Name: 1 Hotel Nashville
Address: Nashville, United States
Rating: 8.7

United States

New York

Miami Beach

Nashville

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Princeville

If you're planning on moving to Brooklyn, the location is great. The market is nearby, the famous Dumbo is right next to it, and the view is great.
However, the area under the bed was not clean and there was too much dust.
The facilities were nice with the latest + natural concept. There was construction going on next to the hotel, but it wasn't noisy and it's a hotel I want to visit again.

Booked for my daughter and classmates. As a result, when they checked in that day, they found that the bedding and quilt cover provided by the hotel were separate, and the so-called bedding was a dirty blanket. Later, after they responded to the front desk, the waiter brought two quilts that were still not covered with quilts, saying that their hotel has always been like this, and that 7:00/22:00 is their service time, and if there are any problems after that, I will talk about it tomorrow. After I reacted to Ctrip customer service staff ”Ke Xin”, she followed up in time and solved the problem on the same day. The waiter finally sent two quilts that normal humans sleep over. The manager on duty said that maybe the communication was poor, but I My daughter can communicate with the locals in spoken English, and her classmates have lived here since childhood, so what about communication? Here we would like to thank the customer service staff Kexin who actively followed up on the day and solved this problem for us. The children also felt the help of Ctrip anytime, anywhere.

Superb facilities and location. Rooms exceptional and housekeeping staff great! A workforce (and teams) of two halves - some friendly and helpful, others rude and dismissive of guests - equally felt as if some staff were working harder than others and a lot of ‘standing around’ by the work shy crew members pretending to be busy doing very little. Could be an amazing experience if service (and staff training) was consistent.

It was very good to be able to check in early and respond gently.

1 Hotel

Columbus

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