When we arrived at the Hotel Ibis, we were not given the rooms which we h ad reserved. Both of us couples were given different rooms for which we each paid. When we arrived home I realized that we had paid twice for out rooms. I contacted trips.com and spoke to a gentleman who assured me that I would receive a refund for the $236.60 for the rooms which I had reserved. I have still not received that refund. I would appreciate it if you would send me a refund.
Thank you.
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207 Hurt St,****
Atlanta,*** 30307
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A great location and open reception 24/24, which was very convenient since I arrived at 1:00 a.m.
A good quality / price ratio.
The room was spacious and clean, except for dressings and towels that had a few sticks.