Name: Club Quarters Hotel in San Francisco
Address: San Francisco, United States
Rating: 8.5

United States

New York

Houston

San Francisco

Philadelphia

Washington D.C.

Boston

Overall, our stay was mostly good, although there were a few issues, especially at the beginning and with service.
On the first day, we were assigned a room with no natural daylight at all, only frosted glass windows. This clearly did not match the online listing, which advertised natural light and a partial city view. After raising the issue at the front desk, we were given a different room the following day, which was fine.
Service was inconsistent. On one occasion, housekeeping was completely forgotten. Only after a strong complaint at the front desk was the room eventually cleaned. Prior to that, we were told cleaning was no longer possible because all housekeeping staff had already left for the day, which was not acceptable.
The room itself was well laid out and functional, though not particularly modern.
The location is excellent, just a few minutes’ walk from Grand Central Station, making it very convenient for getting around the city.
Considering we stayed over New Year’s, the price was reasonable, which is a definite plus.
Overall, despite the initial issues, solutions were ultimately found for all problems. For that reason, we would rate the hotel 4 out of 5 stars.

Very near the 9/11 Memorial and several subway stations. 

Room size was okay - for New York. 
Free purified water (with bottles) on all floors, and complimentary coffee and tea near the lobby.

One negative feedback - the walls are quite thin. Could hear what the room next door was “watching on TV” and they were also loud at times. 

Other than that, it was a really good stay there.

The location is very convenient because it is near Times Square and the bus stop. If it was next to Times Square, I thought it would be too noisy, but it was very quiet and nice. And the front desk staff were very kind and listened to all our requests. They even brought us a kettle and a microwave, so we had a very comfortable stay. There is a gym in the basement, so it is good for working out, and the lobby is quiet, so it is good for meetings. It was nice that we could get water as much as we wanted from the lower floor. The cleaning service was also good.

When traveling abroad, I sometimes worry about the cleanliness of the water areas, but I was very satisfied with the clean shower rooms here.
There are three toilets on the floor separate from the rooms, and there is also a water server, which I thought was convenient.
I'm glad I chose this hotel for my first trip to New York.
I will use it again when I travel.

Super location, right on the 5th Avenue. The room is too small. The breakfast restaurant is good. It is worth having a brunch.

The front desk is very small, but the front desk is friendly, check-in is convenient, and storage is also at the front desk. Free ice water is provided, the room facilities are very new, but no cleaning service is provided. It is very close to the central train station

Facilities: Excellent! They offer free coffee and unlimited drinking water.
Cleanliness: The towels and bed sheets were very clean, and the toiletries provided were great.
Environment: It's right in the city center, which makes getting around super convenient.
Service: I was able to check in early at 12 PM, and the staff's attitude was excellent.

I don’t know why this hotel has so many bad reviews. I just stayed here with my toddler and it was perfect for us. It was very clean. The rooms were a great size and the location was perfect. The room was decorated so cute. We loved it. The only negative thing I will say was that the elevator was very slow and only one of them weren’t. But other than that, I would definitely stay at Rusk house again

Honestly, it's 2026, and a hotel room without a mini-fridge is just baffling. I even went down to the front desk to double-check if the room really didn't have one.

Also, if you booked through a third-party platform, *definitely* avoid their online check-in! It requires linking a credit card, and if the card you link isn't the same one you used to pay on the third-party site, their system isn't smart enough to recognize that you've already paid. So, I ended up being charged an extra room fee of almost $500.

While I eventually got a refund after contacting the hotel, because it wasn't a US credit card, there were currency exchange issues. I then had to contact the platform's customer service to resolve it, which was a real hassle.

My advice is: if you can avoid it, do. Just treat yourself as a regular guest, and let the front desk handle your check-in when you arrive at the hotel. There's no need to try and be clever by checking in yourself beforehand.

Club Quarters

Columbus

Book the best Club Quarters properties worldwide on Trip.com. Enjoy exclusive discounts, read genuine guest reviews, and see hotel photos. Free cancellation on most rooms & 24/7 customer support.

