AAnonymous UserWe expected a lot more for this hotel. Checking in, the receptionist was very friendly and so was the bellboy. The room was sober but clean and i have no comment on that. But, we had no warm water, even after it ran for over 15 minutes. The bartender was unfriendly and i made a comment to him directly that he had to learn to smile, that it does not cost anything. But the same went for the serving staff in the bufet restaurant. Although the hotel was only occupied for about 30% , they were very slow and unfriendly. The selection of food was very limited. Breakfast didn't include bacon, and had only one type of ham and cheese. Lunch and dinner, the same. Small selection of vegetables and speciality dish, 1 type of fish and one type of meat. No cheese, ice cream or even pudding for dessert. I realize it is low season in Samana at this moment, but i had expected more from a Wyndham hotel. Further more, driving there, you can get lost, as there ar no signs or directions to follow. Its in the middle of nowhere.
AAnonymous UserWonderful place. Like living in the castle. The view is marvellous, beds are huge, breakfast is delicious.
People who work here are nice and welcoming.
GGuest UserThe hotel is very comfortable and comfortable. Good treatment by the reception staff, but people working at the beach restaurant do it with much parsimonity, slowness and negligence: you had to ask them to take care of you or to prepare things because they never had anything ready.
The breakfast was included (see photo), but it was very basic and no variety.
Prices of the cheap restaurant and also massage (€60/hora).
The room was not available with the wifi, the shower was locked, they supposedly fit it, but it was still the same. The mosquito mesh was broken with which the mosquitos were in any way.
The hotel is beautiful and the large rooms, but there were so many things that were not good, that I went out with a ugly taste with bitter touches.
GGuest UserThe hotel is located halfway up the mountain, about one kilometer away from the city center. The room is a bit small, but there is a balcony with half a sea view. The surroundings are quiet and the service staff are very polite! The fly in the ointment is that there is a musty smell in the room.