You can have your breakfast delivered to your room or you can dine at the restaurant. The restaurant is located in the building next to the hotel. We were informed that the restaurant is under the same management as the hotel. The food is good. We ordered bubur ayam a few times as it is good. Nasi goreng Jawa is very delicious. There are chicken slices and cabbage slices. It's well cooked and the portion is generous.
What is interesting about this hotel? It has a rooftop restaurant and you can take pictures of Malang city from up there.
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