Name: Shanshui Trends Hotel (Shenzhen Luohu Port Dongmen Old Street)
Address: Shenzhen, China
Rating: 8.7

China

Beijing

Guangzhou

Shenzhen

Huizhou

Zhaoqing

Lijiang

Location is good with many food and fruits shops, and even pastries shops around. Miss Shan, of the front reception has been very helpful to arrange the change of room to higher floor. Another reception lady in front desk, assisted to book pre entry tickets to Tiananmen Square but did not inform the need to prebook ticket for entry into the National Treasure Museum hence we could not gain entry. However, once gained entry into Tiananmen Square, you can walk on till you reach entry to Forbidden City. We were told that one has to prebook tickets for Forbidden City but we did not prebook but bought tickets at the ticket office for same day entry (maybe bec we are foreign visitors).
Overall stay in this hotel is comfortable. However, the breakfast could be improved.

This hotel has a parking lot, which is great for self-driving travelers. The room was clean and tidy, the bedding was comfortable, and the soundproofing was good, so my elderly parents felt very at ease. The breakfast had a wide variety of options and tasted great. Service attendant #9 was particularly enthusiastic and thoughtful, even giving us a free room upgrade. The service was efficient, and overall it offers excellent value for money. I'll definitely choose this place again next time I'm in town.

I was very satisfied with my stay. The hotel's location is excellent, making it convenient for getting around and finding restaurants. The room was clean and tidy, the bedding was comfortable, and the environment was quiet. The breakfast had a wide variety of delicious dishes. Front desk staff member Li Na was warm, attentive, and responsive. The facilities were complete and practical. Overall, it was great value for money and highly recommended. I would definitely choose to stay here again! [Sun]

The room was a bit dated. While the staff were quick to verbally acknowledge requests, actually getting items delivered was very slow, and they often forgot altogether. 

Initially, the room I entered had an odor. I went downstairs, and the front desk smoothly switched me to a new room that didn't smell. 

However, that night I discovered the duvet cover was dirty... I called a staff member who said there were no new duvets available, so they could only change the duvet cover. 

On the second morning, I asked for a disposable bathtub liner. It wasn't delivered all morning... When I asked the front desk, they said they were too busy and even questioned why I didn't call multiple times to ask. Apparently, it was my fault for not hounding them enough.

This is a great hotel I booked in Beijing. It is clean and sanitary, and the service is also very good. The 0118 guy at the front desk is very nice, proactive in providing services, warm and polite. The environment and facilities are also very good, and the breakfast is also very rich. The overall experience is particularly good

The hotel is conveniently located near the train station, making it easy to travel by train or visit various attractions. The room was clean and well-maintained. When I booked, there was only one room left, but upon arrival, they kindly upgraded me for free and also included breakfast.

The cleaning staff's service attitude is quite satisfactory. Although the room is not new enough, the sanitary environment is still acceptable. The breakfast is delicious, with many varieties, and the freshly ground coffee is particularly satisfactory.

This stay experience was full, and the hotel service really made you feel at home. The check-in at the front desk was efficient and gentle, the room windows were bright and clean, the bedding was soft and tidy, and the sound insulation was very good. The surrounding transportation is convenient, the supporting facilities are complete, the staff is responsive, the details are intimate, this is the first choice for travel accommodation, and will come again next time! m

The room was clean and comfortable. The parking lot in front of the door is quite large, parking is very convenient, and the breakfast arrangement is reasonable. The soundproofing in the room is also very good, there won't be too much road noise entering the room.

The room is very clean! The main thing is that the lady at the front desk is warm and gentle, and the hotel environment is very good. The soundproofing effect is also very good when sleeping in the room. Moreover, the transportation near the hotel is convenient. You can take the subway when you go out. College students do not lie to college students! Give this hotel a hundred bucks!

My stay was great! The room was more spacious than I expected and very clean. The mattress was just right – not too soft, not too firm – and I slept soundly through the night. The soundproofing on the windows was excellent, so my rest wasn't disturbed at all. 

Breakfast offered a wider variety than I anticipated, with a live noodle station and fresh fruit. The coffee was freshly ground, which was a nice pick-me-up in the morning. The dining area was bright and clean, making for a pleasant start to the day. 

Yannie provided excellent service.

Overall, it's a very comfortable and relaxing place to stay, and you can tell they pay attention to the details.

I recently spent three nights at Shanshui Hotel in Shenzhen, and overall, it was a comfortable and convenient stay that exceeded my expectations for the price. Located in a bustling area near metro stations and local eateries, it’s perfect for business travelers or tourists exploring the city.

What Stood Out Positively:

Rooms and Comfort: My deluxe room was clean, with plush bedding, a mini-fridge stocked with local snacks, and smart TVs with international channels. The bathroom was a highlight—rainfall shower, quality toiletries, and heated floors.

Service and Food: Staff were friendly and efficient; check-in was seamless with a welcome drink. Breakfast buffet had a great mix of Western and Chinese options—fresh dim sum, fruits, and omelets made to order. Room service was prompt too.

One Area for Improvement: The air conditioning was a bit inconsistent—it cooled the room adequately during the day but struggled at night, leaving it stuffy. I suspect the filters need a refresh, as there was a faint musty smell when it first kicked on. A quick maintenance check would make this spot-on.
Value for Money: At around ¥500/night, it’s a steal for the amenities and location. I’d happily return and recommend it to anyone prioritizing convenience over luxury. 3.5/5 stars!

(Pro tip: Request a higher-floor room for better views and slightly stronger AC flow.)

Shan Shui Trends

Columbus

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