Best Club Quarters properties worldwide - best rates guaranteed | Trip.com

https://ak-d.tripcdn.com/images/1x24512000p00scej9EBA.webp

Hilton Grand Vacations properties

CHATRIUM HOTELS & RESIDENCES properties

Valamar Hotel & Resorts properties

Fletcher Hotels properties

JW Marriott properties

Aparthotel Adagio properties

9Hotel Collection properties

Exe Hotels properties

Oakwood properties

SPREE HOTELS properties

me young me house  properties

Yunyizizai Hotel properties

Jianguo Boutique Hotel properties

Tru By Hilton properties

LANDISON HOTELS & RETSORTS properties

Maistra properties

Beyond Resorts and Kata Group properties

Dushihuayuan properties

aijuliansuo properties

Scholars Boutique Hotel properties

More Popular Hotel Brands

Hotels in Shanghai

Hotels in Guangzhou

Hotels in Beijing

Hotels in Bangkok

Hotels in Tokyo

Hotels in Hong Kong

Hotels in Shenzhen

Hotels in Chongqing

Hotels in Las Vegas

Hotels in Seoul

Hotels in Chengdu

Hotels in Zhangjiajie

Hotels in Kuala Lumpur

Hotels in Ho Chi Minh City

Hotels in Hangzhou

Hotels in Taipei

Hotels in Singapore

Hotels in Xi'an

Hotels in New York

Hotels in Bali

Popular Cities

Hotels near LAX

Hotels near JFK

Hotels near Central Park

Hotels near Rockefeller Center

Hotels near Times Square

Hotels near Eiffel Tower

Hotels near Heathrow Airport

Hotels near Penn Station

Hotels near Tokyo Station

Hotels near EWR

Hotels near Top Attractions

Keep Exploring

seo-brand-page_PC

@ctrip/hoh-seo-pc-template

@ctrip/hoh-seo-tdk

@ctrip/hoh-crumb

@ctrip/hoh-brand-destination

@ctrip/hoh-trip-header

@ctrip/hoh-brand-hot-city

@ctrip/hoh-text-internal-link

@ctrip/hoh-trip-footer

@ctrip/hoh-search-box

@ctrip/hoh-request

@ctrip/hoh-request-seo

@ctrip/hoh-trip-union

@ctrip/hoh-triplog

@ctrip/hoh-ubt

@ctrip/hoh-shark

@ctrip/hoh-lazy

@ctrip/hoh-hydrator

@ctrip/hoh-component-context

@ctrip/hoh-image

@ctrip/hoh-storage

@ctrip/hoh-abtest

@ctrip/hoh-qconfig

@ctrip/hoh-sso

@ctrip/hoh-web-core-base

Explore these trending destinations for ${{brandName}} properties

Top ${{brandName}} getaways

Explore our curated selection of ${{brandName}} retreats in ${{cityName}}

Top ${{brandName}} stays in ${{cityName}}

Experience your dream ${{brandName}} stay in ${{cityName}}

Your perfect getaway: Top ${{brandName}} picks in ${{cityName}}

Handpicked ${{brandName}} properties in ${{cityName}}

Find your favorite ${{brandName}} properties in ${{cityName}}

Hotels near ${{poiName}}, ${{cityName}}

${{cityName}} Hotels with ${{facilityName}}

Find ${{typeName}} in ${{cityName}}

Find ${{starName}} Hotels in ${{cityName}}

${{themeName}} Hotels in ${{cityName}}

Swipe down to view more

Enter your dates for prices and availability of the best hotels in ${{cityName}}.

Enter your dates for the latest hotel rates and availability.

Best ${{cityName}} Hotels

Your recent searches

The 10 BEST ${{cityName}} Hotels in ${{Year}} | Trip.com

seo-brand-page_PC_0_0_93

Club Quarters properties

Top Club Quarters getaways

Handpicked Club Quarters properties in New York

Club Quarters Hotel, Grand Central

Club Quarters Hotel, World Trade Center

Club Quarters Hotel Times Square, New York

Park Terrace Hotel

The Jewel Hotel

Hotel Boutique Grand Central

Top Club Quarters stays in Houston

Club Quarters Hotel in Houston

Rusk House Serviced Apartments

Your perfect getaway: Top Club Quarters picks in San Francisco

Club Quarters Hotel in San Francisco

Keep Exploring

More Popular Hotel Brands

Popular Cities

Hotels near Top Attractions