4-Star Hotels in Gansu, China

It was really a nice stay, cozy, comfortable and clean. The receptionists were friendly and helpful. Also the breakfast was very good with many options for vegetarians and non-vegetarians 🤗❤️

The room was clean and well-equipped. However, the front desk service was just average. When I booked through Trip.com, there was supposed to be an upgrade, but the staff member seemed to have overlooked it. After I pointed out the issue, they paused for a moment, then spent a long time looking for the order, only to say that all rooms were full. Yet, Trip.com clearly showed available rooms. It was only after I threatened to contact Trip.com that they reluctantly said they'd make a room available for me, without a hint of apology, just annoyance at having to make the change. This incident left a really bad taste; it was clearly their mistake, but they made it seem like I was trying to get something for free.

The hotel's location is excellent, not far from attractions like the Mogao Grottoes and Crescent Lake, and it's easy to catch a taxi. Despite being in the city center, it's surprisingly quiet. I was pleasantly surprised by the elegant overall style and room decor. The facilities are complete, and the mattress and pillows are exceptionally comfortable – a good night's sleep is crucial for a Qinghai-Gansu loop trip. The breakfast spread is quite rich, and the dishes taste good. The front desk service is super nice and very thoughtful. Highly recommend staying here.

The hotel is very close to Zhangye West Station, and because we had a lot of luggage, we contacted them for airport/station transfer service, which was very convenient. When checking in, the staff learned that there were three of us and proactively offered a complimentary breakfast and arranged a room upgrade. The hotel's breakfast included freshly pulled beef noodles, 'laozao' (fermented glutinous rice), and more, and it tasted great. The 'Baifu' restaurant across from the hotel was also delicious. Overall, the hotel offers excellent value for money and is highly recommended!!

The room was newly renovated and looked quite comfortable. For the price, to get accommodation in this location, with rooms of this quality, a rich and delicious breakfast every day, free shuttle service to and from the station, and a complimentary shared tour for the West Line day trip, it's simply an incredible value. However, I was a bit unlucky with my stay this time. In the first room I checked into, the window seemed to lack soundproofing. The weather was cold, and the air conditioning was off, so the room became increasingly stuffy. Also, the ceiling would make a 'thump, thump, bang' sound every now and then. The 'bang' was so loud that even with in-ear headphones on and listening to music while trying to sleep, I'd be startled awake. It's also possible I was too tired and overly sensitive to sounds. I couldn't sleep until early morning. Thankfully, the front desk was willing to move me to another room even at that hour. After switching rooms, it was much better – much quieter and not as stuffy. I had a comfortable stay after that!

The service was excellent, and the room was clean and hygienic. Parking was convenient, and it's very close to Zhongshan Bridge and Zhengning Road Food Street, both within walking distance. The breakfast was rich and very good. I'll definitely stay at Mercure Zhengning Road again next time I visit.

The price-performance ratio is truly excellent. For a budget hotel costing just over 100 yuan, the service and attention to detail are exceptional. The bed is soft and comfortable, there's a bathtub, and the bathroom has sliding doors on both sides, allowing for an open or private experience. The towels are comfortable, the room is quiet and clean, and there are plenty of charging ports. Even if clothes left in the laundry room aren't dry in time, a staff member will help dry them and bring them to the room, ensuring I get a good night's rest. The breakfast is also good, with no substandard or half-hearted ingredients. All the details meet the standards of a hotel costing just over 300 yuan. I would definitely stay here again.

This was the second Mercure hotel on our trip, and overall, the facilities were quite good. **Facilities:** The hotel is well-equipped. The lobby is clean and bright. As expected from an Accor property, the decor style and design elements are largely consistent. What truly stood out was that on each floor's common area, right outside the elevator, there was a row of complimentary bottled water. This is quite rare in other hotels and very convenient for guests to grab. Breakfast is served on the 21st floor, offering a panoramic view and a great sense of openness. On another note, staying on the 14th floor, the water pressure was a bit low, and the shower felt like it didn't have enough flow. **Hygiene:** The room's cleanliness was generally acceptable, but I found a long hair stuck to a tile in the bathroom. It felt like the cleaning wasn't thorough, which was a bit off-putting. Also, there was a small tear on the bed linen. I'm not sure if it was an oversight, but ideally, it should have been replaced. **Service:** The hotel's front desk manager took my feedback very seriously. Afterwards, they even proactively called us to inform us that the issues had been rectified. This was truly excellent.

The biggest surprise during this stay was definitely the hotel's gym and laundry room – they truly elevated convenience to another level! The gym was fully equipped with everything you could need – treadmills, dumbbells, elliptical machines, etc. – and the space was clean and bright. Getting in a quick 30-minute workout before heading out each day left me feeling incredibly energized. The laundry room was a real lifesaver! Not only did it have automatic washing machines, but also dryers and even laundry detergent. My clothes came out soft and fresh after drying, meaning I no longer had to travel with a bag full of dirty laundry. On top of that, the room was spotlessly clean, the bedding was comfortable, and the front desk service was incredibly attentive. Overall, the experience was fantastic, and I'll definitely prioritize staying here again on my next visit! 🌟🌟🌟🌟🌟

The room was clean, spacious, and thoughtfully designed with smart controls. The staff were warm and attentive, and the heating made the room very comfortable in December. Breakfast was fresh and delicious, and the evening desserts were a lovely surprise.