I love the hospitality of their staffs. Alfredo is really great and informative receptionist. I had Walter escorted me to my room and tell the details about the hotel and the nearby kusikancha which I can see from the rooftop windows. It is in walking distance from every historical sites. The oxygen supplement and coca tea just in case you suffer the altitude sickness, luckily I haven't used it.
Belmond Monasterio: The Best Hotel in Cusco, Beyond Any Comparison
Without exaggeration, Belmond Monasterio is the best hotel in Cusco. Even after trying two other higher-priced Belmond properties and the JW Marriott, I still firmly believe this is the ultimate choice.
The beauty of this hotel is beyond words. The elegant public spaces and tranquil gardens create an atmosphere of timeless serenity. The classic, historic walls whisper stories of the past, while the dazzling golden chapel adds a breathtaking sense of grandeur. Every detail is a masterpiece.
Yet, what truly sets Belmond Monasterio apart is its service. The staff are warm, professional, and genuinely caring. Their service attitude is impeccable—perhaps the best in South America. A prime example: when I lost my credit card, they found it and returned it promptly. Compared to the Los Cabos Waldorf (which I mention due to its premium pricing), this hotel’s service is on another level—infinitely more personal, thoughtful, and heartfelt.
I would love to give special recognition to my butler, though unfortunately, I have forgotten his name.
In short, I cannot recommend this hotel enough. Endless love for Belmond Monasterio.
We had a wonderful stay in this hotel. Highly recommended!!! Top notch in service from check-in to check out. Kudos to Enrique who demonstrate an excellent service and Jesus who explain very well about the hotel and room amenities. They are always accommodating when you need help. Best location in Cusco. Will definitely book again this hotel when I come back to Cusco.
It is quite far from the five-star requirements, the environment is very good, the breakfast is too perfunctory, it is not convenient to get in and out of the hotel (far from Ouxingtai) to take a taxi is not very convenient
The Rio Sagrado, A Belmond Hotel, Sacred Valley provides a great place for travelers to relax after a busy day. The Rio Sagrado, A Belmond Hotel, Sacred Valley is an ideal choice for travelers who want to take in the sights and sounds of Urubamba. With Tambo Del Inka just 4km away and Alejandro Velasco Astete International Airport only 60km away, transportation is very convenient. There is no shortage of things to see in the area, with the Salt Mine of Maras, Toms Rock and Inkas Adventures all nearby. After a long day of sightseeing, guests can retire to the comfort of the hotel. For those driving themselves, parking is provided on site. According to our trusted guests, the facilities at this hotel are first-rate.
We had an amazing stay. The food was incredible, especially the breakfast. And the service was better than anywhere else. They helped us with everything we needed and treated us like family :)
Outstanding
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GGuest UserBelmond Monasterio: The Best Hotel in Cusco, Beyond Any Comparison
Without exaggeration, Belmond Monasterio is the best hotel in Cusco. Even after trying two other higher-priced Belmond properties and the JW Marriott, I still firmly believe this is the ultimate choice.
The beauty of this hotel is beyond words. The elegant public spaces and tranquil gardens create an atmosphere of timeless serenity. The classic, historic walls whisper stories of the past, while the dazzling golden chapel adds a breathtaking sense of grandeur. Every detail is a masterpiece.
Yet, what truly sets Belmond Monasterio apart is its service. The staff are warm, professional, and genuinely caring. Their service attitude is impeccable—perhaps the best in South America. A prime example: when I lost my credit card, they found it and returned it promptly. Compared to the Los Cabos Waldorf (which I mention due to its premium pricing), this hotel’s service is on another level—infinitely more personal, thoughtful, and heartfelt.
I would love to give special recognition to my butler, though unfortunately, I have forgotten his name.
In short, I cannot recommend this hotel enough. Endless love for Belmond Monasterio.
AAnonymous UserI love the hospitality of their staffs. Alfredo is really great and informative receptionist. I had Walter escorted me to my room and tell the details about the hotel and the nearby kusikancha which I can see from the rooftop windows. It is in walking distance from every historical sites. The oxygen supplement and coca tea just in case you suffer the altitude sickness, luckily I haven't used it.
HHappyfeet31We had a wonderful stay in this hotel. Highly recommended!!! Top notch in service from check-in to check out. Kudos to Enrique who demonstrate an excellent service and Jesus who explain very well about the hotel and room amenities. They are always accommodating when you need help. Best location in Cusco. Will definitely book again this hotel when I come back to Cusco.
GGuest UserWe had an amazing stay. The food was incredible, especially the breakfast. And the service was better than anywhere else. They helped us with everything we needed and treated us like family :)
CCHARLESGood environment, good location, you can take the train directly to Machu Picchu at the hotel. The room is large, with Walk In Closet. Good service.
GGuest UserThe rooms were great. The staff was especially helpful. Not of all Gonzalo. August was also wonderful. And the server Juan Marco always helped.
GGuest UserIt is quite far from the five-star requirements, the environment is very good, the breakfast is too perfunctory, it is not convenient to get in and out of the hotel (far from Ouxingtai) to take a taxi is not very convenient
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