The family room type facilities are great, and the location is comfortable and safe. For the superior room type, the wall clock was dead, and the bathroom drain was a bit slow, causing water to pool. Overall, it's pretty good, excellent.
Despite only staying for a day, I was very satisfied. The room was clean and the food was delicious. My only minor suggestion would be for the restaurant to offer butter for the bread instead of margarine. Also, the room's fragrance was a bit too strong, almost overwhelming! (haha). Other than these points, everything was great.
The hotel breakfast was quite generous, featuring local specialty pastries. The only minor drawback was that the bathroom felt a bit cramped. The hotel is centrally located, with plenty of banks and restaurants nearby, making dining incredibly convenient.
Staff very friendly ,however cleanliness not satisfactory esp bathroom ...tiles look like didn't washed properly as there is a lot of dust om surface ofvy tiles .
A bit disappointed, Booking 2 rooms on the trip app but once checking in the customer service information that the room booked was empty and offered another room with an additional cost of 100 million, we could refuse but because it was already night and we were reluctant to agree.
Gusthouse is new so it is still clean but the facilities are not complete like TV.
Padang is a coastal city at the West Coast of Sumatera.
The Hotel is clean n consider almost the 1 of the tallest building in Padang. With a Great View from the Roof Top of the Hotel that can see the Whole Padang.
There is a small Pool for u to work out and dipping.
Other then that there isn't any gym.
Breakfast is normal not memorable.
The twin bed is small but comfy.
The Bathroom is like a capsule Abit small for me.
Hotel Staffs are friendly.
Everything was nice! The hotel is beautiful and gives off Bali vibes. Breakfast was decent too. I arrived 2 hours early due to heavy rain and hoped to check in early to change my wet clothes. Although no room was ready, the staff kindly let me store my bag and use the public toilet to change. However, when I returned at 2pm (the official check-in time), the room was still not ready and I only got in at 2:30pm. Still, I appreciate their helpfulness and tolerance—just a bit more punctuality would make the experience even better.
It’s just interesting to stay in the old Dutch building, which is a historical building in the centre of the town. If you’re interested in the topic of UNESCO, that’s a must place to visit around Padang area. The hotel itself is just fine. It has nice cafeteria outside where they serve breakfast and you can eat at other times. The biggest issue that I had was sounds coming from outside, the road, and then early morning siren calling for pray. But that’s part of the experience and I was during Ramadan.
The location is excellent very close to the beach, just right in front of the hotel. The room truly matches the price of a 4-star hotel..What I loved most was the pillow..it was very comfortable and softer compared to other 4-star hotels I’ve stayed at.. Just one criticism Trip.com should double-check with the hotel in the future about the actual check-in time at Ocean Beach Hotel Padang. That said, the Trip.com staff were very helpful in handling the confusion
This is probably my fifth stay at the Benteng Hotel. We first chose this place because of the reasonable price and its proximity to the fort and the zoo. It's also about a 10-minute walk to the Clock Tower. The service is friendly and clean. Parking is a bit tight, though. Breakfast is mediocre.
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