GGuest UserHighly recommend for a layover! They offer a free shuttle from the airport to the hotel, and booking it is super easy. The car arrived in about ten minutes. The room was spacious and simple, with everything I needed. It's a great choice for a short layover stay!
GGuest UserExcellent Hotel, Would stay again. Rooms are big, Bed comfortable, Nice Pool outside. Hotel Shuttle is on Request but saves on a Taxi fare so is worth asking for it. Restaurant is ok quite expensive. The elevators are slow and there are only two is my only complaint but overall a good hotel right next to the airport.
GGuest UserI was greeted by the nicest receptionist, I told her that trip.com was no help on switching my room from a double bed to a king cause that wasn’t even supposed to be , she never hesitated she just did it .. The walk from the hotel to mill ave for dinner an drinks was 7 min , so nice . At night to go on roof with the pool an view omg gorgeous... very clean an very nice ... will stay again an will recommend to others ..
GGuest UserThe location of the hotel is quite good with nice views and Whole Foods nearby. I met with the aircon issue and maintenance mgr helped to change a room quickly. Although it was smaller but problem solved promptly.Streams are out of work and cannot be fixed due to holidays.
BBrownRonaldFor a hotel and spa, I expected more. Exterior and lobby look nice, but the rooms had an outdated modern feel, with paint chipping from the ceiling and the shower light flickering like a strobe light. Outdoor pool and hot tub area was a welcome benefit of staying here, but wish the staff would have taken time to remove leaves from the pool. Snacks and their free “breakfast” were very limited. The rooftop patio left something to be desired, like creativity. We did not try the on site restaurant, so I am unable to vouch for the services there. Front desk very accommodating and friendly. We did not try the spa service either as we couldn’t work it into our agenda.
AAnonymous UserIt's in downtown Phoenix, the surrounding environment is nice, and the facilities are also good. Due to a change in plan, I needed to check out one day in advance. I communicated with Ctrip several times before the free cancellation date, but failed. Ctrip seemed to have booked through another channel and had no say. When I tried to communicate with the front desk when checking in, the waiter had a bad attitude and coldly refused.
AAvilesThe service was great! The convenient snack bar in the building was wonderful but very few selections to go out eat nearby. My fiancé and I did absolutely enjoy our beautiful decorative stylish room. We would definitely come back to stay again in the future!
GGuest UserGreat hotel near the airport, right off the freeway, and about a 5-10 minute drive to an area with lots of food options and stores. The staff were friendly and helpful from the moment we arrived until we checked out. There's also a pretty cool area in the middle with a pool and hot tub, as well as a big chess and connect for game and ample seating.
LLee YoungSeokDuring my recent stay at The Westin Tempe, I was thoroughly impressed by the impeccable service and attention to detail. The rooms were spacious, beautifully appointed, and spotlessly clean. The staff went above and beyond to ensure our comfort and were always on hand with recommendations for local attractions. The in-house restaurant served delectable cuisine that truly showcased the region's flavors. I would highly recommend The Westin Tempe to anyone visiting the area and look forward to returning on my next trip.