Name: Changee Hotel (Haikou Qilou Old Street Nanya Plaza)
Address: Haikou, China
Rating: 8.2

China

Shanghai

Beijing

Haikou

Nanning

Longgang

Yancheng

The hotel is located at the intersection of Wuzhong Road and Lianhua Road, with the hotel and front desk sharing the same space. It's conveniently located close to Hongqiao Airport. Check-in at the front desk was quick and the staff were very friendly. The hotel facilities are comprehensive, including self-service washing machines and dryers. Food delivery can be brought to your room by a robot. The cleanliness was excellent, and it offers great value for money.

The front desk staff were incredibly friendly and helpful. There's a free coffee machine on the first floor, along with self-serve candies and sour plum juice. They even extended our checkout by an hour for free when something unexpected came up. The front desk service is so welcoming, it feels just like home. My family and I have been staying here for several days, and we've been completely comfortable. The bedding is changed daily, and the hygiene is excellent. The cleaning staff are efficient, and all toiletries are replaced for each new guest.

Pros: 

The hotel check in was smooth and receptionist used a translator to communicate with me as a foreigner. The amenities were provided and water bottles were refilled. 

Cons: 
The hotel room smelt like smoke despite of the no smoking sign 🚭 I found the bathroom and toilet area to be quite small, which made it a bit cramped during my stay.

Seriously, I'm fed up… The cleaning lady on the 11th woke me up at 9 AM while cleaning the next room with all that clatter and I couldn't get back to sleep 🤦 (That night, from 1-3 AM, I was kept awake by someone snoring in the adjacent room 🙃 Then at 4:02, the birds started chirping… I ate my takeout at 4:30, and the birds were still going strong at 6 AM. I opened my door and went to close the hallway window! Then, the cleaning at 9 AM meant I only slept 3 hours that day! What kind of nationwide chain hotel (Qingji Hotel) starts cleaning rooms at 9 AM, especially with the checkout door wide open at a 90-degree angle while cleaning… I politely opened my door and said to the cleaning lady, 'Auntie, it's quite noisy.' She unfriendlily replied, 'No, it's not noisy,' instead of apologizing blah blah blah (I thought to myself: if it wasn't noisy, why would I complain about the cleaning being noisy?) A quarter of an hour later, while recording a video of the noise, I said, 'Auntie, can I close this door for you?' Her answer was also unfriendly 😑 When I stayed at Qingji Hotel in Suzhou last March and April, they never started cleaning checkout rooms so early in the morning and disturbing other guests' rest~ 

Before rebooking on the 10th, after I raised my concerns… the male front desk staff kindly moved me from a room next to the disinfection room to a hallway room, saying: 'The cleaning ladies won't clean the rooms on this hallway early.' Yet, the cleaning lady still started cleaning at 9 AM, disturbing my rest… They could clean with the door closed, couldn't they? 🌏 Cleaning the bathroom at 9 AM with the door completely open, hitting the wall, and all that clatter will obviously disturb guests' rest. The hotel should really talk to the cleaning staff about this (I mentioned all this in WeChat to another female front desk staff, whose service attitude, along with two other younger and slightly older female staff, was very good… but I disagree with her statement that no one had ever complained about the cleaning lady being noisy before… In 2024, there were already reviews mentioning 'hotel soundproofing issues + woken up very early + bad windows and doors.' I just politely replied on WeChat: 'There's no need to make excuses; I'm just raising issues based on reasonable facts and logic, not being picky or leaving malicious reviews.' Moreover, a year ago, and two to three years ago, people also complained about poor soundproofing and being woken up early (high ratings are because the hotel offers late checkout for good reviews… I've stayed at other hotels before, and even with a 12 PM checkout, they allowed me to check out at 2 PM). When checking out, I also told the front desk: 'Thank you, I'm just reviewing based on actual experience, no malicious intent.' The front desk also said: 'Thank you, take care.' | I'm giving the service 3 points because the cleaning lady's service attitude needs improvement… This deduction is not related to the front desk staff's attitude… I'm giving the facilities 3 points because the soundproofing issues led to me only sleeping 3 hours before checkout and having poor rest (videos and screenshots can prove my statements are true). The cleaning lady at the apartment hotel I stayed at the night before checking into this hotel for 2 nights even questioned my character… See the review in the screenshot… Service is holistic; besides the front desk, cleaning staff are also included.

