Name: AKI Hotel Hong Kong - MGallery Collection
Address: Hong Kong, China
Rating: 9.2

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Overall, we had a very good stay at TOO Hotel. The hotel offers modern facilities, quiet and comfortable rooms, and an outstanding rooftop restaurant with breathtaking views of the Eiffel Tower. Whether for breakfast, dinner, or a drink, the rooftop is definitely one of the highlights. The location is also convenient, with excellent public transport connections.

Unfortunately, our stay was affected by an unexpected water leak from an upper floor, which flooded our bathroom. As a result, several of our personal belongings became wet and were damaged beyond use.

The reception team handled the situation exceptionally well by responding immediately and arranging a new room for us without delay. However, we were disappointed that the hotel management never followed up. There was no personal apology, no inquiry about the damaged belongings, and no offer of compensation or assistance. For a hotel of this standard, we expected a more proactive and customer-focused response.

Despite this unfortunate incident, we still enjoyed our stay and would recommend TOO Hotel for its excellent facilities, peaceful rooms, and exceptional rooftop experience. With stronger management follow-up in situations like this, the guest experience would be truly outstanding.

The hotel room was a bit small, but the swimming pool, gym, and both wet and dry saunas were really great! It's also close to the city center, and the seven bikes made getting around super convenient.

The hotel has a good location, quiet despite being in a bustling area. The rooms are small but cozy. A highlight is the century-old elevator that's still working; it's quite interesting. However, the heating is insufficient in winter. I told the front desk, and they suggested I go for a walk and come back when I was back – a rather ridiculous explanation. Fortunately, we didn't encounter any extreme weather. The complimentary afternoon teatime service was also a plus.

The surrounding environment of the hotel is beautiful, the park is nearby, and the Paris football museum and club are near. The room is clean and tidy, and the service attitude is very good. It is a good choice for tourism and business trips. It is 20-30 minutes' drive from downtown attractions such as the Arc de Triomphe, which is very convenient.

I stayed here again after more than a year, and this time the family room on the 4th floor had a great view! Absolutely perfect! That's a big plus.

The hotel is undoubtedly beautiful, and the check-in service was good. There were staff who spoke a little Chinese, though the official service language is mostly English.

However, I did have a slightly different experience this time. I tried both early and late breakfast shifts. After the staff seated us, they rarely reappeared. If we wanted tea, we had to call someone over. Typically, at a hotel of this star rating, they usually ask about tea as soon as you sit down, don't they? Did their SOP change, or am I just expecting too much?

Also, the bedsheet in the room already had a hole in it, which was a bit awkward. It didn't affect my sleep, so I didn't report it or take a picture.

I found the food excellent. The ingredients and the taste of the dishes were very much to our liking. The only thing is that the two-course dinner per person was a bit too much; my small appetite couldn't finish it all, and it felt wasteful.

This year, it's either starting with two meals or nothing at all, which is quite inconvenient. I prefer having breakfast included and then ordering dinner à la carte.

Nevertheless, the price this year was very reasonable. I double-checked everything before departure and resolved some issues happily with Trip.com. That was pretty good!

My stay at **Avista Hideaway Phuket Patong - MGallery** was wonderful, largely thanks to the absolutely stunning views that surround the property. Waking up to such a picturesque landscape truly elevates the entire experience. Another major highlight was the daily breakfast, which offered a fantastic and delicious variety to start the morning right. I did find that the room service was a little bit slow at times, but honestly, it was okay and didn't detract much from the overall enjoyment. It’s a beautiful, luxurious spot that I would highly recommend for a relaxing escape!

Honestly, it wasn't as good as I expected. I've stayed in many boutique, niche hotels like this before, but as soon as you enter, the beach is full of street vendors and tourists driving in, which immediately made it feel mediocre. The reception lobby was also small and not very grand. The shuttle took us very close to the room, as the area isn't big. The so-called 'mountain view' was just looking at a rather unattractive hotel across the way, so there was no real scenery to speak of. The only good thing was the rooftop bar; there was a girl there who provided excellent service. Other than that, there were absolutely no surprises or highlights. When I left, I took a bag that was in the room, and they actually charged me 750 Thai Baht for it! Nothing in the minibar was complimentary, which felt very stingy and completely mismatched with the room rate. When I stayed at Capella, everything was complimentary, including welcome champagne. In short, I absolutely do not recommend this hotel.

I've stayed at several different hotels around Hong Kong Airport, and Silver is definitely one of the top contenders overall. First off, it's right above Citygate Outlets, making shopping and getting around incredibly convenient, including walking distance to Ngong Ping 360. Secondly, the staff's service is warm and highly professional, which is something I'm very particular about. Lastly, the room size is quite generous for Hong Kong standards, and there's a small-ish sofa bed that works perfectly for an emergency overnight stay. Initially, I thought the lack of an airport shuttle would be inconvenient, but once you discover the S1 bus, it becomes incredibly reliable and easy. A special note: the S1 bus's arrival and departure points at Tung Chung Terminus are not in the same location.

The standard room is fairly ordinary, but I was able to upgrade for a very small additional fee, and it turned out to be an excellent decision. The upgraded room offers a fantastic view of the city, not only from the bedroom but even from the bathroom.

The panoramic view from the toilet was especially memorable — probably one of the most unusual views of Hong Kong I’ve ever experienced.

Overall, the hotel was very good value for money, and the upgrade was definitely worth it.

MGallery Hotel Collection

Columbus

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