Kyoto Hotels with Gym

A Truly Exceptional Stay at The Ritz-Carlton, Kyoto Our family had a wonderful experience at The Ritz-Carlton Kyoto, and we left with nothing but gratitude and happy memories. From the moment we arrived, the service was flawless and heartfelt — the kind of genuine hospitality that makes a trip feel truly special. A huge thank you to Cecilia and Vinnie from the Guest Experience team, who went above and beyond to make our stay seamless and comfortable. Their warmth, attentiveness, and thoughtful gestures made us feel incredibly welcomed. A very special shout-out to Cecilia, who noticed my daughter’s love for Winnie the Pooh after our visit to Disneyland Resort. She prepared a beautiful card, a sweet message, and even a handmade Pooh origami and placed it in our room. It absolutely made our daughter’s day — such a thoughtful touch we will never forget. We also want to commend Yuki from the restaurant team for his warm and wonderful breakfast service each morning. His kindness and attention to detail set the perfect tone to start our day. The Ritz Kids adventure passport was a delightful surprise — engaging not only for our daughter but also enjoyable for us as parents. And of course, we loved the festive Christmas atmosphere, especially the beautiful Christmas tree and the amazing gingerbread house with the incredible aroma that filled the lobby. The Ritz-Carlton Kyoto truly exceeded our expectations in every way. We felt cared for, welcomed, and genuinely appreciated. We can’t wait to return again. Highly recommended for families and anyone seeking an unforgettable Kyoto stay.

We are highly recommend to stay in this hotel, while the location, room size, cleanliness, design, and service are excellent. Moreover, the breakfast style is enough to choose, you can either enjoy in western or Japanese style breakfast per day. And we have encountered a traffic jam issue when we are coming back from Nara Station, something bad happened and the train was suddenly stopped. So we cannot be able to back to hotel on time for retrieving our packed luggages in room. We called to the hotel and explained this unexpected situation. The staffs show understand and offered free late check out one more hour for us, we know it is not easy to have free late check out at Japan but they did treat us so well. Thank you so much, we appreciated and we will stay in future as well. Thank you!

The room was a bit small and the soundproofing was terrible; you could hear motorcycles and ambulances all night from the street. The hygiene was good, and the cleaning staff were very thorough. However, the service was quite poor. We had a child, but there were no kids' toothbrushes or slippers, and we had to ask for them. At breakfast on the ground floor, the staff on our last day offered an omelet menu and disposable bibs for children, which we had no idea were available on the first two days. On the other hand, the lounge staff were all excellent and even enthusiastically helped us find out where to buy Hokas.

Pros: The hotel is very close to major attractions and shopping areas. Yasaka Shrine, Takashimaya department store, and Shinkyogoku Market are all within walking distance. Kamo River is also just a five to six-minute walk away. A taxi to JR Kyoto Station costs 1700 yen and is about 2.5 kilometers. The hotel lobby is on the fourth floor, and there's a direct passage on the third floor to Takashimaya. Takashimaya's B1 level has a supermarket and restaurants that are popular with locals. The hotel service is excellent, and the environment is very good. The room size is quite spacious for Japan. You can refill your thermos at the water dispenser on each floor daily, which is very eco-friendly. There's a laundry room on the third floor that accepts WeChat Pay, so no coins are needed.

Just one train stop away from Kyoto Station. It takes roughly 3 mins to walk from the nearest subway exit. If you carry luggage and need the lift, you have to cross the road, which lengthens the walk to around 5–6 mins; overall the location is convenient. Lots of convenience stores nearby: FamilyMart and a cheap 24-hour local supermarket are right across the street, while Lawson is a 3-min straight walk without crossing roads. The area stays quiet at night with a few casual eateries around. Namba is around 20 mins’ brisk walk away, and both Shijo and Sanjo districts are reachable on foot too, so you won’t panic even if you miss the last train late at night. A drugstore open till 11pm is just a 5-min walk behind the hotel for daily shopping. Rooms are kept spotlessly clean with good hot water supply. Space is compact, which is typical for Japanese hotels. Daily housekeeping service is included. No special view from the window, only ordinary street scenery. Free luggage storage is available at reception upon request as with regular hotels. Check-in at front desk is fast and staff are warm and friendly. There is a small lounge downstairs serving coffee in the morning. I went out and came back twice during my stay, and the handsome male bartender greeted me with Japanese “おかえりなさい” (welcome back) each time. Minor drawbacks: No complimentary bottled water inside rooms. You need to use the provided glass cup and fetch drinking water outside the room. Besides, the lift has rather dim lighting, which makes you feel a little drowsy once you step inside.

My stay here was absolutely wonderful; I felt comfortable and relaxed throughout. The hotel's location is super convenient for getting around. The entire hotel is spotless and well-maintained, with public areas that are tidy, quiet, and elegant. My room was immaculately clean, the bedding was soft and comfy, and the layout was practical. All the amenities were complete and fully functional, making for a cozy and secure stay. The staff were incredibly warm, polite, and respectful. Check-in and check-out were handled very efficiently, making the whole experience smooth and hassle-free.

Online hotel bookings can often feel like a blind box draw, but Dusit Thani was definitely the right pick. Every staff member I encountered had an excellent attitude, the room was spotless, and even though the turndown service only provided a bottle of water, it was a pleasant and thoughtful touch. Thai brands truly excel in their service consciousness and aesthetic sense. The room itself was incredibly comfortable, and with no other guests in the public lobby areas, I thoroughly enjoyed the bliss of reading a book alone.

Great location with various transportation options nearby, making it very convenient for getting around. It's just a few minutes' walk to the shopping street in Sanjo. The room was clean and the bedding comfortable. Breakfast had limited choices, but both the service and taste were satisfactory. The bathroom only provided toothbrushes and shower amenities, unlike other traditional Japanese business hotels that offer a full range of personal items. The lobby has a lounge area with complimentary 24-hour coffee, tea, and snacks. The staff were friendly and spoke fluent English. A separate accommodation tax needs to be paid upon check-out.

When we chose this hotel, we saw pictures and videos that made us think it was a resort estate, but it's not. There's very little to see inside the hotel; I could walk through the entire property in 5 minutes. Secondly, the hotel advertises natural hot springs, but the public ones reek of disinfectant as soon as you walk in, which is very unpleasant. The room itself was okay and had character, and the bathtub was very large with a pleasant woody scent when bathing. Finally, the breakfast – honestly, the taste was just mediocre. I wouldn't choose this hotel again at the same price point.

Spacious room by Japanese standards, great location, nice breakfast (though the coffee from the machine is very bad). Quite poor room cleaning service. They call it “eco-cleaning”, proper cleaning is done only once every three days. The only daily service is towel replacement. Nobody made our bed for three days (without changing the sheets). When I asked the guy at reception how this relates to eco-standards, he couldn’t explain it. Also, nobody washed our coffee cup for three days — they said it’s not covered by their “eco-cleaning standard”.