3-Star Hotels in Ontario, Canada

I stayed on the 20th floor in a premium Fallsview room with two queen beds. The view was amazing, but since it’s winter, the window was frozen, so I couldn’t really see much in the morning. I think it’s better to check the weather before booking. Still, the night view was great, so I enjoyed it overall.

The hotel really needs to listen to its reviews. Most people have really damned them for being a dirty stinky cesspit of a venue but actually it is pretty amazing. Very smart foyer, lovely warm and cosy rooms and an amazing location. However, the internet is SUCKY away from the foyer - I had to talk with reception and a support tech person to explain that the internet was bad in the room and it was turned around to seem like I was wrong. Get more routers in, it’s not that difficult. Also, breakfast MUST INCLUDE healthy options. There is not a fruit or vegetable in sight. If you don’t count the options of raspberry or strawberry yoghurts. Personally, I think the hotel should rethink their pricing strategy. It is far too affordable; and breakfast (with fruit and veg) should be an upsell option. You have the location! You have an amazing swimming pool and hot tub! You even have top quality toiletries! I would have paid twice the rate without breakfast, which most properties in the area are doing. Sorry for my rant but I know the hotel should and can do better.

Our room was clean and satisfactory. The front desk people were all so friendly at check in and they were very eager to help us with questions that we had. It offered a continental breakfast which was on a scale of 1-10 a 5. What they had was little to chose from. It was great if you just wanted toast bagels or warm oatmeal. There wasn’t much to chose from after that All in all. I would stay there again because of the costumer service at the front desk. They were all top notch and very friendly. We also ate the hotel restaurant. The waitress was very welcoming and funny as heck. My wife’s chicken looked and tasted delicious. The recommended steak wasn’t nothing to right home about.

Hotel didn't meet the expectations of the Hilton name I've learned to expect. All was very good until shower time. The control knob for the shower was missing...this should have been caught by cleaning staff. Front desk was quick to respond and got another room for me. But, no one likes to change rooms after settling in.

Great location with a nice pool to come back to and nice breakfast in the morning!

Staff at the hotel were all approachable and friendly. Hotel is simple, but comfortable and neat. We realy appreciate the staff at the cafe. They’re nice and always have a welcoming smile. Thank you

Hotel is at good location. Downside is that there is no breakfast at the venue. Parking charges are unnecesary especially when you are paying a good amount of price for the room.

This hotel front desk and management staff are very very kind! Because the hotel is located well and close to business, we chose this home2 .When we checked in and I told them I don’t sleep well for two night ago .the front desk and management staff ,even the cleaning staff were very kind and enthusiastic to help me gave us so much more help, which made us very moved! We hope they will receive our gratitude here! In addition, the hotel is well equipped, bright and the house is clean! Highly recommend this hotel.

The hotel is so ugly that I don’t even want to take pictures, but it’s okay to stay for one night. It’s convenient to book with Ctrip. It’s cheaper than booking on the official website, probably because the tax is waived.

The staff is great but the hotel is run down. I paid $220 for a night and the carpet was all lifting in the room. They tried to hide it with a chair. The hallway carpets are disgusting and leave the halls smelling musty. The best part though, kids staying with us and they put us in a room where the window was so cracked that one wrong tumble into that window you’d be gone. They thought packers clear tape would fix it.