The overall feeling of the hotel is still very good, the facilities are perfect, the room is clean and tidy, the feeling of opening the door is very refreshing and comfortable, the staff service is very good, especially the surrounding facilities are perfect, there are commercial streets, food streets, and night markets. There are big hospitals, big shopping malls, and the hotel location is particularly good. Come to this hotel to live mainly close to the First People's Hospital. I came here to visit friends. It was a bit late and I saw this hotel with a very good rating nearby. I walked for a few minutes and the price was affordable. It was super cost-effective in Shanghai. Exceeded expectations, Must give the hotel a good review, next time you come to Songjiang, you will come to this Qingji Hotel.

I am tired of visiting Shanghai and find a place to rest. There may be more people who are active during the day and the sound is louder. I asked the front desk for earplugs. Very good, relatively clean.

Good environment, considerate service, it is the first choice for family travel.
Facilities: complete.
Hygiene: very clean, cleaning in time.
Service: very considerate.

The room rate is favorable. I thought it was because of the remote location at first. After staying there, I found that the price and the experience were matched. The only two advantages of the hotel are the simple decoration style and comfortable bedding, but unfortunately the hygiene and maintenance are not very good. So although the pictures of the guest rooms look good (no deception), the actual experience is very average. Then the ventilation of the drainage and the inner window room is very bad. The former has a bad smell, and the latter has a musty smell from time to time. Secondly, the shower water pressure is normal but the shower head is very poor. The hand washing water pressure is very small, which feels very bad. Finally, the sound insulation is also very bad. Basically, any movement outside the room can be heard clearly. Every day, the old man and the old woman of the tour group can hear the noise on time at 9 or 10 o'clock in the evening and 5 or 6 o'clock in the morning. In short, this place is still cost-effective, but it is only suitable for those travelers who have no requirements and are simply looking for a place to sleep and are not afraid of noise.

The location of the hotel is superb, close to the work and business trip, and convenient. The rooms are spacious and bright, warmly furnished, and the bedding is comfortable, making people sleep well all night. The service staff is warm and thoughtful and responds promptly. The breakfast is rich and varied and delicious. The overall cost-effective, is a very satisfying stay experience, highly recommended to everyone!

Facilities: The facilities are very complete. The room has coffee, black tea, and green tea, which is great and tastes good. There's also a washing machine available, which is very convenient. Hygiene: The room was clean, hygienic, and very cozy. Environment: The hotel's location is very convenient, and the subway station is also close by. Service: The service was excellent. I'll definitely come again if I have the chance. Highly recommended!

Stayed for a couple nights and an experience was good. The front desk ladies were very kind and helpful. Even though location of the hotel was far from a center of the city, it was close to the station of subway and Wanda plaza, where you can go shopping and eating. 
I would definitely stay here next time. Very thankful for desk ladies for their kindness.

Very clean, the receptionists were incredibly welcoming. It's very close to Exit C of the Guomao subway station, just a 5-minute walk. There are plenty of restaurants downstairs, and the Beijing Yintai Centre is across the street. It's connected to Guomao via an underground passage, and public transportation is also very convenient. Getting around is easy; just transfer to the subway wherever you want, avoiding taxi congestion. It takes 36 minutes to Beijing South Railway Station, via Line 1 and then Line 4. I recommend trying Chef Fei's restaurant in the Yintai Centre across the street.

The hygiene was acceptable. In my first room, the window was broken and couldn't close. After I reported it, they moved me to a new room, so the service was good.

The large showerhead in the bathroom was broken! But I had already unpacked, so I didn't want to move again and just made do with the hand-held shower.

Toiletries: They gave me three small bottles of shower gel but no shampoo.

The hygiene in the front desk lobby wasn't great, but if you don't have high standards, you can overlook it.

Changee hotel

Columbus

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