4-Star Hotels in Wellington Region, New Zealand

This was our third stay at the Copthorne and have always enjoyed it.  Very comfortable and friendly front of house staff. The big let down is mould and dirt on the floor around the outside of the shower wall.

The hotel is ideally located, close to the action on Queen Street. The room itself was compact. The safe didn't work and needed a battery replacement. That's relatively minor. More interestingly, there was nowhere to air clothes (e.g. after a gym session) and very limited clothing hooks. The water pressure in the shower was a bit low for my liking. However, I had a city-side room high above that provided me with alaxing views of the city. Reception staff were excellent and very responsive.

Location-wise, it's right by Wellington train station, making it a great choice if you're arriving by train or heading to London. Facilities: They're quite old. The air conditioning was one of those large, vintage units I'd never seen before, and it was incredibly noisy, so I just turned it off. The room had a microwave and cutlery, and surprisingly, a mini-bar – which you usually don't find in hotels at this price point. However, there was a snag: no price list for the mini-bar. While I knew the bottled water in the fridge wouldn't be free, I was still surprised to be charged $7 upon checkout (when a similar bottle is around $2.50 at the supermarket). Service: The downstairs restaurant has long operating hours. I was able to order a delicious burger after a late check-in, and grab a coffee and a pastry to go during an early checkout. Most of my positive impression comes from that restaurant.

Great location. Very friendly and helpful staff. Bed was very comfortable and room very clean. Felt safe as a woman traveling alone staying here. Would stay again.

Really conveniently located hotel and good sized room. Really lovely helpful, staff on reception. I had booked an interior room with no window so was pleasantly surprised to have a ceiling skylight. Unfortunately the surfaces and amenities (kettle, glasses, spoons) were covered in dust. I thought it might be a ventilation issue as the high window probably doesnt open, but when I ran my finger over the desk it was a thick layer so not sure it had been cleaned for a while. I was only staying one night so didn't bother complaining but did start wheezing in the night so wish I had said something. Easily fixed for future guests with proper dusting!

location is great! just a short walk to Cuba Street and waking distance to Wellington Waterfront, Civiv district and Wellington Cable Car. room is spacious and the kitchenette well equipped, we love there is a washing machine and dryer in the aparrment, a good stop choice for doing laundry and cooking home meals, few eating places around the area for those eating out, but some f&b do close pretty early with afternoon rest between 2-5pm, so check out the timings. downside the fire evacuation alarm went off twice in a night, we got back to our rooms after a long wait, but the firemen and engines were a special perk to our trip. no daily housekeeping service so those with longer stays have to ask for fresh linens when required. staff are friendly and helpful, will recommend this place!

The room had multiple areas of built up dust that hadn’t been cleaned in a long time, and the shower had some mould in the corner and lots of soap scum around the bottles. The silicone holes in the shower head were all cracked and so the water dribbled down. I could also smell the drain. The additional windows installed (appreciate the building is historical) didn’t shut tight, which is a big problem in a windy city. The wind was howling through the window gaps when they were fully shut. Assume they were done as cheaply as possible. I was also a few doors down from the staff room, so I heard very frequent door slamming in the mornings which woke me up as it shook my door frame. There’s no way I’d be paying for full price for this hotel, but for a 50% off deal it was fine. The location is unbeatable and the bed was really comfortable. The room was a good size too.

Especially good, the boss is also good, gave a lot of help. The hotel is clean and strategically located. At the door are KFC and McDonald's, as well as large supermarkets. Very convenient.

The check in process was very slow and the 2 males on the desk were not welcoming or friendly. The rooms were an ok size and the bed was very comfortable. The cleaners did a great job though the shower could do with a deep clean. There was no toaster in the room but it did have a microwave and kettle with tea and coffee (no hot choc). Curtains were nice and black out but there was a noisy bar court yard downstairs we could still hear quite clearly from floor 16. While there was no AC a fan and a heater were supplied. It was very close to the centre of town and did have parking if needed. We used Clifton carpark as the cheapest parking we have found in town max $26 per day.