Find 4-Star Hotels in Nairobi

The location was ideal for our visit. Very close to the supermarket chain Naivas, where we were able to shop for our daily needs.Friendly front desk staff and security personnel. The accommodationn was very well secured and cleaned daily. Could have asked for any better. Wifi connectivity was very reliable all the time. A very nice service apartment and will recommend.

Hotel is a little far from airport. Located close to Two rivers Mall, has 2 big supermarkets, and a lot of restaurant to choose. Turkey food, Steak, and Fried chicken. Hotel service is very good. Bed is comfortable. Nice stay.

A perfect hotel located close the the international airport. Upon arrival the hotel staff catered for your needs and the reception staff was most friendly. The room was perfect, big clean and had a bath which was helpful for a 3 year old girl. The restaurant was ace, great value for money and the hotel provided a shuttle taxi to the airport for a competitive rate.

The accomodation is absolutely top range and comfortable and the place has so much to offer. Unfortunately, it appears to be running on auto pilot or poor management. These are the things which really annoyed me: 1. Arriving at night, the signage is not well lit and we struggled to establish whether we had arrived at the right place, especially the security personnel at the gate were not being very helpful. They have never been given any training to help them understand that they are the first point of contact between guests and the residency. 2. We arrived on a ”Jazz Night” but, although I am a jazz lover, it should not be foreced upon everyone. The layout of the dining area is very poorly thought out. There was no maitre d'hotel or someone to direct us as to where we should go if we wanted to eat and not listen to music. Eventually we found someone to help us walk past the music area and squeeze past the tight space to go past th bar to the dining area. The whole layout is kind of back to front. The dining area should be more easily accessible and there needs to be a way to separate the main dining area without getting rid of the dining tables in the music area. 3. The dining area is exposed at the back and there was a strong could draught that night, because the rear part of the dining area is exposed to the elements.

The service at the hotel was fantastic and the staff extremely friendly and professional. Will sadly recommend it to my network and will be happy to stay there again.

Check-in was convenient, the room was very clean, the bedding was nice and I slept very comfortably, and it was very quiet at night. The apartment is new, the kitchen is available for cooking, and the washing machine is also new, which is reassuring. It feels like the landlord is very dedicated to running the place; great value!

It was my first time to stay EKA. I arrived 8 hours before check-in time, having made a booking for one night. Unfortunately, my connection flight was on the same day, meaning that I wasn't spending a night in the Hotel. So grateful to have been allowed early check-in at no additional cost. A plus on flexibility of hotel management. Staff were generally warm, professional and willing to help. I will certainly be back!

The environment is very good, if only some wild animals are raised. Breakfast is good, set breakfast and dinner, barbecue for one night to watch the show, European dinner for one night. Both are pretty good. At noon, it will be resolved next to the shopping mall. Not too many guests, suitable for vacation.

I had a great stay here, the rooms have a good size, On some pictures the look smaller than they are in reality. Everything is clean, the internet is good and the breakfast and overall foods of the restaurant are great.

I stayed at this hotel for one night on May 4, 2025, and had a pleasant experience. The location is excellent—less than a 20-minute drive from the airport, in a safe and secure neighborhood. The hotel is gated with visible security, and even Uber drivers are required to state their purpose before entering, which I appreciated as it made me feel safe. There’s also a guard stationed at the entrance to the rooms, adding an extra layer of security. The room was clean and comfortable, and I had a peaceful night’s sleep thanks to the quiet surroundings. The reception staff were friendly and hospitable, making check-in smooth and welcoming. A shopping mall is just a 15-minute walk away, or a short Uber ride costing less than $2. The hotel is also easy to locate. Overall, I was very satisfied with my stay and would definitely consider coming back in the future.