I wish there is an external bidet installed. Cos the one that is internal bidet is filthy and not recommended to use to clean especially you private area.
Also meal option expect to have some western choices as well.
the room size is good,just nice for 2 of us.the bed was comfort and soft.the bathroom hot water not so good,took long time to get hot but still not so hot as we expected.there was no labelling of whether it is shampoo or bath soap.we requested iron but never come.
the location was at city centre but not noisy as it was not in front of main street.you can go anywhere from the hotel especially STC Ramayana.
the breakfast was not as we expected,too basic as what Cititel names should have.but the dining area was clean and spacious.
the lobby was small and not enough sofa to seat while waiting for check-in,please improve on this!.
the motorcycle parking is good but please put spotlight to make it brighter.
overall was okey for us as we only spend time at hotel during sleep as day we outside at Pekanbaru city.
Good location, just beside SKA Mall so it is easy to get food and anything we need. The room is ok, just there is a bit weird smell on the bed sheet and pillow. Other than that, everything ia good
This hotel has a comfortable atmosphere and friendly service, perfect for a relaxing vacation. The rooms are clean, although a bit small, but the facilities are complete. The location is also strategic, close to tourist attractions and restaurants. The breakfast is delicious with a variety of choices. The only drawback may be the price is a bit expensive compared to the facilities offered. But, overall, the experience of staying was satisfying.
The accommodations were satisfactory for a three-star hotel. The flooring consisted of a luxurious wool carpet, and the room's décor was tasteful. However, the breakfast options were somewhat limited.
It's worth it for the cheap price, satisfactory facilities, for breakfast, it's also delicious. At first I was afraid of the other reviews turned out to be able to come again.
Great
19 reviews
9.1/10
Price from
JPY 3,184
per night
Check availability
See All 3-Star Hotels in Riau
Recent Reviews for Riau Hotels
See all
7.7/10
Good
AAnonymous UserThe room is clean, the air conditioning is cold, the breakfast is quite delicious, the female receptionist could perhaps be friendlier in serving hotel guests.
GGuest Userthe room size is good,just nice for 2 of us.the bed was comfort and soft.the bathroom hot water not so good,took long time to get hot but still not so hot as we expected.there was no labelling of whether it is shampoo or bath soap.we requested iron but never come.
the location was at city centre but not noisy as it was not in front of main street.you can go anywhere from the hotel especially STC Ramayana.
the breakfast was not as we expected,too basic as what Cititel names should have.but the dining area was clean and spacious.
the lobby was small and not enough sofa to seat while waiting for check-in,please improve on this!.
the motorcycle parking is good but please put spotlight to make it brighter.
overall was okey for us as we only spend time at hotel during sleep as day we outside at Pekanbaru city.
AAsepAlways a top-notch and satisfying experience when staying here. It's comfortable, clean, and centrally located, making it super easy to get anywhere.
GGuest UserI wish there is an external bidet installed. Cos the one that is internal bidet is filthy and not recommended to use to clean especially you private area.
Also meal option expect to have some western choices as well.
GGuest UserIt was fine for 2 nights. But every time i got connecting room ”door” people on the other side keep on wanting to open, gives me jump scare all the time. There were soooo many kids, soo noisy. But overall its fine. The light at night blackout for about 1 hour. I have a great time to experiencing tjokro.
EElla BertiNice and clean, at that price you can get breakfast for a husband, wife and one child. Also close to the market but unfortunately the parking lot is cramped
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You can find over 1.5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.