The environment is great! Plus, they offer free luggage storage, which saved me a lot of hassle. 😍😍✨
I'm very satisfied! The value for money is excellent too. ✨
The front desk staff even recommend nearby attractions and food, which is truly amazing!
I chose the Hou Kong Hotel this time and was very satisfied. You can take bus 25 from The Venetian to Shui Kang Mei, and the hotel is right across the road. The soundproofing is excellent; with the windows closed, you barely hear a thing. A special thanks to the two front desk staff, Picky and Edie, who were very kind, enthusiastic, and had a great attitude! There are also plenty of dining options around the hotel!
I do not know why it took me so long to truly discover this side of Macau. First off, this hotel is located within walking distance from Senado Square/Ruins of St Paul. It is located on a street where there are many Filipinos. There are two Filipino supermarkets and a Filipino takeaway store. It is also close to the main road where a bus stop for the route going to the airport. There are several stores nearby. You can even walk to the terminal where you can catch a ferry to Zhuhai (mainland China). I would definitely stay here again. Front desk people are warm and helpful. The room itself has two bottles of water, toiletries, water kettle, phone, safety deposit box, hangers, TV, slippers. Love it! The only thing I wish is for the toilet to have a bidet. Otherwise, it's perfect!
Great location, very convenient for getting around, and spotlessly clean! I was really happy with my stay. This will be my first choice next time I'm in Macau! It's very close to attractions like the Ruins of St. Paul's, just over a ten-minute walk away.
We stayed for two nights. We did know that they only provide disposal towels so we brought our own. What we did not expect was disposable bed sheets (pic). It was very uncomfortable feeling on the skin, made me sweat like crazy probably because of the plastic like fabric. It also ripped during the first night, I expected it to get exchanged when they bring new water (it’s very common to get two water bottles per night) but it didn’t. So we were left with the ripped disposable sheets and the actual blanket came through. That made me think how often that must have happened before: the people start to sweat (macau is warm and kinda humid) into the actual blanket which is probably never cleaned because of the disposable sheets. Next guests the same thing happens, so basically everyone is sleeping under the same blanket. Doesn’t seem very hygienic to me.
Also the bed was very hard (even for Asian standards). My partner and I are both under 25 and had back pain the next morning.
The whole hotel and also the room was very humid, smelled like cigarettes/cigar and you can’t open any windows, not even partially.
Otherwise it does look like the pictures and the rest of the room/bath was clean except for the smell and probably the bed. Also the location is very convenient.
If I wanted to visit macau again I would probably get a hotel in Zhuhai (mainland china) which is less expensive and locals told us there is a 24h border control and the whole process only takes about 10min.
Excellent stay! The room was clean, tidy, and free of any strange odors. The Wi-Fi speed was good, and the TV offered a wide variety of channels. I forgot to take pictures of the room, but the TV was great with lots of programs. The view of the hillside at night from downstairs was also quite nice.
Good place, easy to find. Great value for money, and very close to the Ruins of St. Paul's. Good place, easy to find. Great value for money, and very close to the Ruins of St. Paul's. Good place, easy to find. Great value for money, and very close to the Ruins of St. Paul's.
The front desk service was excellent, and they even offered complimentary drinks. The location is very convenient, close to tourist areas within walking distance, though it was quite hot when we visited 🥹. The front desk can also help call taxis. Overall, I'm very satisfied.
This hotel was a pleasant surprise! The staff were always smiling and provided meticulous service, from check-in to room service. The room was spacious and bright, with soft, comfortable bedding. The location is excellent, within walking distance to Senado Square and the New Yaohan shopping area, with plenty of dining and shopping options nearby. The hygiene was impeccable, and it was quiet and undisturbed every night. The value for money far exceeds other hotels in the same price range, making it an ideal choice for both business trips and family vacations.
The room was quite small, but you get what you pay for. The “hotel” is in an old building, you’ll have to walk up 2 floors to reach there, so beware if you have heavy luggage.
The check-in lady (Local Cantonese speaking aunty) was nice enough to rush-clean a room for me so I can early check in and even helped me fix the air conditioner remote even when she was having her lunch. The Putonghua speaking staff was so so.
The area is filled with restaurants and supermarkets, and also a bus stop is just a 2 minute walk away.
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8.4/10
YyramegevLocation is great if you’re planning to visit popular tourist spots. Cleanliness was well maintained too — the toilet was spotless.
However, the check-in experience was EXTREMELY DISAPPOINTING.
========== (TL;DR) Imagine you had to experience this after a 4 hours flight ==========
The young female receptionist I encountered on arrival handled things very poorly. She kept insisting she couldn’t find my booking, smiling the entire time as if it were a joke. Instead of checking properly herself, she kept handing me random printed bookings, one after another, asking me if any of them were mine. It honestly felt like I was doing her job.
If the names were even slightly similar to mine, I would understand. But she passed me almost every booking she had in her hands, including ones with clearly Japanese or ********* names that were nowhere close to mine. I even asked her, “So does that mean I’m supposed to sleep on the streets tonight?” Yet she still giggled, with zero sense of apology or urgency. It made me wonder if she had ever been trained in basic customer service or professional ethics.
Eventually, she finally handed me the correct booking with my name. But even then, after I confirmed it was mine, she said, “I gave you this earlier and you said it wasn’t yours.”
Like… excuse me? You’ve been passing me completely unrelated bookings the whole time?!
I initially wanted to rate the service 1 star, but I added one more because the hotel cleaner left a good impression, the cleaner auntie was polite and attentive.
================================================================================
Facilities:
The TV in my room was broken, so I’m guessing it was just for decoration. Ventilation also seemed poorly designed. Despite booking a non-smoking room, I was woken up early in the morning by cigarette smoke seeping in from outside my door. Not recommended for light sleepers either, as the soundproofing is weak. I could clearly hear people talking outside, though I’m not sure if they were in the corridor or inside another room.
