Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Jun 8, 2025|Two Double Room
VC TravelsMixed feelings.
The hotel is well located, with Washington Union Station nearby.
The rooms are average; they’re clean, but a bit outdated and musty.
The reception staff looked tired and unbothered. The hotel seems to operate only under daily timings; I was not able to get cleaning later on the day. The safe was not working and I had to wait until the next day for someone to come check it, same case for broken light in the bathroom.
The fitness is well equipped.
The hotel was not able to accommodate my request to cancel the last night, even though I was moving to another Hilton. Not necessarily the kind of service you’d expect from them.
Amenities were available upon request, there’s a mini fridge in the room. There was no kettle available.
Overall, for the price, you can get better in Washington DC.
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Price per night from:BRL 1,104
Posted on Jul 12, 2026
Stevie’sIt is amazing services and experiences with their staffs. Very friendly, very helpful, very kindness especially one of their hotel bar restaurant and her name is “Patz”. She wonderfully kindness and helpful when I struggled with my handbag letting Inside the train when we can off at foggy bottom station. She letting me to use her phone to contact the lost and found metro office and even talk through with me. Very convenient location between at M street and 22nd St NW.
15 min to White House, then few minute to all the Mall surrounded. Then train from foggy bottom to Union station or capitol for capitol, library congress, Supreme Court and all the popular museums/art gallery along the site.
The hotel is the best hotel experiences we have had for our entire first trip IN USA. Just a very weird experience that both my sons got bitten by buds or fleas for the stay but it doesn’t happened to me even we in the same room and bed? All well, hopefully they no other customer had this issues. But I still feel lucky and big thank you to the teams, management and all the other onsite staff. Loved it and will definitely back to you for our next trip to DC….xx
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Price per night from:BRL 1,215
Posted on May 21, 2026
Guest UserMy wife, our 5-year-old son, and I recently spent 3 lovely nights at Canopy by Hilton Washington DC Embassy Row during our family trip to the nation’s capital, and it turned out to be the ideal choice for our little family of three. Located in the charming Embassy Row neighborhood, the hotel’s location is truly unbeatable—just a 10-minute walk to Farragut North Metro Station, allowing us to easily reach iconic spots like the National Mall, Smithsonian Museums, and the White House, which were perfect for our curious 5-year-old.
We booked a deluxe room with two queen beds, which was spacious and comfortable for the three of us. The room was impeccably clean, with bright, modern decor and soft lighting that made it feel warm and welcoming after long days of sightseeing. The plush beds ensured we all slept well, and the blackout curtains were a lifesaver for our son, who tends to wake up early with sunlight. There were plenty of USB charging ports and free Wi-Fi, which kept our son entertained with his tablet during downtime, and the room had enough space for him to play a little without feeling cramped.
What impressed us most was how family-friendly the hotel was, especially for a young child. The staff was incredibly warm and patient; they greeted our son by name after the first day and even gave him a small toy as a welcome gift, which made him feel so special. There were also convenient coffee stations in the lobby, perfect for a quick pick-me-up before we headed out to explore the city with our little one.
The complimentary Canopy bikes were a fun activity for our family—our son loved riding in the child seat while my wife and I cycled around the quiet, tree-lined streets of Embassy Row. The concierge was also very helpful, recommending family-friendly restaurants nearby and helping us plan our itinerary to avoid crowds at the museums, which made our trip much smoother.
Overall, our stay was wonderful. The hotel’s prime location, comfortable accommodations, and thoughtful, family-focused service made our DC trip unforgettable. We highly recommend Canopy by Hilton Embassy Row to any family traveling with a young child—we couldn’t have asked for a better home base. We will definitely return on our next family trip to Washington DC.
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Price per night from:BRL 939
Posted on Apr 15, 2024
Guest User
The decoration looks like an old-fashioned hotel, so the facilities are a little bit worse. But the room is big enough, the health is good, there is a coffee machine, and the customer service staff are also very polite.
It takes about ten minutes to get to the station.
