4-Star Hotels in Wellington Region, New Zealand

This was our third stay at the Copthorne and have always enjoyed it.  Very comfortable and friendly front of house staff. The big let down is mould and dirt on the floor around the outside of the shower wall.

Overall, the hotel was clean, and the staff were friendly. The breakfast offered a good variety of options; however, we found a mouldy bagel and a hair in the full cream milk, which raised serious food safety concerns. The staff at the egg station were also not very friendly. In addition, the room's heat pump/air conditioner was very noisy, and my friend couldn't sleep well throughout the night. We hope these issues can be addressed, as they affected an otherwise pleasant stay.

The hotel is located opposite the Blue Bridge wharf, which is very convenient for travelers taking the ferry to the South Island the next day. The room is also very large and clean. However, parking in the city center is very inconvenient.

good location advantage to have a taxi rank at the front door room very clean lovely kitchen fully well equiped bathroom fully equiped washing machine access very secured good helpfull reception staff what more do you want ?

Really conveniently located hotel and good sized room. Really lovely helpful, staff on reception. I had booked an interior room with no window so was pleasantly surprised to have a ceiling skylight. Unfortunately the surfaces and amenities (kettle, glasses, spoons) were covered in dust. I thought it might be a ventilation issue as the high window probably doesnt open, but when I ran my finger over the desk it was a thick layer so not sure it had been cleaned for a while. I was only staying one night so didn't bother complaining but did start wheezing in the night so wish I had said something. Easily fixed for future guests with proper dusting!

location is great! just a short walk to Cuba Street and waking distance to Wellington Waterfront, Civiv district and Wellington Cable Car. room is spacious and the kitchenette well equipped, we love there is a washing machine and dryer in the aparrment, a good stop choice for doing laundry and cooking home meals, few eating places around the area for those eating out, but some f&b do close pretty early with afternoon rest between 2-5pm, so check out the timings. downside the fire evacuation alarm went off twice in a night, we got back to our rooms after a long wait, but the firemen and engines were a special perk to our trip. no daily housekeeping service so those with longer stays have to ask for fresh linens when required. staff are friendly and helpful, will recommend this place!

The room had multiple areas of built up dust that hadn’t been cleaned in a long time, and the shower had some mould in the corner and lots of soap scum around the bottles. The silicone holes in the shower head were all cracked and so the water dribbled down. I could also smell the drain. The additional windows installed (appreciate the building is historical) didn’t shut tight, which is a big problem in a windy city. The wind was howling through the window gaps when they were fully shut. Assume they were done as cheaply as possible. I was also a few doors down from the staff room, so I heard very frequent door slamming in the mornings which woke me up as it shook my door frame. There’s no way I’d be paying for full price for this hotel, but for a 50% off deal it was fine. The location is unbeatable and the bed was really comfortable. The room was a good size too.

Especially good, the boss is also good, gave a lot of help. The hotel is clean and strategically located. At the door are KFC and McDonald's, as well as large supermarkets. Very convenient.

Stayed two nights in Wellington and overall, it was quite good. 👍 The front desk is on the 7th floor, and most rooms are on higher floors, offering nice views. The room was reasonably spacious and had heating, which was really helpful in early winter. Breakfast is on the 6th floor and had a decent variety. The only downside is that you have to go up a flight of stairs from the street to get to the hotel, which isn't very convenient for guests with large luggage. Sometimes the escalator next to the street isn't even working, so you have no choice but to carry everything up.