5-Star Hotels in Central Visayas, Philippines

We had an amazing stay at this resort, especially the breakfast. There are many pools and a calm beach, and the gym is very good. The entire staff was incredibly friendly, helpful, and always smiling. However, there are a few things that could be improved: 1. The Wi-Fi access ends at 11 AM, which is quite strange and inconvenient. 2. You are not allowed to use the pools after your checkout. 3. You are not allowed to use the sunbeds with umbrellas after your checkout. 4. The beach is clean, but there is still a lot of “water grass” and the water is not very deep for swimming.

This is probably the newest hotel on the island, so the taxi's GPS might not be perfectly accurate – be careful not to go to the wrong place. On the day of our island hopping tour, the pickup car went to the wrong location in the morning. The hotel area is quite large, and the beach is excellent with a long coastline. Since our island hopping tour departed at 6 AM to chase dolphins, I contacted the hotel lobby the day before, and they provided a packed breakfast, which was very convenient. There were both Asian and Western options. The hotel also offers paid paddleboarding activities. While paddling, I looked down and saw starfish everywhere. The water was very calm, making it more suitable for paddleboarding than snorkeling. In the afternoon, the beach bar has a happy hour with half-price cocktails – it's a great deal for a huge drink, don't miss it!

We had a wonderful stay at this resort and truly appreciate the exceptional service provided by the staff. The front desk team was incredibly helpful—when my husband thought he had dropped his wallet in the car during our transit from the pier, they went above and beyond by checking the CCTV to help us track the car plate number. With their help, we discovered that the wallet was not left in the van. Eventually, we realized it had been dropped in a Grab car during our journey from Cebu City to Pier 1 Cebu, and we were able to successfully recover it. We are very grateful for their effort and support throughout the process. From the first day we checked in, the front desk staff noticed that my son was not feeling well. They kindly informed us that the resort has a nurse available and encouraged us to reach out if needed. On the third day, my 4-year-old son’s diarrhea became more serious, and the staff once again showed genuine care and concern. They arranged for a nurse to check on him, who provided helpful advice and referred us to a clinic doctor the next morning. This gave us great peace of mind as parents. The room was very nice, clean, and comfortable, and we really enjoyed the pool—it was excellent. Overall, the warm hospitality made our stay even more memorable. We also enjoyed the buffet breakfast at the resort, the purple yam porridge is very nice. All the staff were very kind, helpful, friendly, and warm. We would definitely come back again if we travel to Bohol. One small suggestion would be to add a gym room for guests, which would make the facilities even more complete. Thank you again for the wonderful experience!

Lovely stay! Beautiful hotel, with fabulous pools and direct access to a pristine beach with stunning sunsets. Service was also really good. Tons of restaurants to eat within walking distance. Top class place! My only suggestion is to install coffee machines for breakfast - espressos and cappuccinos are not complimentary, only brewed black coffee is served.

Great location right on the beach with really nice sand and with lovely staff too.  However, the bed was really uncomfortable and am on pain killers as a result!… not acceptable for a £600 room. The food wasn’t exactly great either, though this is to be expected outside of major cities.

⭐️⭐️⭐️⭐️⭐️ Highly recommend! A special thank you to Arvy at the front desk. She understood that we have an autistic child and helped arrange a higher-floor room so we could watch the Sinulog fireworks comfortably. Because of her help, we were able to enjoy an amazing view that made our experience truly memorable. Nustar is definitely one of the best places to stay in Cebu, with excellent front desk service.

I had a fantastic time staying at The Reef Resort! The staff are so friendly and helpful, the rooms are spacious and clean and the resort have enough activities to keep you busy. I would definitely recommend this resort to family and friends. The breakfast buffet every morning was good with assorted choices. You can snorkel infront of the resort with so many different kind of fish, I was amazed! The resort even packed me a breakfast box when I had to leave early in the mornings for activities. They also have a great SPA with great treatments! A well equipped gym overlooking the ocean. Thank you for making my stay unforgettable!

Our stay at Dusit Thani was overall pleasant. The rooms were comfortable, the property was well-maintained, and the general ambiance met our expectations for a relaxing stay. However, the check-in experience was quite challenging. I was not physically present during check-in as my family arrived ahead of me. Despite sending an email and making a call to authorize them, the front desk did not allow my family to check in on my behalf. This caused unnecessary inconvenience and delay. While I understand the importance of security, the process felt overly rigid and left me uncomfortable with the lack of flexibility and trust extended to guests, especially for pre-booked and confirmed reservations with clear communication. For guests booking multiple rooms or arriving separately, I strongly recommend registering the actual guests who will be staying in each room in advance to avoid similar issues. Overall, the stay itself was enjoyable, but I hope the hotel can improve its check-in procedures to be more guest-friendly while still maintaining security.

Hrmmm this one is a tricky one as we had a few unexplained situations. Firstly, the hotel itself was previously a Marriot 5-Star back in the day prior to be taken over in 2018 by the Seda Group. Secondly, there is so much ongoing renovation and construction that you need to be aware of; Noise coming from New Construction, the in hotel pool is unavailable from Feb-2025 and guests must walk across the street to another organisation's pool. Unfortunately this was a deal breaker for us. The food was average with cheaper and better tasting food located just minutes away by walking through the carpark. Overall the guest lounge (located on level 12) is a bonus but is super budget, not 4-Star Material. P.S. There is no rooftop bar, only a lounge overlooking a construction site. P.S.S The House of Lechon is 5 mins by Grab which is a plus.