Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Apr 28, 2026
Matthew H
I had a really enjoyable stay at the Swiss Lenana Mount Hotel and would happily return.
From the moment I arrived, the staff were exceptionally friendly and welcoming. They really made an effort to help me settle in, which immediately set the tone for the stay. A standout moment for me was when the general manager personally came over to introduce himself and check that everything was going well — a small touch, but one that you don’t often experience and it made a big difference.
The rooms were spacious, very clean, and clearly well maintained. It felt comfortable and relaxing throughout my stay.
I also really appreciated the location. The area felt safe and pleasant to walk around, with some great places to eat nearby. While I usually stay in Westlands when I visit Nairobi, this was a refreshing change. You’re still only about a 10-minute Uber ride from Westlands and other key areas, but far enough out to enjoy quieter evenings and avoid the heavy traffic.
Overall, this was an excellent experience — great location, great people, and a genuinely comfortable stay. Highly recommended.
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Price per night from:$43
Posted on Jul 28, 2026|Standard Room
TomHeeVery near to airport. Less than 3 minutes drive.
In terms of food in buffet, USD 35, the varieties do not justify the cost. The gym is basic. The pool is just cosmetic.
Overall the bed is comfy.
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Price per night from:$132
Posted on Oct 12, 2025
Yao bukeyan
This is a relatively new and luxurious hotel in Nairobi. Security is very strict, with security personnel questioning guests at the entrance, dogs checking for explosives, and even armed security personnel checking bags in the lobby. However, there's no need to worry about security; it's purely a government requirement. The staff at the hotel are very nice, from the front desk to the concierge and the restaurant. Everyone is friendly and willing to help with any questions.
The hotel has comprehensive facilities, including table tennis, darts, a gym, and an outdoor swimming pool. The restaurant offers a rich breakfast and excellent coffee.
The hotel's location isn't very central, so there are no restaurants nearby. You can either dine at the hotel or take an Uber to the nearby village market, which offers both food and shopping. It's very convenient.
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Price per night from:$119
Guest User
The hotel has very strict security, with security checks required for entry and exit. The surrounding area is quite desolate, with nothing much around, and it doesn't seem very safe. There's a restaurant inside the hotel, with reasonable prices and decent food. The staff are very enthusiastic and eager to help with luggage, but expect tips.
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Price per night from:$111
Posted on May 23, 2026|Superior King Room
SIR JAMESOverall Rating: 3.8 / 5The Highlights:Aesthetics: The rooms and property feature a beautiful, classic charm that makes for a cozy and memorable family backdrop.Cleanliness: Excellent hygiene standards throughout the property, providing great peace of mind.Food Quality: The taste and flavor of the meals served were highly rated by the family.Areas for Improvement:Service Speed & Attentiveness: Rated 3.5 / 5. While waitstaff were friendly, you often struggled to locate them if you needed assistance after your food was initially served.Food Temperature: Although the food was delicious, some dishes were served cold, which slightly impacted the dining experience.
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Price per night from:$68
Posted on Apr 7, 2024|Superior Double or Twin Room
Guest User
It was my first time to stay EKA. I arrived 8 hours before check-in time, having made a booking for one night. Unfortunately, my connection flight was on the same day, meaning that I wasn't spending a night in the Hotel. So grateful to have been allowed early check-in at no additional cost. A plus on flexibility of hotel management. Staff were generally warm, professional and willing to help. I will certainly be back!
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Price per night from:$113
Guest User
A perfect hotel located close the the international airport. Upon arrival the hotel staff catered for your needs and the reception staff was most friendly. The room was perfect, big clean and had a bath which was helpful for a 3 year old girl. The restaurant was ace, great value for money and the hotel provided a shuttle taxi to the airport for a competitive rate.
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Price per night from:$67
Posted on Aug 4, 2025|Deluxe Double Room
Guest UserEverything was good. We spent there one night, the staff was friendly and helpful and they even gave me a complimentary birthday cake and a song in the morning - this was very unexpected and very sweet!
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Price per night from:$82
Posted on Mar 4, 2020
JIONGThe environment is very good, if only some wild animals are raised. Breakfast is good, set breakfast and dinner, barbecue for one night to watch the show, European dinner for one night. Both are pretty good. At noon, it will be resolved next to the shopping mall. Not too many guests, suitable for vacation.
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Price per night from:$153
Posted on Dec 21, 2025
Guest User
I had a wonderful stay at Novotel Nairobi, specifically in Room 308, and everything was absolutely perfect. The room was spotless, well-designed, and very comfortable, making it easy to relax after a long day. The bed was good, the amenities were thoughtfully provided, and the overall ambiance was welcoming. I felt like a million dollars staying in this amazing room.
The service was good from start to finish— good security, staff were professional, friendly, and always ready to help. Housekeeping did a great job, and the attention to detail really stood out.
Overall, my experience exceeded expectations. I would happily stay here again near Westgate shopping centre. Highly recommend.
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Price per night from:$116