A little dated with a strange layout.
A/C couldn’t get lower than 74 despite being set to 65.
Was pretty much empty, so noise wasn’t an issue, but light from the hallways was.
Appears that several rooms are being used for long-term stays / apartments?
Ok for an inexpensive place to crash near the airport.
Detroit locals stayed in many hotels, the room was very clean, especially the bedding was very soft and clean, the room was a bit small, the downstairs was a bit noisy but did not affect the experience of staying. The color matching of the bathroom and shower room is very distinctive. Downstairs is the service desk and a place for coffee snacks. You can sit in the seat outside the door, bask in the sun, drink coffee, enjoy a daze in a clean environment and enjoy the local life atmosphere. .
Our one night at the Sleep Inn was wonderful. We loved the beds and bedding. The TV was large, bright and had a good cable package. Shower was exceptional! Breakfast room was cozy and offered an outside patio which overlooked the East Bay. We felt the value offered in this price range was exceptional.
We had a fantastic stay here. The staff was amazing and even during a pandemic the wedding was beautiful. Leah was amazing and helpful. Really enjoyed Meg at the front desk and the General manager was willing to help us with anything. Such a blessing to find this fabulous hotel for the wedding and rehearsal dinner. Thank you thank you
Return customer many times. The shuttle bus to and from the airport and car rental is very convenient. You can make an appointment at the hotel front desk or call to make an appointment. The hotel room is clean, the lighting is slightly dark, and the environment inside and outside the hotel is okay.
It's a bit far from the city center, but there is a big shopping center nearby, so there is a advantage. I recommend it to those who don't like the bustling city center. The kindness of the employees is normal.
The room is clean and tidy, the service attitude is very good👍
Very Good
99 reviews
8.8/10
Price from
€66
per night
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9.1/10
Great
SSamitraThe room and hotel was great. I don’t like that you do have to pay.$20 per day for parking or you will need to use the city parking but you can’t park over night as city parking expires at midnight. The location has no pool but has a nice roof top. Drinks were pretty reasonable. Over all it was nice.
GGuest UserThis hotel is nice. It was clean. It is farther away from downtown Rochester Hills than the website indicates. We were disappointed that there wasn't a hot tub, just a very small indoor pool. The beds and pillows were comfortable. Two floors of the hotel were filled with kids' hockey teams that were running wild on the other floors, including our floor. The breakfast room the following morning was much the same, the kids were yelling, running around, making a mess of everything while the parents were conversing with the other parents. Total disrespect to the rest of guests. The kids were mixing all the different juices together and then throwing it out because it didn't taste good, throwing away bananas they didn't peel, just wasting food. I know this was not the hotels fault. It's just a shame the parents or the kids had no regard for all the other patrons. We had to wait for the sole person manning the breakfast room to refill most of the breakfast items. There was a nice selection of hot and cold food once it was replenished. I would still stay at this hotel again
GGuest UserThe location is terrific ! Right on the water. We booked a king room, it was so tiny there was not even a place to put the luggage, and the cigarette smoke residue and chemicals used to cover it up were overwhelming ! The front desk kindly gave us an upgrade to a penthouse suite at no additional charge. The suite worked out well. The hotel is older and vintage, the rooms reflect that but are in desperate need of a facelift,,,seam split wall paper, dingy corners, cheap carpet and very chintzy cabinetry circa 90s builder grade oak that is worn, scratched and mismatched to the old fashioned cherry dressers. The suite had an apartment sized refrigerator, microwave and kitchenette sink, all mismatched, white fridge, black microwave, stainless sink. Not a bit of kitchen gear supplied,,,no sponge, no towel, not even a paper towel. The TVs were tiny as well !
The bar however was lovely, excellent cocktails and nibbles. The grounds and harbor view were grand, easy and ample parking and the staff attentive. Its a good hotel,,,just really worn out !!
SSpiersThe hotel was perfect for a last minute booking due to flight delays. The staff was amazing and friendly. The airport pick up and drop off was super convenient!
GGuest UserI've stayed here 3 times (3-5 days each) in the last decade. Each time has been excellent. Attractions: indoor pool/hot tub, free cold (cereal, bagels, juice) and hot breakfast (sausage, scrambled eggs; waffles if you wanted to make them), free parking, and only 5-minute walk from everything on Main Street in Frankenmuth. Room was clean, furniture was in good condition, plenty of hot water. I appreciated the shoe/hat/gloves cubbyholes next to the coat rack (which had plenty of hangers). I didn't need them this time, but an ironing board/iron and hair dryer were available. I didn't use the TV or microwave, but the fridge was very useful, and kept things cold. Standard wireless internet access worked fine (both for laptop and a phone). I booked about 2 weeks in advance, non-refundable rate to save some money. All staff and managers were friendly and helpful. Twice there were fresh-baked cookies put out at the front desk. I am very pleased and will stay there again. Highly recommend!
GGuest Userthree main issues with my stay.
1) the shower was ridiculous - it literally took fifteen minutes to get anything like warm water coming out of the shower. I was lucky because I had time - if i was there for business and pressed to get out to a meeting, I would have been very upset. On the day I left, I was able to do my packing and tidy the room in the time it took for the water to run hot. Total waste of water
2) the closet had broken hinges on the door - not a huge issue, but generally made the room feel unloved and not cared for. Very simple maintenance could fix it, but no one cared enough to fix. Shows a lack of quality control for the customer experience
3) the walls were very thin - i could hear my neighbor come back at 2:45 am, play music on their phone, run the shower and then partake in some amorous night time activities through the wall.
in general the location is good, service from the front desk and the housekeeping was good, parking is convenient
GGuest UserOverall, the hotel is clean and well maintained. However When we arrived to check in, our room was not ready until around 3:25 PM which was very disappointing, as we were very tired from driving long hours.
During the night, the cleaning guy at the lobby was very noisy, speaking loudly on his phone speaker, while we were trying to relax and have coffee, thus we left the whole lobby for him and went to our rooms.
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