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Price per night from:BRL 1,020
Posted on Jun 22, 2026
Riana LuckAfter a very long 29-hour journey, the last thing a guest wants is to feel unwelcome upon arrival.
Unfortunately, my experience at the front desk was disappointing. The female receptionist with curly hair appeared indifferent while checking me in. Even when speaking to me, she avoided eye contact and seemed focused on other tasks. In hospitality, the reception team creates the first impression of a hotel, and I found this behavior unprofessional and unfriendly.
When I checked out, the female receptionist with straight hair was also not particularly welcoming. The only receptionist who showed some warmth and friendliness was the gentleman at the front desk.
During my first night, I experienced itching and discomfort. I’m not sure whether it was related to the bedding or towels, but I requested fresh sheets and towels to be replaced.
My room was also missing a refrigerator and a safety deposit box, which I would normally expect for a more comfortable stay.
That said, I would like to recognize Alma, who kindly provided coffee for my room, and Maira from housekeeping, who worked incredibly hard and was always helpful. They were the highlights of my stay and deserve recognition for their excellent attitude and service.
I hope management takes guest feedback seriously, as a more welcoming front desk experience would make a significant difference.
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Price per night from:BRL 1,030
Posted on Jul 26, 2026|First Class View Two Queen Room
Guest UserThe hotel was well maintained and clean. It is in a good location, within walking distance of many DC attractions. We went on a summer weekend as a family, and had a nice time, but there really wasn't other families at the hotel. It was mostly a young 20's-30's crowd who were there to party by the pool! Everyone was pleasant and receptive of us being there though. Most of the staff was very friendly and accommodating, but a couple of women at the front desk were a little off putting and didn't seem too interested in helping us. Overall it was a pleasant stay, but I'd recommend it for those without children.
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Price per night from:BRL 564
Posted on Jul 8, 2026
Liang.ZThis hotel is super cool and unique, with a strong nightclub vibe as soon as you walk in. It blends co-working, a bar, and a regular hotel seamlessly. The lobby is a great spot to work, play board games, watch sports while having a drink, or admire the art. Every corner screams personality.
The room itself is really small; two people would find it a bit cramped. It's probably designed more for solo travelers.
The hotel is conveniently located, about a ten-minute walk from Union Station. The only minor downside is the lack of a self-service laundry facility, and I couldn't find one nearby either.
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Price per night from:BRL 842
Posted on Sep 3, 2025|Petite, Guest room, 1 Queen(s)
Guest User
I did not have the pleasure of using the facilities however, I must commend the staff for always being helpful and friendly throughout my stay. I would recommend that the staff be advised on a contingency plan or when there are power cuts in the area to mitigate any discomfort and inconvenience experienced by guests. Unfortunately during my stay at the hotel, the power went out from 4am till the time I checked out at 2pm. It would have been a nice gesture to offer bottled water, discounted rates, coupons or some type of assistance to the guests who were at the hotel to ameliorate the unpleasant situation of being without power for such a long time. Other than that, I think the hotel is in a good location and is easily accessible depending on your needs in DC.
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Price per night from:BRL 1,029
Posted on Dec 10, 2025
Anonymous UserThe TV had no signal, and after trying various methods, I gave up. The room door needed to be closed gently to avoid making a loud noise. The toilet flushing was mediocre, and the amenities seemed cheaply made. Most importantly, the room was filled with a pungent, overpowering smell of newly renovated furniture; it was very irritating and made my throat very sore. I suggest the hotel remove the smell (I'm not sure if it's formaldehyde). This is the first time I've experienced such a throat irritation in a new hotel.
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Price per night from:BRL 969
Posted on Jun 22, 2026
Adele111The location is excellent! Make sure to book a room with a monument view; it's directly facing Freedom Square, offering an expansive view of the monument. The front desk staff are all very friendly. The hotel is modest, not overly luxurious – Marriott seems to be positioned a bit lower here than it is in my home country.
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Price per night from:BRL 1,790