Kyoto Inns

The staff were warm and attentive, and the front desk staff spoke fluent English, making communication seamless and the check-in experience very smooth. The room space was exceptionally spacious, a rarity for a Japanese hotel! The hotel features two Japanese-style gardens, creating a tranquil and elegant atmosphere with a strong Zen-like feel. Complimentary Japanese whisky and gin were offered to guests in the evenings, making it a very comfortable and memorable stay.

The place has an excelente location, easy to get there. The room was cleaned and organized. However, there is no person at the front desk to ask questions or ask for help. The code for entering to the room was sent by SMS, but since we were traveling the service for SMS of our phone company does not work outside our country, so we did not receive the message since we were traveling. They do not have an e-mail address, so the check in instructions could not be send there. When we arrived to the place was late and we found the front desk empty even though we still arrived in the front desk service hours. We had a hard time contacting the hotel but luckily could get some help in calling the administration to get our room number and the code.