MMs. VSThe front desk named Jose was to be our “kababayan” was so kind, he lets us in earlier than their check-in time happened to be the room was ready but their normal check-in time would be @3pm. Thank you so much “Jose” for your kindness. I would highly recommended this place when it comes to their cleanliness and very accommodating employees. It is a 1 double bed room. The room was big, cleaned and very comfortable. The bathroom is so clean and pretty big. We will definitely come back here. Keep up the good work guys especially to our “kababayan”. Thank you!!!
MM255478****The location is super easy to find, nestled in a residential area with a strong local vibe. The room itself was incredibly spacious and spotless – honestly the biggest room I've ever stayed in during my many trips to Macau, more than enough space for two. The lady at the front desk was lovely; she gave us a heads-up about various things and even suggested some great local spots for food and fun. For authentic local eats, head to the second floor of the nearby Lower Deck Market (下环街市). Even late at night, there are plenty of delicious food stalls downstairs. There's one stall, run by an old lady, that only opens at 6 PM, and her curry powder is absolutely delicious!
GGuest UserWe stayed for two nights. We did know that they only provide disposal towels so we brought our own. What we did not expect was disposable bed sheets (pic). It was very uncomfortable feeling on the skin, made me sweat like crazy probably because of the plastic like fabric. It also ripped during the first night, I expected it to get exchanged when they bring new water (it’s very common to get two water bottles per night) but it didn’t. So we were left with the ripped disposable sheets and the actual blanket came through. That made me think how often that must have happened before: the people start to sweat (macau is warm and kinda humid) into the actual blanket which is probably never cleaned because of the disposable sheets. Next guests the same thing happens, so basically everyone is sleeping under the same blanket. Doesn’t seem very hygienic to me.
Also the bed was very hard (even for Asian standards). My partner and I are both under 25 and had back pain the next morning.
The whole hotel and also the room was very humid, smelled like cigarettes/cigar and you can’t open any windows, not even partially.
Otherwise it does look like the pictures and the rest of the room/bath was clean except for the smell and probably the bed. Also the location is very convenient.
If I wanted to visit macau again I would probably get a hotel in Zhuhai (mainland china) which is less expensive and locals told us there is a 24h border control and the whole process only takes about 10min.
GGuest UserThis is the perfect hotel for non-casino travelers like me. It’s as close as it can be to the historical center, very clean, spacious and most importantly cozy room (other hotels had cold tiles instead of nice carpet). I want to say that the receptionist at night (Unfortunately I didn’t write his name down) was extremely helpful and KIND. He not only answered my questions, but even told me about history of the city, gave me advice how to experience food and drinks on a budget, even encouraged me in my dreams to study at HKU. I was sorry he wasn’t at the reception when I came back from my night walk anymore. If his boss is reading this, give this man a raise, he is doing great job. When I come to Macao again, I will, without doubt, choose this nice boutique hotel and I will recommend it to all my friends. The pic is a screenshot from video, so it looks shaky. Room was very cozy.
HhclingThe Green Tree Inn is super close to the Gongbei Port, just about a 10-minute walk straight from the exit. The hotel environment is comfortable, and the front desk staff, both the lovely ladies and handsome gentlemen, are warm and polite. The rooms and bathrooms are clean and hygienic, and the Wi-Fi connection is smooth. The breakfast offers a great variety too! Right outside the hotel, there are two bus stops, making it convenient to get anywhere. Overall, my stay at the Green Tree Inn was really good.
AAnonymous UserThis hotel was a pleasant surprise! The staff were always smiling and provided meticulous service, from check-in to room service. The room was spacious and bright, with soft, comfortable bedding. The location is excellent, within walking distance to Senado Square and the New Yaohan shopping area, with plenty of dining and shopping options nearby. The hygiene was impeccable, and it was quiet and undisturbed every night. The value for money far exceeds other hotels in the same price range, making it an ideal choice for both business trips and family vacations.
CChocoBananaRamaWe found this hotel to be very convenient and all basic amenities are complete. It was also very clean and the room did not have any smoke smell. Initially we were a bit wary as we arrived late at 11pm, and there were a few loud guys in the lobby that looked a bit drunk, but that was just a one-time occurrence and the next day was fine. Deposit of 100HKD required upon check-in. The hotel even gave us a small souvenir, how lovely! Staff was very professional & quick to issue our room key. Water heater doesn't feel hot enough at night and may need to wait for some time before the water gets warmer but no issues for us. There is no fridge in the room. Elevator is small but fits most mid size luggage nicely. Saw some reviews commenting the beds were hard but we found the bed to be quite comfortable.
Location was excellent and very near to restaurants, places of interest, minimart, bus stops. We took bus 3,3X from Gongbei customs side and stopped near the hotel. Going to Macau Airport was also super convenient- just at the street across the hotel at Kam Pek Community Center, many busses available to take us to Barra LRT and then to Airport. It was also easy to walk to other hotels which provided free shuttle to Cotai areas.
We had such a wonderful time in Macau and at a hotel that is very value for money! ❤️
GGuest UserThe environment is great! Plus, they offer free luggage storage, which saved me a lot of hassle. 😍😍✨
I'm very satisfied! The value for money is excellent too. ✨
The front desk staff even recommend nearby attractions and food, which is truly amazing!
GGuest UserExcellent stay! The room was clean, tidy, and free of any strange odors. The Wi-Fi speed was good, and the TV offered a wide variety of channels. I forgot to take pictures of the room, but the TV was great with lots of programs. The view of the hillside at night from downstairs was also quite nice.
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